Discussion on Education WordPress Theme | Education WP

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Gentlemen,

I send an email to you reporting a problem that has been happening on my site and on a certain initial problem reported a few months ago.

Given that you are now censoring people just for exposing your poor service, and Evanto Market in complicity with these attitudes are approving this, I want to get my money back. After that, I will take all appropriate legal measures in this case.

EduSupport

EduSupport Author Team

Hi arqonlinecursos,

We asked you to try another hosting, just to see how the system going. If you need, we will copy the whole site data to another hosting and you can see it works well. Just let us know.

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Gentlemen,

I had already informed and I come back to say that it is totally impractical for me to change hosting. The hosting has values ​​far beyond what was necessary for the installation of the theme, which was a determining factor for the installation of the same.

If for YOU it is more convenient for me to change hosting, that is, that I spend more money just to host your theme, then why did not you report it within the 2 MONTHS of time you have had to come to this conclusion. I will not spend more money in order to put your theme, which seems to work only in specific hosting companies. You are the developers of the theme, I DO NOT NEED TO SUIT YOU. You need to fit the customer, and offer a product that works.

As I reported in the publication, where unfortunately I was censured for speaking the truth, I will not waste my time requesting support, for which I paid. The funniest thing about it is that it took you two months, and after realizing they can not solve it, they blame the hosting. Worst of all, you tell me that the hosting was great for Eduma, and now is not it? I have everything documented, do not worry.

I just want my money back, since you’re not going to solve practically anything, out of regrets, and make up false conclusions, so that your theme is not harmed, if you do not blame me again.

I congratulate the work they have done

I do not have the form in the demo edtech (home) [mc4wp_form id=”3101”] Note: I do not speak english, I am helping myself with google translate :)

What do I have to do to have the form?

Thank you

EduSupport

EduSupport Author Team

Hi alfonso_barek,

Seem you didn’t install MailChimp plugin. Please check it out https://wordpress.org/plugins/mailchimp-for-wp/

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Please respond to my support request from email: kalligasjim@gmail.com it is urgent.

EduSupport

EduSupport Author Team

Hi JimKalligas,

Our team is checking…

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I have no answer yet, I don’t think what I asked is that hard and really I have waited very long please do something for my case.

Hi guys, when in the learnpress section for example when looking at an individual lesson, the responsive design is no longer working anymore. All you can see on a MOBILE device is the lesson list and not the actual lesson. PLEASE HELP! https://www.traderstextbook.co.za/courses/getting-started-in-trading/lessons/continuation-patterns-continued/
EduSupport

EduSupport Author Team

Hi ricardo_dasilva,

I cannot access your site with the old info. Can you resend to edusupport@thimpress.com with subject “ricardo_dasilva – Eduma Support”. Give us some screenshots about the issue too.

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Hi there, have just sent you the login details. Sorry I didn’t include screenshots, will send that through now.

Hi guys, don’t worry seems to be working again. Ran some updates on Learnpress last night and it is working much better now.

Hi! Pre-purchase question: - Can the videos be protected from downloading or sharing the link of them. I see that you have embeded youtube videos which could be easily acessable from youtube link without using the website? - Do you use any payment gateways for direct payment? - Can we manually asign users acess to courses without using the buy option from their end?

Thanks in advance.

EduSupport

EduSupport Author Team

Hi mostarac,

Thank you for the concern.

1. https://stackoverflow.com/questions/9756837/prevent-html5-video-from-being-downloaded-right-click-saved

2. We support a lot of gateways (and direct payment too) – PayPal, Stripe, 2CheckOut, Authorize.net and all WooCommerce available payment ;)

3. Yes, you can manually assign users to a course :)

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lchestnut

lchestnut Purchased

I am using Woo Commerce to handle all purchases of courses and store. How do I get the cart icon to show on all pages? When adding a course to the cart the icon does not show. It only shows when going to the cart page and ideally if I am on the cart page, I have no use of the cart icon in the menu.

I would like for people to be able to get to the cart page no matter where they are, logged in or not.

Thanks

EduSupport

EduSupport Author Team

Hi lchestnut,

Let me take a look at your current system first. Please send me a request to edusupport@thimpress.com with subject “lchestnut – Eduma Support” ;)

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Hi ! How are you? I’m looking for theme and plugins to make learning webpage.
I have some questions:
1- the theme includes all plugins to work as learning system or I need to buy some extensions?
2- does it includes plugins to make recurring payments as suscription ?
3- are the theme and plugins translated to spanish ?
4- can i have opened lessons but closed some parts of the content ? To have better seo indexing text …
5- do you bring support if i have any trouble configuring it ?
6- is it compatible with gutenberg ?
7- I want to make lms webpage. To create my courses, with lessons, with text and videos, and only block the video to non suscribers. And I want to have only 1 suscription and payment to access to all courses … Is it possible with your theme and pack ? I need to buy some external license or extension ?
best regards !!!

EduSupport

EduSupport Author Team

Hi aardid,

Thanks for your concern.

1. Those premium plugins are included. You can see the list here.

2. Yes, we supports Paid Memberships Pro plugin ;)

3. We already have Spanish translation for the theme and some plugins, not all but the most important thing is, they all are 100% translatable and it’s very easy to translate.

4. Yes, we have option for that.

5. Absolutely, we commit to bring the best support services :)

6. We are working on it.

7. We support that, no more other things ;)

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Hi, I like this theme and I want to used to upgrade my website theme, but I’m not sure if this Theme can be used with bootstrap and angularjs only (no WordPress). My website is an eLearning platform : https://livecls.com Thanks.

EduSupport

EduSupport Author Team

Sorry bassem,

The theme is only available for WordPress :|

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erroloz

erroloz Purchased

hi, our website doesn’t look right and no matter who we tried the font size, colors and anything else is not changing!!! top section overlaps with eth logo, font size are terrible small, when you click on TAKE THIS COURSE then it forward you a link that isn’t even relevant!!! there are tons of ises we have been experiencing and you are not even replying your email! WHY????

EduSupport

EduSupport Author Team

Hi erroloz,

First of all, you sent the email 4 hours ago, means 4AM from where we locate. Due to different timezone, we couldn’t respond to you immediately.

Secondly, I think your theme is very outdated (you might not update the theme regularly).

I have sent you an email back, we will try the best to help you out ;)

PS: your support time is expired, please renew.

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jacky_jax

jacky_jax Purchased

Hello, I am using ‘Carousel’ Layout in Testimonial widget. Even though I’ve set the auto play speed to 1000 in Thim: Testimonial Settings, Carousel slider doesn’t autoplay. I don’t know whether I’ve to do any other setting for that or what. Please help. I know my support is expired but it is the problem raised after some update.

hello plz i m using the theme with paid membership pro, when someone register then i receive an email : “New user registration on your blog” i want to change this by another sentense i filled the code, but didnt find it plz help me

Hi, i’m interressed by your template for one of my customers. It is localized in French ? Thanks

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