1517 comments found.
Can I check admin demo page? How to sign in?
Presale Question: Does edumall support or works with Learndash?
Hi, two new bug reports.
(1) The customizer option for ‘boxed’ layout there are two areas for (Boxed Mode Background) both background options affect the exact same area, instead of one change. the body and one changing the content area.
(2) The tutorlms pages, the global option to disable breadcrumbs don’t work on those pages.
One more doubt. the included tutor LMS Pro plugin has all the functions
Like when we purchase TUTOR pro we get 19 + Premium Add-ons like Certificate Builder
Course Bundle
Notification
Assignments
Google Meet
Multi Instructor
Reports
Content Drip
More…
And
25+ Integrations
Will this Tutor LMS pro has same all add-ons and functions
If i purchase this theme, will I get tutor LMS pro support from themium,
hi there, my support time expired therefore not able to send ticket. i have used learndash lms integrated with edumall theme. login and registration button didn’t popped up the forms. on developer tools it shows 500 () /?edumall-ajax=lazy_load_template&tutor_nonce=e58a272f37&template=template-parts%2Fpopup%2Fpopup-content-login. i have checked these files are present in template parts directory of theme. . how can i fix this issue.
Hi
You can reach us via email at support@thememove.com then we will check and guide you step by step to check the problem.
Thank you!
Hi, just some feedback. It appears the tutorlms pro plugin is causing loading of profile and course data in the dashboard for students and also lesson, assignment buttons don’t work. When disabled it works. I’ve tried another theme and the tutorlms pro works with the twenty-24 wp theme.
Some of the other custom integrations i.e buddypress and mediapress seem to have the theme loading slowly as compared to when I originally bought the theme.
I’m going to opt to use another theme in the time being and will check back later down if things are sorted.
Hi,
You can open a ticket here https://thememove.ticksy.com/ then we can help you check it better.
Thank you
Hi, What I commented is feedback. I did the test on a fresh site install and reported what I found.
Quizzes and assignments are not submitting, tried everything possible but the issue persists. My support has expired but i need help.
How to import all demo? after theme install just show main demo only. Please assist.
Specially new demo not found
Our document will show you the place to import demo
https://document.thememove.com/edumall/installation/demo-installation.htmlregards
I hate it when there are issues in the template and you haven’t fixed them yet. Now I need to renew support just because you can not fix issues that are there since the beginning. I even have all the old tickets with me.
on Homepage heading login option social login not showing
i have enabled social login and inserted client id also. if i visit /tutor-login page then i can see social login option. from page header if i click on login i can’t see this option. i tried regenerate pages from tutorlms>tools also
Hi,
You can open a ticket here https://thememove.ticksy.com/ then we can help you check it better.
Thank you
i haven’t used this theme after purchasing and now my support license expired
You can reach us via email at support@thememove.com
Thank you
Pre sale query
Hi,
I want to create a website for my offline learning centre. The site will be only for listing all the courses. There is no need of LMS, if the admin add a new course, it needs to reflect on frontend. Also on all course page if someone clicks buy now, it needs to redirect to a custom link
Is it possible on this theme?
Hi,
Yes, it is possible to do that.
Regards
Presales questions: Hey guys, I’m on the process to start internal courses for my company, and we’re considering on obtaining edumall.
But I see that there is a Tutor Pro plugin included, so that mean I won’t need to purchase the Tutor LMS pro license?
In other words, Edumall already includes this: Individual
$499/1-Time Addons and all features described here: https://www.themeum.com/tutor-lms/pricing/
Other questions:
- Is there the possibility of choosing the start and end dates of the course? - Is there the possibility of leaving the course open without a deadline? - What is the student’s level of autonomy? Can you follow the entire course without having approval or monitoring from a tutor? For example, in Moodle you can create a completely autonomous tour.
Hi
The plugins are just bundled with the theme so you don’t have to buy it separate.
Also tutor lms plugin do not have feature to help you do those things yet.
Regards
I want to show user’s ‘My Courses’ section, i.e. a list of courses the user has purchased on the homepage. Is there a way to do this? (not renewing support just for this question – i hope you understand and answer for the benefit of others)
Hi
Users can only see “My Course” in the user dashboard.
Regards
why u guys don’t have mobile app
I have noted it down and passed it to the dev team.
We will collect more requests about this feature and consider building it.
Thank you for your recommendation.
My Support has expired and because I have not renewed it, I am not able to even activate the theme using the purchase code. Why is it so? Is the purchase code not supposed to be a onetime code? Do I need to renew my support to at least install the theme?
You can reach us via email at support@thememove.com
Thank you
Hi can i get the figma /source design files for the theme so that i can customize for my needs. Alternatively what’s the link to the icons and illustrations so i can get more from there.
Hi,
Unfortunately, we are not allow to share the Figma/PSD design files of the theme.
Thank you.
Hi there,
We’d update the theme and the plugins bundled with the theme. In your change log you said that you have updated WooCommerce templates version 8.1.0 It is safe to update woocommerce to last version 8.2.0??
Thanks in advance 
Hi,
You can update it normally.
Regards
“After completing the quiz, the ‘View Quiz Answers’ button is no longer available. Only the quiz grade is displayed in the new template versions. However, in older versions from about a year ago, the details used to be visible. Please provide a solution for this.” “Even in the demo version, the same issue exists.”
Hi,
You can open a ticket here https://thememove.ticksy.com/ then we can help you check it better.
Thank you
Good morning, I bought and installed the template for my academy but I only got one demo option and I want to install the dark skin demo, but it doesn’t appear, how can I install that demo, I only got one and it’s blank, can you help me? indicate how to do it, thank you!!
Hi,
Please follow your ticket in our support system to get Dark demo skin.
Thank you