I know that my support has expired but in your last version (almost 1 year before!) 3.6, the WPBakery is very old and I cannot upgrade my PHP version from 7.1 to 7.2 or 7.3. Please at least release an upgrade version of your theme with the new versions of the plugins! Please! WPBakery and Slider Revolution have been changed a lot! Please! Thank you!
We are currently preparing the theme update. It will be released in a short while. You can receive new plugin versions whenever you need them contacting our Support team. Please submit your request to category “Pre-sales Questions” at https://themerex.net/support/ and provide your purchase code. This does not require support renewal. Thank you!
I’m building a website with the Education theme, however the download does not have the Instagram widget, and it no longer exists in wordpress repository hence cannot complete plugin installation.
Also, the Install demo data doesn’t work even though I have upped all the php.ini settings.
Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.
Which extension of LMS do you recommend to complement your theme?
Thank you for your interest in our theme!
Learndash LMS plugin is fully compatible with the theme but is not included in the theme package. It should be purchased separately at https://www.learndash.com/pricing-and-purchase/. You may get a plugin with $30 discount using our promocode. If there is on-going sale on the plugin website and the discount price offered by the plugin author is bigger, the discount will not be coupled.
Hello, I need a theme that has the following characteristics: sell a membership with access to videos. These videos are not live. they are recorded videos. customers must pay and automatically have access to your videos, for the time they chose. If you do not decide to renew, your access to the platform must automatically cease. And be compatible with wordpress 5.5 Does your product meet all this? thank you
Such functionality is not included by default.
Our theme is fully compatible with Learndash LMS plugin but is not included in the theme package. It should be purchased separately at https://www.learndash.com/pricing-and-purchase/. The plugin is a powerful tool for selling courses online. Please check this link for the features it offers https://www.learndash.com/wordpress-course-plugin-features/.
If this is not still what you are looking for, please contact our Customization Studio for a quote at https://themerex.net/support/ (select ‘Get Customization’ category).
Hello!, I was checking the theme in my mobile and the menu in shop page and product pages doesn’t work, and if I go to the cart page, I can’t see the pictures of the products you add before. Is it possible to fix these problems?. Thank you very much,
Could you please submit the support ticket at https://themerex.net/support/ with your site URL and Wordpress admin login credentials to get qualified help from our support team.
Hi!, I saw this problem in your preview. I closed my website long time ago and now I want to open again and I was thinking in using your theme.
Okay, got it. The menu issue has been solved on the demo. As for the product thumbnail on the cart page, it is hidden on mobile. Please submit the ticket at https://themerex.net/support/ into ‘Pre-Sales’ category (it does not require support renewal) to get help.
Thank you very much.
Sure, happy to help!
I have a tiny problem on the theme.
I did all my translation to french with LocoLoca and your theme options.
their is two translations that does not work :/
When i’m on a sigle lesson I have the breadcrums and my homepage is called ” Home ” I wich to called him “Accueil”
And, same page, the search input placeholder is still ” Search … ” i wishto translate that.
Can you guide me to where should I do that ? Thx
By default, all theme translations should be made in the .pot file. Please check the documentation for more info http://education.themerex.net/doc/#theme_translation.
thx, I think the problem is realited to an extensions, not the theme finaly. Thx for the reply
Sure, happy to help.
Me again, the extension says that it’s not them, but related to the theme.
So i’m back.
I tried to change the infos on the .pot file ( by hand but also with Locotranslate plugin, and it did not work unforthunatly :/ )
Could you please submit the ticket at https://themerex.net/support/ into ‘Pre-Sales’ category (it does not require the purchase code) for further research on the issue.
Hello. Recently purchased this theme. And I love it. Thank you for the great work done.
I would like some assistance with the testimonials section in the homepage. I would like to change the background color to be in line with that of my theme, but I cannot seem to find the easiest way to do this. I looked through the documentation, but can’t find it.
When I changed my color scheme in the Theme Options, only the testimonials section on the about us page was changed. But the one on the home page remains unchanged. I tried to look for it in the code itself, but I’m completely lost on it.
Your guidance on this would be helpful.
Thank you for choosing our theme!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
I’m considering buying this theme for a project (WP + Learndash + Woo). I noticed that there was no update since April 2019. Any plan for an updated version ?
Thank you for contacting us!
This template is a great choice for your project! The theme is fully compatible with Learndash and WooCommerce.
Currently, we are planning a new update, but the testing process will take some time. For this reason, I am not able to provide the exact date of the release.
For now, we recommend all our customers updating all the bundled plugins, the latest version of which they can obtain from our Support Department for free at https://themerex.net/support/.
Can I translate the site in Russian? or add a multylanguage plugin?
We appreciate your interest in our theme!
Absolutely! You can translate the template into Russian using the theme language file.
Also, the template supports WPML plugin for a multi-language website. Please feel free to use it.
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