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Discussion on DW Helpdesk - Knowledge Base / Q&A / FAQ WordPress Theme


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68 comments found.

any chance to turn all of this into a plugin instead of a ” Theme ” or to integrate it without the need of multisite wordpress ? so registered users will have to Signin only on site and still use the same on this with the name of Re-Login.

Hi, At the moment you can not do that. This is a theme included the pro plugin come from our theme. We can not turn all of this into a plugin.

Does this package come with the Markdown Editor for Q&A Pro

Yes, the Markdown Editor included in the DW Q&A pro version.

hello. just bought the theme. Can we change the Register option to theme default login/signup?

Yes, you can open the header.php file in the dw-helpdesk theme and find the line 46: <li class="login-url"><?php wp_loginout(); ?></li>

Is there any way of turning wordpress posts into articles with the pro version. I have so many posts that I want to put in the knowledge database without reinputting them again

Yes, you can use the following plugin: https://wordpress.org/plugins/post-type-switcher/ We have tested on our demo site and it works fine.


Sorry, i asked the wrong question earlier. i bought question and answer plugin.

I want to remove the register option from the question page where is say register or login.


If you want to remove the register option, you can go to the Dashboard > Settings > General setting and disable the Anyone can register option. Also, if you want to remove the Register/ Login form in the plugin, you can go to the question-submit-form.php file in the templates > styles > your style that you use then find the line 85.

If you still face their issue, you can send me your site URL and username + password via email: hi@designwall.com

can I run it as quora, yahoo q and a platform by earning as well as giving payment users for answering? Is it possible?

At the moment, you can run it as quora, yahoo q and a platform However, you can not earning as well as giving payment users for answering.

how do we get latest plugins? dw question and answer pro was updated on nov 2nd, but this wasnt updated recently, just want to make sure before i buy this theme

Yes, We will update the latest version of the plugins into the DW Helpdesk theme in the Today.

Hi, I purchased this theme, and I found out that DWQA pro was on version 1.1.4 instead of the correct 1.2.2

Yes, we will check and update the plugins as soon as possible.

Are you planning an update? There has not been one for 2 years…

Yes, we are checking and update the plugins in this week.