2,027 Reviews
Eduma is a cutting-edge theme that is comprehensive in its scope and versatile enough to accommodate a range of educational requirements. The functionalities are designed with precision and vision, offering educators and learners a seamless, interactive, and immersive learning experience.
One of Eduma's major strengths lies in its exceptional range of features. This theme has various tools that make course creation, management, and distribution a breeze. The available customisation options allow you to create an eLearning platform that reflects your vision and objectives. Moreover, the theme is fully responsive, ensuring learners can access their courses anytime, anywhere, and on any device.
An oft-underrated aspect of choosing a theme is the quality of support that follows the purchase. Eduma's support team stands head and shoulders above the rest on this front. Their top-tier customer service embodies the blend of professionalism, responsiveness, and courtesy that one hopes for in such interactions. On those occasions when I needed assistance, I was met with prompt and comprehensive solutions that went above and beyond my expectations.
It is clear that the support team is deeply committed to their users' success, and their assistance is undoubtedly an integral part of the overall Eduma experience.
In conclusion, if you're looking for an eLearning theme that is not only feature-rich and user-friendly but also backed by outstanding support, look no further than Eduma.
My experience was poor performance on this model.
Author response
Hi Luishnet,
We are so sad to hear that but we never get contact from you before and your license support expired on 02 September 2022. If you need any help, please contact us via email support@thimpress.com we will check and resolve all of your issues. Hope to hear from you soon.
Thanks & Regards,
ThimPress - Customer Service
An update to this broke my Learnpress install, I reached out to support and they told me I had too many plugins installed. They had full access to my web site via developer and admin access and didn't bother to look at the issue beyond telling me I had too many plugins. Once I moved to a different CMS with it's own theme instead of this, the LMS started working again. The damage was done as I can't trust them to look into the issue if reported.
Author response
Hi thevisad,
I'm so sorry to hear that but when we check your website, many plugins are activated and with only the Wordpress account, we can't create a backup before checking for you. Our support team reply to your ticket and please continue to discuss it with us on the forum, our team will help you resolve all issues. Hope to hear from you soon.
Thanks & Regards,
ThimPress - Customer Service
very nice
Great design...thanks
Simply all you may need and more. Great design, amazing support!
Great work
Greetings Folks,
It has been brought to my attention that I am not allowed to give a rating and then change it when I find issues or items I dislike. Seems to me that's what a rating system is for.
Nevertheless, this theme is solid, slow and indexes poorly in SEO, still it looks nice. The support is lacking as its just a forum an no real "ticket" system but they do respond.
So I have revised my rating to 4 stars simply for the fact it has many features which makes it a good investment.
Author response
Hi,
We have time zone +7, our core working hours are between 08:00 am and 05:30 pm on weekdays. Offline: Saturday and Sunday. We do answer every topic we receive and will reply as soon as we're able to. Please follow your topic on our forum and we will help you resolve all issues related to the Eduma theme. Please read our support policy here: https://thimpress.com/how-to-get-help-from-the-thimpress-support. Once again, thank you so much for the change review.
Thanks & Regards,
ThimPress - Customer Service
I did not like the design quality of theme. Looks like primitive design. Money wasted.
Author response
Hi rvkantpujari,
Our demo and design are always published for all customers, they can check before making a purchase decision. We believe you checked our demo before purchasing it. We look forward to hearing from you to improve the quality of our products. If there is any contribution, please send an email to support@thimpress.com Hope to hear from you soon.
Thanks & Regards,
ThimPress - Customer Service
by amik 2 months ago
The template does not allow me to install the demo, I have been trying to solve it for several hours and support does not answer me.
“The plugin does not have a valid header.”
Author response
Hello cmdpaginasweb,
We're sorry to hear that but your ticket was created outside of our business hours (the ticket was created at 03 AM). So the response will be delayed, Our team has replied to your ticket, please follow it. Hope to hear from you soon. Please help me change this rating now. It’s really important to us. Very appreciate your help.
Thanks & Regards,
ThimPress - Customer Service
good content
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