I was fully able to install this theme but unable to reach Acoda's support forums, I have emailed Envato support (no help) and sent a message directly to Acoda's envato profile with no response. The entire theme installed perfectly except the hamburger menu is off-center on mobile.... Tried multiple CSS codes and none work.
Bought that theme because saw a website with it, wanted to make similar, but they didn't provide me plugins which they did before for that website. The theme was bought only because of such a feature. If you want to buy this theme and create Reviews for products, don't buy it. They said that such a plugin was made before, but they don't provide it now and they lost all previous versions of it.
Several cons more:
1. Support answers on the forum - 1 message per 1 day (if you are lucky). So to receive the answer to my problem I spend 10 days++
2. Page speed is not as fast as they say. it is about 50-60 out of 100 and that score is after additional speed optimization made.
3. Functional is buggy and some features like bar counters don't work.
Didn't like it at all, and won't recommend it.
It's not Fully RTL , the logo disappears when RTLed !, and Support is a Forum style instead of ticketing system like serious developers do and it takes ages to respond, extremely disappointed as I really liked the theme :'(
If you don't renew support you cannot access to the support historical forums. Even if you are trying to figure out why the latest update is not working.
I understand it is frustrating having to pay for support. It is however what allows us to continue to update and develop the theme, as well as paying for the support staff who are there to help you every day.
Plus, you're more than welcome to post onto the comments section of the Theme. If it is a Theme issue, we're more than happy to help.
I bought this a long time ago and have used it for a while. I decided to update and went with a pre-built newly installed demo site and built around that. The footer on the site has errors in the custom-widgets.php. Because I bought it so long ago, I no longer have access to support and now I have to troubleshoot what was the developers issue in the first place.
I'm happy to take a look at this for you. You can contact me via my Avatar > Contact Form. For access to the Help Center, you simply need to renew your support package :)