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How do I change the color of the fonts in my footer?
Please open a ticket at http://crunchpress.com/support
Our tech support team will help you with it.
Hello bought the template ECO Template Responsive Environment for CrunchPress to 16.00 code of purchase: 22f9a9c2-39c0-4db8-b6b9-5e5a9ba2b70e- need to put my logo 340×126px size and in doing so he is too small due to the bootstrap code 101- not works in 1024×600 resolution. My question is how can a template not accept a logo 340×126? need to solve this urgent question, as did the entire site and when the client was open in the resolution of 1024×600 a strong renderização.no error aguardo.Henry
The logo we have used in the template is text based logo. You would be inserting image based logo which requires some responsive code adjustments so that it can be displayed fit in the responsive device.
If you still faces the issue then please open a ticket at http://crunchpress.com/support
Though I’ve updated the long/lat location, my maps still display a pin labeled CrunchPress, how do I change that? I don’t see it in the documentation.
I suggest you to open a ticket at http://crunchpress.com/support
How do I input causes for crowdfunding?
We have a special customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there and a dedicated support representative will get in-touch with you shortly.
Thank You !
I want to change the theme, psd files. but I can not open files with CS6. What do I need to open these files with the version
There is no need to worry, package might be in Zip format all you need to exact it first then PSD files will be appeared, in some cases when you use download manager files get damage because it break into parts and then download it, make sure you use browser default download manager.
I want to buy this template. I noticed you mention eCommerce design but I can’t appear to see it in the live preview.
I would love to review the workflow of the ecommerce design store, can i see it please?
Sorry to disappoint you but these functionalities are not available in HTML version. You can avail these functions in the wordpress version.
Hi! I am using wamp-server with wordpress-4.1.1 but i have being trying to install this theme which i bought, just haven’t been succesful
it says: Are you sure you want to do this?
Please try again.
Please directions on how to deal with this issue will be highly appreciated
The template you have bought is simple HTML template. Its not the wordpress theme and it cannot be installed on the wordpress. Please purchase its wordpress version. Also when you buy the wordpress version please increase the upload file size of WAMP server. Because theme is more than of 5 MB and you WAMP uploading file size can be of 2 MB due to which uploading fails.
If you still need any technical support then you can open a ticket at http://crunchpress.com/support our dedicated supports team will help you out.
How can i switch between Wide layout to boxed layout?
The template you have downloaded from theme forest contains multiple folders of full layout , dark , box layout etc.
You can choose the template from there.
Do you think you can assist me with something? I’m trying to change the “services” section into a simple “about” section. With the same section header, and just a centered paragraph with the same font that is global on the site, however, I can’t seem to get the correct font, or get the font to change at all. I’m kind of new to this too, honestly. Thank you!
We provide support for the bugs or error in the template. We donot provide customization but we can guide you how to manage it
Okay, can you assist me in getting the search bar to work?
Yes, Sure please open a ticket at http://crunchpress.com/support our dedicated supports team will help you out.
Hi, how would I go about adding an extra year to the timeline?
Trying to add 12 years instead of 11, I’ve tried duplicating the code, and it throws a lot off.
I really need some help, please!
I can’t find where to put my email address so that anyone who uses the contact form it will send to me!
You will find the form-1.php file inside you template which you have downloaded from theme forest.
Edit the form-1.php file and enter the email address over there.
cannot change to boxed version, any idea why ?
We provide technical support through our ticket system at http://crunchpress.com/support
Please open a ticket, our support team will help you with this issue.
its a presale question I do not have a purshare order to open a ticket
Yes, it can be boxed.
You just need to add following class.
margin: 0 auto;
do you have a screenshot of it boxed, i need to see it to buy it, thanks.
Here I had setup boxed version for you.
Check it out, http://crunchpress.com/html/eco-green/boxed/
Thanks will buy if client approves the theme, take care.
bought it, thanks for your patience,
Thanks for the purchase
Before to buy I need 3 info:
1 – Is it possibile to have for the slider an autoplay option?
2 – Can I use Visual Composer with problem ?
3 – There seem to be some problems with responsive and iPad test on your demo page? Is the theme full responsive also for new mobile resolutions?
We have included our own page-builder in theme, it work similar to Visual Composer. This theme is not integrated with Visual Composer, so it may not work properly with it.
Hi there, I have customised a site using the same size images for the banner etc, but when it is viewed on a mobile device it shows a white box area spliting the banner and hiding some of it? Can you offer any help please? The site is www.bandp-contractors.com , thanks
We are working an update for ECO, it will fix the issues you are facing. This update will be available for download in next 24 hours +/-
Could you please advise me on how to fix the problem i have in mobile view on my website…. my site is www.bandp-contractors.com and if you view on a mobile size screen the greyed out menu box shows over the banner images?? Is the a way to stop this, or to stop mobile size screens showing the menu button at all (theres enough info on single home page)?
Thanks in advance…. Col
The grayed out menu box is showing over the banner because the menu items are greater in number.
The banner can only visible if the menu items are less. If we choose to bring the banner up front then the menu items will be hidden behind the banner.For this, you can add the social icons elsewhere.
Even if we try to manage the spacing through CSS, it will create white spacing for the slider. And, it will create more issues.
We also have a special customer support system at http://crunchpress.com/support You can ask all your technical support questions from our technical support team.
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