This theme is causing my wordpress installation to crash, no support from the authors .. worthless
Author response
Hi,
you can request a refund at: https://themeforest.net/refund_requests/new
Thank you.
Kind regards.
Managing the template by PMC is too complicated.
Author response
Hi,
you can request a refund at: https://themeforest.net/refund_requests/new
Thank you.
Kind regards.
Очень красивый и удобный шаблон ! Рекомендую продавца !
This is probably the worst theme I've ever purchased.
Author response
Hi,
you can request a refund at: https://themeforest.net/refund_requests/new
Thank you.
Kind regards.
The demo site looks great and is well designed but we were hoping for a bit more flexibility in terms of adapting the content using the Page Builder, which was not very well documented and frequently threw up errors without explanation. Sadly can't use it for the project we wanted to.
by papoc 2 years ago
Great Job!
waste of money and more importantly: a massive waste of time
Good design
Not fully compatible with the latest wp versions
Author response
Hi,
I would like to offer a refund since you are not completely satisfied with the theme.
You can request it at:
https://themeforest.net/refund_requests/new
I apologize for any inconveniences caused.
Thank you and kind regards.
Their Page Builder is fairly flexible and can be very useful, but the documentation on how to use all the features is almost non-existent and I had to find them the hard way.
Author response
Hi,
I would like to offer a refund since you are not completely satisfied with the theme.
You can request it at:
https://themeforest.net/refund_requests/new
I apologize for any inconveniences caused.
Thank you and kind regards.
Theme builder is very hard to use even for a developer,
theme template structure is hard for customization.
Not recommend
Author response
Hi,
I would like to offer a refund since you are not completely satisfied with the theme.
You can request it at:
https://themeforest.net/refund_requests/new
I apologize for any inconveniences caused.
Thank you and kind regards.
I have had a major problem with since October 23rd and have been trying to get help through "support". It is now November 14th and the issue still has not been solved. All I get back from the author are weak suggestions that don't work or don't even apply to my issue. On our shop page, the submenu does not work (it disappears when you hover over it) and on mobile devices, the menu won't open. If you want a site that works and real support- don't buy this theme.
Author response
Hi,
I'm really sorry for this, it looks like support staff didn't answer you. I have set the menu now and assign your ticket to me. I will also talk to support staff why you didn't get the answer so long.
Sorry again.
Best regards.
