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Hello, i have three problems
1. Was editing , then i find ’ Find the Best PlaceDismiss this notice. WPBakery Page Builder Backend Editor Update Hero Section 1 Settings Background Image Add image’ ... how to fix this ?
2. The icons of the categories appearing in homepage: Appliances, Art etc i want to delete some in it and put icons of categories i want to be seen
3. There is select states when selecting – I want to make this show Region
My support has expired and will not be able to renew at the moment due to serious financial problems
thanks for the help
Please submit your query on our support forum our team will check and assist you. Regards
where is the support forum ?
Please follow this link : https://scriptsbundle.ticksy.com/
i have , i see only submit ticket – i do not see forum. As i i mentioned my support has expired
Hello, For any support you need to create ticket and if your support is expired then you can create ticket in general question. Team will get back to you. Regards
i cannot create ticket in general question – nothing getting selected there, see https://imgur.com/a/iramqBC
ok thank you i managed
You have already select dwt theme category that is why its asking you to give purchase code. Select general category to avail from purchase code.
Hello i have done it pls look at the ticket – I am having difficulties with the search box
User looking for hair dresser, taxi , restaurant for example i want to put in the box put the place and find , but it is not
Please follow your ticket our team will get back to you.
Why there are so many misspelled words in your .php files (ex. you’ve wrote elementor-fucntions.php instead of elementor-functions.php; theme folder listing-detial instead of listing-detail). Will the misspelled files affect the overall performance of website?
Those are just php files don’t have any impact on frontend or in performance. Don’t worry about it.
I just bought the theme but when I try to make any changes to the theme in the theme options and click save changes it just hangs everytime? My wordpress and php settings are all up to date. I have never had a problem in the past with other themes.
Please follow your ticket. Regards
Hi, this theme is just amazing! We need to install this theme on countless websites. Could you make us a custom offer perhaps? So we can install this theme on unlimited domains without worrying about license? We would be pleased to hear from you.
Thanks for appreciation. You can use license for one domain only. If you are willing to use it on multiple domains then you have to buy multiple license as per theme forest policy.
Is it possible to change the default sort in Search Page from oldest to newest listings?
We are sorry we don’t have such option right now.
Hi, does the theme support multi language with wpml? Can the website be translated easily into multiple languages without tweaking the code? Is there a front end listing submission form?
Is there also a way to change the number of views displayed on the listing details? For demonstration purposes.
1. Yes, this theme support Wpml. Yes it’s very easy to translate.
2. Yes, we have frontend submissions as well.
3. Yes you can change number of view’s from backend as well.
Any major updates coming soon? if so, whats are the updates?
No sorry not yet any update coming soon. Regards
is there any features for user to chat with the business using the mobile application ?
We are sorry currently chat is not available in Apps.
in the mobile version can i just put my logo in the header and the search icon and the expandable bar? i dont want the social media share in the header and i want the (login) and the (submit the listing) under the expandable bar, can i do that? because i want it to be as minimal as possible.
also can i make the layout edges curvy instead of right angles?
can i make infinite scroll with the images instead of stopping in the last photo?
is this the only review layout you have, if so can i cancel the emoji impressions and just keep the text and photo review?
1. You can check responsiveness on mobile devices. We can disable social media icons using some CSS tweaks.
2. Sorry, we didn’t get you.
3. We are sorry about that.
4. Yes you can disable emojis from back-end.
2- i meant like this https://prnt.sc/vj464w
Yes, we can achieve this with some css tweaks
how about nested categories, can it be achieved by custom?
i want few categories in the home page with a (see all) tab) like this https://prnt.sc/vjjx9j
and a page for all sub categories like this https://prnt.sc/vjjzr0
For home page categories you can use these short codes please have a look :
We don’t have option on pages.
Hello, i have issues with multlingual feature with WPML. See my ticket: #2603146
Our team will get back to you.
hi i have this issue when i´m click on create a restaurant menu Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 20480 bytes) in /home/u392307300/domains/tahype.com/public_html/wp-includes/wp-db.php on line 1999
Any idea how to solved?
Hello, Please send details to our support team at https://scriptsbundle.ticksy.com/ they will check and guide you. Regards
Some Presales question
For timekit do we need to subscribe with their service?
Yes, it’s a 3rd party service. If you wan’t to use Booking feature then you can use TimeKit otherwise theme does not need it.
Thank you for the clarification. Already using many products fro you and satisfied with service. Planning to add a new one to the collection. By the way, Black Friday is coming do you have any sales
Yes, this item will be avaiable on sale.
Hello, I have purchased DWT theme and installed in my site and done all the necessary setup, now i logged in a user and trying to put Ads after purchase my mandatory package but i couldn’t able to do that, since when i used to click “ADD LISTING” it’s actually re-directing to shopping page, but it should redirect to your “CREATE LISTING”. Please check and do the needful, herewith i have attached more details about my site for your reference.
Mobile: +91 9360466662
Hi,, Please submit your ticket here https://scriptsbundle.ticksy.com our support team will assist you with details. Thanks,
Please follow your tickets our team will get back to you ASAP.
Generated apk but new users can edit other peoples listings, what is this error?
Please submit ticket at our support forum our team will assist you. Regards
it says purchase code expired and i just bought it 9 months ago. How can i be helped?
I am really sorry but you are not marked as purchaser of this product to me as well. Please contact Envato regarding this issue. Regards
the email we purchased from is not available but i have the purchase code so i tried on the ticksy but its not even accepting, what kind of service is this if my purchase code is not accepted? send me your email i send you my purchase code and my errors because not working on ticksy
Hi, You can create ticket in general category and share your purchase code in description. Thanks,
should the paypal keys be added for the paypal option to show up or app?
Please send detail to our support team they will be guiding you. Regards
Pre-sale question: The country I am going to use this site in is not accepting PayPal or Stripe. And I am planning to bring this site as an official business and be registered in that specific country. With their regulations the online payments should directly go to the bank account (Arca, MasterCard etc.) is there an option for your theme to use direct bank account? thanks
Hello, In theme you can use any Payment method that WooCOmmerce support. Regards
Hi there! Hope you are doing well.
Just want to make sure that Theme is RTL compatible using WPML and apps will also handle RTL using WPML plugin.
Hello, Yes, you can use WPML for Website and Apps both. Theme and apps both are WPML compatible. Regards
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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