Discussion on EcoPower - Alternative Power & Solar Energy Company

Discussion on EcoPower - Alternative Power & Solar Energy Company

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63 comments found.

hi, i tried to hide the page titles with elementor but it didn’t work. how can I do it? —> home / pages: contact

Hi! In order to hide the page title you need to change the page layout to Elementor Full Width here https://prnt.sc/R0PnXlLsyGkd.

Feel free to contact us if you have any further questions.

Best regards!

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Hi, when using the contact form, the “your email has been sent” message doesn’t show correctly? Just a green box (very small) with no visible text. Any guidance?

Hi! The contact form on the live demo is not set up in order not to get spam or test e-mails. Here is a tutorial on how to set it up https://contactform7.com/setting-up-mail/. https://prnt.sc/onZAO4SU0PYq – This is a style decision. If you want to make the text visible, you need to change the font size here https://prnt.sc/J_8S-TOUf_q5 and here: https://prnt.sc/f6Lu-dsPxVwq.

In order to fix the issue with the mobile menu, please, follow these steps:

Please navigate to Appearance → menus → manage locations and see if the menu is there.

If not, then assign and save it: https://prnt.sc/10lohci

Go to Appearance → menus → edit menus. We see that the menu is selected under the Select menu for mobile layout tab, and so that the Enable JetMenu for current location option is enabled: https://prnt.sc/10lohz9

Open the Crocoblock tab → Theme Templates → header → edit with Elementor http://joxi.ru/p27zKR7UL5nb1m and assign the menu for mobile http://joxi.ru/EA4EWKvUXavY0r.

!!! If the template has more than one header template, then you should make changes in both. !!! ​Please, review the changes in responsive mode, and check if there are separate sections or widgets for a mobile version.

If you still have any issues, please, get back to us with your WordPress admin panel login details to the following e-mail: xtremethemes20@gmail.com

Best regards!

Screenshot for https://prnt.sc/f6Lu-dsPxVwq. is missing? The text size in the form inputs are fine, it’s the success message which doesn’t show as per your link https://prnt.sc/onZAO4SU0PYq – Changing the typography doesn’t seem to do the trick?

Hi! Please, contact us via the following e-mail xtremethemes20@gmail.com and include your WordPress admin panel login details.

We will be glad to check it more thoroughly for you.

Best regards!

the theme has no information and there is nothing inside for instalation, would you tell me why is that?

Hi! Please, unzip the template package and open the /Main Files/ folder. You will find the /EcoPower_documentation/ folder with Documentation_Ecopower.pdf that includes installation instructions and the /theme/ folder that includes the theme and demo content.

Let us know if you have any difficulties.

Best regards!

Hello!

I’ve question about the mobile menu. It’s stays empty (white) when I use mobile mode in Chrome browser. I followed exactly the steps you mentoined in the documentation file. I already tried updating the JetMenu plugins and cleaned my cache in browser.

Could you help me out?

Thanks!

I can’t wait to long for a solution, because the site needs to be live very soon :(

Hi! Please navigate to Appearance → menus → manage locations and see if the menu is there.

If not, then assign it and save: https://prnt.sc/10lohci

Go to Appearance → menus → edit menus. We see that the menu is selected under the Select menu for mobile layout tab, and so that the Enable JetMenu for current location option is enabled: https://prnt.sc/10lohz9

Open the Crocoblock tab → Theme Templates → header → edit with Elementor http://joxi.ru/p27zKR7UL5nb1m and assign the menu for mobile http://joxi.ru/EA4EWKvUXavY0r.

!!! If the template has more than one header template, then you should make changes in both. !!! ​Please, review the changes in responsive mode, if there are separate sections or widgets for a mobile version.

If you still have any issues, please, send your WordPress admin panel login details to the following e-mail xtremethemes20@gmail.com and we will check the issue further.

Best regards!

Will the theme work with WordPress version 6 ?

Hi! Yes, the theme is compatible with the latest version of WordPress. Let us know if you have any further questions.

Best regards!

Does it support RTL?

Hi! Yes, the theme supports RTL. You need to swich the language in your admin panel. You can install RTL Tester plugin to check.

Let us know if you have any further questions.

Best regards!

You are welcome :)

Hi. Sent an email need help activating the plugins. But no response. Could you please get back to us?

Kind regards

Hi! Sorry for the delay. We have sent a reply via e-mal. The license has been activated and the Jet Plugins have been successfully updated.

Best regards!

Hello, the jetplugins i needed to install for this theme ask for update. But in order to update them i need to activate the licence. Where can i find the licence? i used the one of the theme but it’s not working.

Hi!

Please, try your purchase code. If it does not work, please, provide us with your WordPress admin panel details to this e-mail xtremethemes20@gmail.com. We will activate it from our side.

Best regards!

Hello i have a problem that i have emailed you about 3 days ago. Is there any update please?

