Web Themes & Templates

Reviews for Eco Nature - Environment & Ecology WordPress Theme

133 Reviews

for Code Quality

Keine gute Code Qualität, minimalistisch und viel zu umständlich aufgebaut!

cmsmasters

Author response

Hi, we are upset to hear your words, as most of the users report the theme has great flexibility and also the theme was checked by a team of reviewers and functions correctly. We would be thankful if you could provide a bit more clarification about what problems you have experienced. Just please specify the issues you need help with at https://cmsmasters.net/support, and our support team will make sure to help. Thank you!

for Customer Support

Had a problem with the theme, requested a refund due to them not fixing it and it got denied. Requested this a while ago but had only had the chance to do this now

cmsmasters

Author response

Hi, we’re upset to hear such feedback, besides we haven’t had a possibility to assist you as we haven’t received any comments or requests from your current user account. Yet please note that according to Envato refunds policy refunds are usually provided when an item has a critical malfunctioning, and there are currently no known issues like this on this theme. We’re eager to help you get the best experience using the theme, just please describe the issues you faced, and our support team can always be reached at https://cmsmasters.net/support.

Thank you!

for Design Quality

Good design and support!

cmsmasters

Author response

Thanks for feedback, appreciate it a lot!

for Customizability

Great theme!

cmsmasters

Author response

Thanks for the feedback!

for Design Quality

There are still unfinished pages and for 2019 the custom options are quite limited.

cmsmasters

Author response

Hi, thanks for contacting! We would be really thankful if you could describe what features exactly the theme lacks, on your opinion. Most of the customers say they find Eco Nature theme rather flexible, so we would like to know what functionality would you like to see in the theme. We always encourage customers express their ideas and feature requests, as this helps us understand what functionality is in the need. When we receive similar requests for functionality, it might be added to the theme, or at least be considered for future development. For any help with the theme setup we welcome you to contact our support team, we'll be happy to assist you with your website - http://cmsmasters.net/support/.

Thank you!

for Customer Support

The first time I asked questions about the theme they said that that was a customization issue and wasn't included in support. Won't be buying their themes again!

cmsmasters

Author response

Hi Danielle, could you please provide a bit more clarification about the issue you have with Eco Nature theme? We received only one support request #45744 on June, 7th and our support agent Max provided support for all questions you've asked including custom CSS code that he'd added for your personally. Please reconsider the one-star rating you've chosen, and should you need any further help with the theme, please contact our support at http://cmsmasters.net/support, we'll be happy to help you with your questions.
Thank you!

for Customer Support

The support is awesome and the theme really easy to use ! Thank you Kate and Alex !

cmsmasters

Author response

Thanks, we do our best to make sure customers get best themes and helpful assistance!

for Code Quality

Great code and documentation quality, easy to understand.

cmsmasters

Author response

Thank you very much for feedback!

for Design Quality

Awesome!

cmsmasters

Author response

Thanks, love to hear your feedback!

for Customer Support

They aren't called CMS MASTERS... for nothing. great support to help us along along with the adaptability of the content composser there not much you cant do with a CMS template.

The template was stunning looking form the start but we soon had it looking the way our client prefered it. When we come unstuct with a bit of code to alter something that wasn't straight fromard they had already thought of that and allowed section for custom snippets to be added without having to wade through loads of css.

I've 3 templates now from these guys and i'm always checking on what cool and clever tempales they come up with next.

5 STARS becasue they deserve it!
Thanks for all your support so far!

ADCINTERNET - Aberdeen, Scotland UK

cmsmasters

Author response

Thanks for your feedback it is really important for us to know that our customers find our themes easy and useful and that our customers service is effective. We always do our best to help customers get the best user experience with our themes, and you are always welcome to contact us for any assistance and guidance. Good luck with your projects too!

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