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The Envato WordPress Toolkit is listing an update to 4.0.6 but there are no details on the Item Details tab. What was updated?
My bad, I’ve just updated the change log.
I like the theme but unfortunately their support process is too slow in comparison to other developers that I have had experiences with here on Themeforest.
Like they mention, it takes up to”24-36 hours for responses” and they seem to use the maximum time for each and every reply response. It’s still too early to know the results of the service because I’m still waiting for the approval to be accepted into the private forum. It’s been a week since we started this discussion and haven’t even diagnosed the issue.
My apologies for the delay, I’ve been away the last few days, however support have been on the Help Center daily ( apart from weekends ).
I’ve investigated your posts and the replies have been well within 24hrs, although unfortunately it does appear we’re on different time zones.
For some reason also, you had dropped out of the group, I’ve added you back in and hopefully support will get to the bottom of this today for you.
I wanted to add that the developer did help me resolve my concern. Previously, I noted I wasn’t happy with the timeliness of their response, however. I didn’t account for the weekend. I only thought it was fair for me to come back and make that note here.
Thank you for the feedback and taking the time to comment again
Hello, I’ve installed the Dynamix WP theme (I like very much), which comes with Visual Composer; but I can’t update it.
How to I get the License Certificate for VC (when I didn’t purchase it separately), so that I can activate the license?
You can see how to update Visual Composer here:
They’ve just brought out a new version and I’ll be including it the themes shortly.
I just upgraded to the newest Dynamix theme and I am getting two strange blank boxes at the top in my header. I can’t figure out what they are or how to get rid of them. Please help
Can you post onto the Help Center @ http://help.themeva.com and support will be happy to help you – please provide your WP login details too so they can investigate further.
1. fonticons no longer work for my site. They are still in the css but do not show. Any ideas?
2. I tried to get to the support page with getting my purchase code. The theme no longer shows in my past downloads. Why is it missing?
Issue number 2 is solved. Fonticons still do not work. I have posted in the themeva forum
In order for me to help you, you’ll need to register onto the Help Center @ http://help.themeva.com using the account in which you purchased the theme with.
Slide Set Manager NOT WORKING in latest update 4.06 Dynamix. I am using WP 3.91. Help?!
I can confirm it does work, there must be some other reason for it. Have you tried clearing your browser cache. If so, please post your WP login details onto the Help Center @ http://help.themeva.com.
The parralax got bug in chrome. Can you advise me how to fix it?
It was fixed in the latest version.
URGENT HELP NEEDED… Theme update failed and no content is appearing. Major problems and need this fixed RIGHT NOW, we have a huge webinar in 1 hour! Please help…
Please post your WP login details onto the Help Center @ http://help.themeva.com and support will be more than happy to help.
I want to buy this theme for photo community website. I want to give my members opportunity to make personal photos gallery in they bbpress profile. It is possible to do in your theme?
What about compatibility with rtMedia plugin?
My apologies for the delay, I missed this one. I believe it’s possible with 3rd party plugins, I’d ask on the BuddyPress / bbPress forums. The theme is designed to be as compatible as possible with all plugins.
I am feeling a bit overwhelmed. I spent weeks researching the perfect theme for my new website. I have no prior experience with WP so I figured that having the visual composer and revolution slider included in this theme that it wouldn’t be that hard to catch on since I am familiar with html and very good with drag & drop. Unfortunately, it has been a whole month since my purchase and honestly I spent COUNTLESS HOURS going in circles and with WP dashboard & with just trying to customize my theme. I know that you dont teach wordpress but this is NOT a theme for a wordpress beginner. I planned to buy the “BEST” universal theme and move my Google site to WordPress but have been unsuccessful to say the least. My old website isn’t updated and my new looks like SH%*. When I finally thought the ball was rolling the Visual Composer plugin had an update and would let me install, but it also wouldn’t let me continue edit without the update. I honestly don’t know what I am doing AT ALL trying to customize this theme and truthfully what I want is BEYOND SIMPLE. Where do I go from here??????
answer on the duplicate post so that it will email me
What exactly are you trying to achieve with the theme, despite being registered on the Help Center, I’ve not received any support requests from you.
Unless you tell us what you’re trying to achieve or what you’re stuck on, we can’t help you.
