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1364 comments found.

vgStef

vgStef Purchased

Hi! There’s a little bug with the VC editor. If we add an Events Grid or a Blog grid, the 1 column setting doesn’t work.

In the settings, we have the choice for 1, 2, 3 or 4 columns. The numbers 2, 3, 4 work, but if we set it to 1, it always comes back to 4 columns. The only workaround I found is to set it manually by editing the shortcode in Classic view, but that’s not practical and we have to correct it again next time we edit the page.

So it’s actually an issue with the PHP strtotime function which doesn’t accept the slashes but it’s an easy fix. I’ll update the theme after I eat lunch unless you have any other suggestions, issues or requests ;)

- AJ

vgStef

vgStef Purchased

Ah sorry, that’s right, I did a writing mistake in my first post mixing d/m/Y and d-m-Y

Thanks for looking at it. Other than that, all seem fine.

Great, I’ll push out the update now. Thank you again for reporting the bug and helping me troubleshoot it!

- AJ

Petalos

Petalos Purchased

Dear AJ, I just bought support again, this is the only account I’m using, the licence number is: 702c2ca2-1163-4ce6-91ec-68a7c734c8e6 – 22 Jan 2014.

The problem I’m haveing is that the drop down box in the Main Menu disappears when moving the cursor. How can I fix it? this is the website: https://www.perthtourswa.com.au Thank you in anticipation for your help. Best regards, Patricia Gamero Perth-Tours WA

Hi Patricia,

As long as none of the theme files were modified then you shouldn’t lose anything when updating. However, I recommend going to the theme options panel and you can export your options before updating to be make sure those are backed up.

Here is the docs for updating: https://wpexplorer-themes.com/earth/docs/updating-your-theme/

Or if you want submit a private ticket, request it be assigned to AJ and I can help you with the update process – https://wpexplorer-themes.com/support/

- AJ

Petalos

Petalos Purchased

Hello AJ, Thank you for your response. I have downloaded the Envato Market plugin and updated the Theme Earth. I’ve sent a private ticket to help me updating the theme but it won’t necessary. Could you please help me with the main menu to add the correct values so the drop down box doesn’t disappear. Thank you in anticipation for your help. Patricia Perth-Tours WA https://www.perthtourswa.com.au

Hi there,

I just replied back to your ticket can you please have a look? Thanks! And thank you for your rating ;)

- AJ

Suggestion: Would you be able to have a Full-Width option for posts as you do for pages? This way a person can choose to make any post into FW with ease?

Hello AJ, just tried to update the theme from 4.1 to 4.2 and it fails with the zip file. via wordpress. I noticed the new zip is almost 81 mb. 4.1 was only around 15 mb, Is that normal ?

Hi,

A few things:

  • The theme file shouldn’t be that large make sure you are uploading only the installable theme (there are 2 downloads to choose from when you download from ThemeForest).
  • You can’t update a theme by installing it over the other, WordPress won’t let you. If you want to do that you have to delete the theme first or update via FTP

- AJ

Excellent, used the Envato Market plugin to update. Im on 4.2 now. but my FAQs are still no sorted by category :( Sorry for bugging again. Are there any hidden settings under theme settings that I need to check, or modify to these to show up correctly ?

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