Dear Customer,

Sorry for the delayed reply. Please, follow these tutorials to resolve the issues: https://zemez.io/support/wordpress/missing-mobile-menu-issue/ https://zemez.io/support/wordpress/manage-jetmenu-rollup-feature-in-wordpress/

Feel free to contact us if you have any further questions.

Best reagrds!

I have already checked this and it’s already in place. The mobile menu is already set, but doesnt display Can you please log on and review this? Seems to be an issue with the theme

Hi! There is a separate widget for the mobile menu in your template. We assigned the menu here http://joxi.ru/RmzRWeGivQ0dRm as described in the instruction. It is displayed fine now http://joxi.ru/p27lkOBCLvoDBA.

Best regards!

ben331

ben331 Purchased

In the blog section, is it possible to make my posts appear automatically?

Hi!

New posts are displayed on your blog page automatically. Let us know if you have any further questions.

Best regards!

Hello, I want to display all my menu items in the main navigation menu instead of the dots. How can I do this?

Hi!

Please, follow this tutorial to display the last menu item: https://crocoblock.com/troubleshooting/articles/how-to-fix-last-menu-item-display/

Best regards!

Hello, I would like to display all my menu items in the main navigation menu instead of the points. How can I do this?

Hi!

Please, follow this tutorial to display the last menu item: https://crocoblock.com/troubleshooting/articles/how-to-fix-last-menu-item-display/

Best regards!

Hello my dear we have bought your theme but we have a problem of the the style.css missing

Hi! The error stylesheet is missing appears when you upload a wrong zip to your WordPress. Please, unzip the template package and upload ecopower.zip to Apperance -> Themes. Kindly follow the documentation in the template package to install the theme properly. Best regards!

https://aatk5.com/greenranchesltd/ I have a problem, the site does not support all screens and there is a problem https://prnt.sc/u0_m7i8_GcvD

Hi!

Your website looks fine from our side http://joxi.ru/xAePbY0iM7Ejz2 http://joxi.ru/eAOkBe1SvQXLaA http://joxi.ru/LmGZJyDiBK0VGr. Please, clear the cache and turn off browser extensions and check once again.

If you still have any issues, kindly specify the screen resolutions and provide us with your WordPress admin panel login details to this e-mail xtremethemes20@gmail.com.

Best regards!

Hello, can you please advise ASAP? If this is going to be an issue i would like a refund

Hi! Look forward to your e-mail with the details. We will check the issue as soon as we get the details.

Thanks, this is now resolved

You are always welcome!

Hello

I have installed and activated the theme, however i am getting the following error. I was on WP version 5.9 but have downgraded to 5.7 and it has not resolved the issue? Please can you assist?

Fatal error: Uncaught Error: Call to undefined function ecopower_content_class() in /home/customer/www/hudah.co.uk/public_html/wp-content/themes/ecopower_theme/index.php:18 Stack trace: #0 /home/customer/www/hudah.co.uk/public_html/wp-includes/template-loader.php(106): include() #1 /home/customer/www/hudah.co.uk/public_html/wp-blog-header.php(19): require_once(’/home/customer/...’) #2 /home/customer/www/hudah.co.uk/public_html/index.php(17): require(’/home/customer/...’) #3 {main} thrown in /home/customer/www/hudah.co.uk/public_html/wp-content/themes/ecopower_theme/index.php on line 18

Hi! Looks like a wrong folder or zip was uploaded to your WordPress. We uploaded the theme. It worked fine with no errors. To proceed with the installation, please, deactivate these plugins http://joxi.ru/82Qy0e5U86xBo2 and proceed with theme plugins installation and sample data here: http://joxi.ru/Q2KOle7sO3lBj2. Kindly follow the documentation to install the theme properly. You can activate the plugins back when the installation is done. Let us know if you have any difficulties. Best regards!

Thanks!

You are welcome! :)

Let us know if you have any further questions. Best regards!

ben331

ben331 Purchased

Can you help to fix out the pictures that don’t show on my site?

ben331

ben331 Purchased

Please check 2 screebshots above, looking forward to hearing from you soon

Hi! The issue appeared in the Firefox browser. It was caused by the settings in the SiteGround Optimizer plugin. We turned off “Minify CSS files” and “Minify JavaScript files” options. It loads fine now http://joxi.ru/MAjWQzlIdEnY3r http://joxi.ru/Q2KOle7sO3nXb2.

We noticed that you use the theme for 2 websites. Please note, the theme can only be used for one domain. Kindly, provide the invoices with the IVIP numbers for the purchases to our e-mail xtremethemes20@gmail.com. Otherwise, you will have to uninstall one of the installations. Thank you for understanding!

Best regards!

ben331

ben331 Purchased

someone told me that my theme lacks demos data, but he didn’t tell me how to import it. could you tell me? and I didn’t find the readme text.

Hi! The theme includes demo content same as our live demo. You can find the documentation in Main Files folder -> EcoPower_documentation -> Documentation_Ecopower.pdf. It includes installation instructions.

Let us know if you have any difficulties.

Best regards!

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