Customizing the theme is very broad term, please post onto the Help Center @ http://help.themeva.com with what you’re stuck on and we’ll try to help. If you’re trying to customize the look of the theme, please see the documentation http://themeva.com/docs/dynamix/create-set-edit-skins/
Alright I am good now – taught myself wordpress with a basic template to learn my way around. When I posted twice on the help site I never get replies (even though I checked that i do want emailed replies). 1) I just need to know how to change the color of the drop panel arrow – i tried several times to edit the dark red skin – but every time I select white for Link Color it changes the drop panel arrow color and it cannot be reversed. 2) I want to create a text header over my revolution slider and I need to know how to insert the icon fonts to overlay the revolution slider. Here is my site: http://sandiegocountybirthphotographer.com
this is the basic theme that has the header I really love with the Icon overlay: http://themes.bavotasan.com/themes/arcade/
3) that basic arcade theme has a “great big headline” I can’t figure out how to edit the text size in VC. Super Size is super small ;-/
Thanks, Loving Dynamix so far just a hard transition from old school html to CSS
I can only see one post by you and it was replied to within a few hours. http://help.themeva.com/groups/dynamix-support/forum/topic/how-to-turn-off-automatic-wordpress-mobile-site/
Can you post the question up on the Help Center and support will answer it ASAP, thank you.
I have been having 2 issues with the theme since installing to Version 4.0.7. First my search functions returns visual composer code in the results. So when users search my site for content the results display lines of code that are used in the post or page. Also none of the themes buttons or arrows are working on my site. If I create a button with visual composer it appears as plain text. I have reinstalled the theme twice, once deleting the them folder and using Wordpress theme upload / install, and the other time installing the them files via a FTP. I have had the same results both times. Please let me know that I can do to rectify these issues. Thank you for your support!
Ok so I figured out what was the problem with the search function. Under the theme options there was a tab to install some update. There was a button. I can not recall the name of it because it is gone now but when I clicked it it updated something and now that is working. I am still having the same issue with theme buttons not appearing.
My apologies for the delay, can you please post your WP login details onto the Help Center @ http://help.themeva.com and support will take a look for you.
Are you running the latest version of Visual Composer too? See here for updating VC http://help.themeva.com/theme-issues/
I’ve some issue with Visual Composer in my last theme update. I tried to register to themeva help system but there are an error my user with. The message is about to contact with the webmaster but after two emails I have no answer.
Please, could you tell me something about it? I don’t kown what to do now… Visual Composer has disappeared and all my work has gone away.
Please… help me!!
You’re already registered, you can do a password reset here http://help.themeva.com/wp-login.php
Take a look here for how to update VC – http://help.themeva.com/theme-issues/
Hello, I uploaded the template to my website I feel great your work, but has a big problem would be great if the plugin WPBakery Visual Composer does not support the Dinamix responsive theme, whenever active plugin page is dropped, I hope you can help. Once I upgrade and get the mere nu key codes and updating does not work.
Can you post onto the Help Center @ http://help.themeva.com – ideally you need to upgrade to the latest version of the theme and visual composer, see here on how to update. http://help.themeva.com/theme-issues/
The php helper class you are using in your theme is quite old and not compatible with the tekanewa visual composer extensions. Will you be updating the helper class to 1.2 in the latest version?
Which helper class are you referring to?
Haha Yes I guess that would help you a lot
How do you disable the social share on certain page? Right now, if you turn it on it will show on all pages, especially you don’t want to share a privacy and terms and condition pages.
You should be able to goto that page you want to disable it on, find the Social Tab and disable it.
There is no social tab per page. It is only available in the theme option under appearance.
NO HELP? I will just use a third party plugin for this. There is no social share button per page that you can disable for the Privacy or Terrms and conditions page. I will have to disable the social share button and use a third party plugin.
My apologies for missing your reply.
Please can you post your WP login details onto the Help Center @ http://help.themeva.com – support will take a look for you.
I can assure you by default there is the option, something is interfering.
Is your theme can be translated to Thai or Do I have to install any plug in?
Yes it can be, you can use the WPML plugin which is the most common one.
Hi, I hope you can help me… just purchased the theme, unfortunately, this is what I receive as a notice from Wordpress:
Installing Theme from uploaded file: themeforest-113901-dynamix-business-corporate-wordpress-theme (1).zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Will wait for your quick response as I need the theme at the soonest possible time.
You’re trying to install the entire zip folder form theme forest, please see the documentation on how to install the correct method. http://themeva.com/docs/dynamix/theme-installation-updating/
Please send me a quick solution on my email address @ [e-mail removed]
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