This author's response time can be up to 1 business day.
Hey there GT3themes,
It’s been a while but I have just noticed something very strange with my theme.
Whenever I select a portfolio category on the “portfolio masonry listing page” the rest of the portfolio categories stop showing right after I select one.
And also even though I rename the slugs for categories they are still addressed as “slug22, slug5” etc.on the url name.
Could you please advise!
Hello! This is the correct filter work you selected the category to display. If you don’t need to display only one you need to use All http://prntscr.com/e6giq4 If you need to change the slug in custom template please post this tech related question at thesupport forum. Our support staff will assist you.
I think I was unable to explain myself clearly:
My problem is that whenever a category name’s selected, all the other categories stop displaying. In other words; one cannot skip through the categories. And I do have all of the sections selected on the GT3 Page builder -> select category section.
Secondly, even though I have given slug names to these categories, the names don’t display correctly on the url.
Please feel free to see it with your own eyes on www.ozgurakerman.com
The theme version is out of date. The latest one is 4.0. Please update the files and send the website accesses to support[at]gt3.zendesk.com
thank you for your suggestion. After updating the website to the latest version the category problem ceases to exist!
However the category slug names still appear as ”?slug=22” instead of the assigned url slug names. Is this something I could do or do I still have the send the website access to support forum?
Please send the details to support[at]gt3.zendesk.com
you must have received the information, right?
Did you send request details and website accesses? Did you use your mail to receive the answer?
Yes, I did.
We will check it and reply asap.
Hey, i can’t import the Demo-Content. Is there a problem at the moment?
Hello! Thanks for the purchase. We do not have any issues with the demo content import. There can be a problem on the server end, some customers servers have scripts running time limitation. Can you please provide your wp-admin details and we will take a look? You can use the contact form on our TF profile page.
Hi, thank you for creating eclipse! One question: How can I set heading as achor link? Thank you for answering.
Hello! The anchor links are available for One page themes. This is not the One page theme. You can see all theme features at our demo or read in the description at Item Details section.
Hi there, I’m interested to use the following layout as a feature in a website and would like to know if possible? The plan is creating a vertical slider one pager site that one section of it would be this hover layout with parts expanding with a div content of logo, text and button without the general box link. Please let me know I can incorporate it in this way. Thank you in advance, Libby
Hello! Do you have any example of the page you described?
Hi I want to use the light skin option in the link – full screen hover reveal effect. Is it possible to use this as a second page section in a site of this kind – http://codex-themes.com/thegem/starting_page/themes.php?page=splash-fullscreen-vertical-slider-1 > So you would scroll one page and have this effect of the hover reveal?
Hello! The theme doesn’t have this effect. We don’t duplicate the features of other themes.
If I use a multisite network and merge two themes – can I use the LIGHT SKIN hover reveal page?
We never merged the themes. Unfortunately, I can’t provide any info about it.
Hello! Before buying, I would know if I can make blog posts like the “NEXTGEN GALLERY. COMPACT ALBUM”
Hello! You can have only those layouts which are available on our demo page. Thanks
Ok… So, where I can use the NEXTGEN GALLERY. COMPACT ALBUM? Do you have an example page?
Hello! Here you can see all pages available with the Nextgen Gallery in the theme. http://gt3demo.com/wp/eclipse/nextgen/ http://gt3demo.com/wp/eclipse/nextgen-gallery-imagebrowser/ http://gt3demo.com/wp/eclipse/nextgen-gallery-2/ http://gt3demo.com/wp/eclipse/nextgen-gallery-extended-album/
Ok, so: can I put this kind of gallery inside a portfolio item and/or inside a post?
Yes, you can add it to the Portfolio http://prntscr.com/f5d7qp or inside the blog post http://prntscr.com/f5d7wd
Ok, but how can I activate the nextGen gallery? I don’t find the “add gallery” button that I see in your screenshot…
Did you install NextGen plugin?
Just now! I taught it was already ready!
Last question: is it possibile to have fullwidth post pages?
Do you mean blog post page?
Would someone please help me with getting my site to look exactly like the demo, pls : ) I cant find the thread here if it actually exists. I did the basic “import demo” button but that did nothing but import some posts, lol… please help. Thank you
Thanks for the purchase.
Please make sure that you followed all the steps in the documentation. Its available in the main zip file.
“If the demo content was not imported (the standard export/import .xml option is used in the theme), it means that there is a server side issue or our demo page is not accessible via http (you can check the demo on our site or via ThemeForest).
Sometimes, the content can’t be downloaded from external site to your wordpress content folder because of the folder permissions, server configuration, temporary site URL etc. In this case, we recommend you to contact your hosting provider regarding this issue” : (
I have GoDaddy and they have no idea what the above statement means or how to really do anything of any use, hate them… so, can you please help me fix “my permissions” or whatever it is that is necessary for me to actually be able to up-load the demo content effectively and functioning exactly like your demo site ? I purchased this theme because it specifically states the ease of this process and thus far it is by-no-means an easy process…
Never Mind folks I figured it out…
Nice to hearing that. Thanks
Hi, is it possible to reset the number of views in portfolio and how to do that?
This comment is currently being reviewed.
Hello! Please send website credentials to support[at]gt3.zendesk.com. We will make some changes to reset the number of view.
Hello! I’m trying to build my homepage, but I can’t add pictures to my Stripes… Could you please help me?
Hello! Please select File URL to display image when you upload it http://prntscr.com/f8taxi
I purchase this theme more than year ago. I download ver 2.9 or something like that, and in 2.9 all is fine and looks like in sample photos and demo. But when U upgrade to 3.3 all page gone, everything is crashed and its completly unconfigurable, and even admin panel looks different than ver 2.9. Think twice beforu You buy this theme. Money thrown into the mud.
1. We do not have version 3.3, the current and stable version is 4.3
2. Are you sure that you’ve updated our theme but not the free one which has the same name https://wordpress.org/themes/eclipse/ and it has 3.3 version? Moreover, we do not have auto-update in our theme. Before claiming and post such comments, please check all the things. We recommend you to download the latest version from TF, delete that theme from your host, and upload our one. Everything should work fine.
We recently moved our site over to HTTPS, but have mixed secure content because the media grids are serving up assets as HTTP, despite our media gallery assets having HTTPS URL’s.
I can’t tell whether or not the GT3 Page Builder or Aqua Resizer is responsible for generating and serving the media URL’s for the image grids.
I’d like the GT3 grids to serve media through HTTPS URL’s to ensure that our pages are secure. Any information on how this could be done would be greatly appreciated.
Hello! Can you please provide your site credentials and we will take a look?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Power Elite Author
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work