365 comments found.
Can someone else (NOT the author or the support) help me with the login/register links/method? These guys are so annoying. They simply avoid my request and give me useless replies. So, can a person who is seeing my comment help me with the login/register links/method in header? I’m getting 2 separate pages for student registration and instructor registration and I don’t have an option to put links/buttons in the header for a user to simply click and login/register and after that, a ‘my account’/’dashboard’ link would appear. I have this option on every other theme I have ever bought on Envato. This one does not have this option and I find it odd as this is a course website which clearly requires registration. Never seen this before on a ‘top-notch theme’ like this one. Every other theme will offer you the login/register links by freaking default. Thank you, please reply if you can help.
Hello, i can only get 1 demo to upload, when i try to change it stays the same. any thoughts? Only the Jay Gattuso
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/waiting for tutor lms pro code.
redafilali.com
Hi, please provide an e-mail address so we can send you your license.
Cheers.
Hello, waiting on PRO Code lms
Hi, please provide your website url and an e-mail address so we can send you your license.
Cheers.
Parkerhypnosis.com William@parkerhypnosis.com
sent!
waiting for tutor lms pro code.
Hi, please provide your website url and an e-mail address so we can send you your license.
Cheers.
I sent you an email now.
Hi, i’m using your theme since a while and all was great, but i recently installed elementor pro on top of elementor free version and i’m not able to edit the pages anymore. I need elementor pro to work as well. All my website is up to date and i can’t manage to fix this issue. As my support is expired, i’m writting you here first to find some solutions. Thanks in advance for your reply.
Any updates please ?
Hi, Elementor Pro should be working fine with the theme maybe it is related to your server configuration or there might be a conflict with some other plugin. You will need to create a new topic about it to let our support team investigate the issue.
Cheers.
Same for me still waiting. I really need the licence for Tutor LMS Pro
sent!
On the 7th of JanuaryI responded on the topic for requesting an activation code for the TutorLMS Pro. However I am still waiting. Could you pls respond? Thanks in advance guys!
sent!
How can you included these Pro plugins ex. Jet Elements, Jet Popup and Tutor LMS while I contacted the plugins company and they said they haven’t permitted you to sell their product.
Could you please explain on this? This looks like a illegally included plugin within the theme.
Hi, we have made agreements with the plugin authors years ago and they might have changed their terms of use now.
Have a nice day!
Greetings!
Recently bought your theme and I just started working on it. I need something and I can’t figure out how to do it as I cannot find any option in the theme.
I want to offer the option of creating an account. There should be a button on the header that says “Sign in/Signup” and when is clicked, it should ask “Signup as a student or as an instructor?” and when the user is logged in, the “Signup” button should change to “My account” blah blah blah, you know, just simple login feature. How do I implement that as there is no option in your theme for this?
Thank you!
P.S: Very good and powerful theme. Keep it up with the good updates!
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
https://www.pixelwars.org/forums/Aight, thanks!
hello, i am trying to post for support but everytime i enter my purchase code it says its not valid
Since I have purchased this theme, i still have not got my tutor license or gotten any help with fixing the shopping cart issue
Hi, sorry about the trouble, can you try again validating your purchase code now? If you still get any errors, please send your purchase code via the contact form on our profile page and let us help you with it;
https://themeforest.net/user/pixelwarsThanks.
I have validated and still waiting for some support. All I need is my shopping cart to be displayed correctly and need the license for tutor lms. It just seems rather complicated to get the support. I posted this 5 days ago and still have not gotten any results to my issues mean while i have left messages in the support area.
Hi, sorry for the delay, we will reply on your topic in a short time.
Hello and Happy New Year! I am looking at buying the https://themes.pixelwars.org/efor/demo-06/ theme. Couple of questions….1st, How would I change the colors to match my brand? 2nd, Are your themes compatible with the plugin, Thrivecart? Thank you for your time and answering. All my best, Theresa
Hi,
1-) You can change the colors easily from Live Customizer or Elementor Page Builder.
2-) sadly we haven’t tested the theme with that plugin, but I can say we have coded the theme with maximum plugin compatibility in mind by following WordPress coding standards. So I assume it would work 90% fine with the theme. However if there would be some compatibility issues with the plugin and the theme,
- we either try to solve the issues with future updates, - if we can’t you can start a refund request and we will approve your request.
Happy new year!
I can’t access @pixelwars support page… and would like to have the license key for Tutor LMS Pro because the plugin won’t update without it. Has anyone had success getting the license key from the company?
Hi, please send your website url with a message that you request license via the contact form on our profile page and we will send you it.
https://themeforest.net/user/pixelwarsCheers.
Hi, i know my support is expired but i noticed that close button disappear from jetpopup, any advice ?
Hi, please make sure to update your JetPlugins to the latest version.
JUST BOUGHT THE THEME BUT WHERE DO I GET MY TUTOR PRO LICENSE KEY
Hi, please check out the following link. Thanks
https://www.pixelwars.org/forums/topic/tutorlms-pro/the buy button does not exist when you preview the course. There is a sign-up button in the scheme, but it’s a trap because after you sign up you can’t browse because it’s not purchased. please help me. I also wrote on the support forum on Tuesday, but 4 days have already passed without a solution
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/10 month later and all I need is the activation for tutorlmspro, please help!
I have extended support for 6 months and still the forum/support will not allow me to comment, I really need my site activated with tutorlmspro
www.cocoonbeautyacademy.co.uk
please help!
Hi, please send us a message titled “can’t register to the forums” via the contact form on our profile page and let us register you manually;
https://themeforest.net/user/pixelwarshave emailed that to you now using the contact form on your profile.
just replied back.
Hi, i’ve left a comment on the tutorlmspro license thread, could you kindly activate
my comment number is 80071
please check, many thanks
just sent you an email with instructions.
Hi , tripple checked and there is no email received!
I’m trying to move ahead with this project, it’s a real nuisance when I’ve paid twice over for support and 10 months on the dev team can’t supply me with a darn working activation code??
please revert back with a working activation code
thanks
I would appreciate a response thank you
no reply? no help? so for the money and time I’ve spent you can’t supply me with a simple working tutolms key?
Hi, we have just mailed you, sorry for the delay.
Have a nice day!
you’ve sent two licenses, BOTH don’t work!
what do you suppose I do now?
ok, updated your url and sent again.
I am greatful! and happy to confirm that third time was lucky, the license key is working! thank you
happy to hear that, have a nice day!
I would like to create a landingspage (copy of the homepage without the menu) Is there a way to select a different header style per page? Only logo and without the menu for example
Thanks in advance!
Kind regards,
Daniel
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/I replied in the topic, but no response yet.
Hi, our response time in the forums is usually 48h (2 business days), if you have unanswered topics, we will reply soon. Thank you.
I want to move on, can’t you answer me here?
Hi. The theme never updates correcty. Either with Envato plugin or via uploading via FTP. Especially the crocoblock plugins. That is the one thing that never works right and produce js errors. It is very bad you ask for renewing the license for theme bugs.
Hi, please send your url via the contact form on our profile page and let us check;
https://themeforest.net/user/pixelwarsCheers.
Hi guys, just bought and came up with the following issues:
1:There is an error with your Tutor Pro License. Automatic update has been turned off, Please check license
2: Courses and shop pages are empty, I installed all sample content and everything else is working.
Kind regards,
Daniel
Using Jason Herz Theme
Also pls:
3: I would like to create a landingspage (copy of the homepage without the menu) Is there a way to select a different header style?
4: How to remove the cart icon in the header?
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
https://www.pixelwars.org/forums/