139 Reviews
Overall Theme is very good to use and light. but for some issues you must add more plugins compatibilities, such as most important plugin is Elementor. and if you are not planning to add elementor, should need to add some headers or header builders, a shop page, a Product page, cart page builder, because the current layout is very old and not looking professional layout, so please do these changes, Rest its a perfect theme.
Author response
Hello,
Thank you for the positive feedback! We acknowledge the need for more plugin compatibilities, particularly with Elementor, and appreciate your suggestion for additional features. We will consider these suggestions for future updates and appreciate your valuable feedback. We are committed to continuously improving our theme.
All the best,
Key-Design Themes
Great theme! I've used it several times.
Author response
Fantastic! Thank you for rating!
Excellent Theme! So many options to truly customize the look. And the support is A number1!!!
Author response
Awesome! Thank you very much for sharing!
I have to say I've built a lot of sites in my time, and I keep coming back to Ekko - its such a beautiful and flexible theme, and I have to say - if you're wondering about theme support, in the 15 years I've been using Envato Key-Design are the best on the marketplace.
Author response
Thank you for rating! We really appreciate helping to share the word about us.
Cheers,
Key-Design Team
Simple but work as advertised. Pretty much locked in in functions but they are enough for most sites
Author response
Awesome! Thank you for rating!
Love this theme, worked really well for what we were trying to accomplish.
Author response
Fantastic! Thank you for rating!
Everything is perfect with this theme.
The documentation is on point, the customizability is awesome...
Amazing piece of work !
Author response
Awesome! Thank you for sharing!
I was using for a while this theme but couple days ago I've got critical error website has gone. When I activate the theme website does not work. ''There has been a critical error on this website.'' Problem is related with the theme and Redux.
Author response
Hello,
This issue has been fixed recently. You need to update the theme and all required plugins. If the issue persists, our support team can help out:
We can help you even if your item support has expired. Please use the contact form on our profile page to get in touch with us.
If you are not satisfied with the product, you can open a refund request.
We look forward to helping you,
Key-Design Themes
and Support quality !
Winning couple !
Eric Collart
Atempo
Author response
Thank you for sharing!
Very few options.
Lot of bugs on my side.
Author response
Hello,
I have checked with our support forums and see that your item support has expired. Nevertheless, we can still help if you've been having trouble with the theme since the last update.
Here are some useful links:
- If your item support has expired, you can extend it anytime. Renew item support
- Another way to contact us is through the form on our author page, and does not require you to have an active support license
- You can join our Facebook community and ask other users for assistance
If you are not satisfied with the theme and no longer wish to use it, you can use the link below to request a refund:
We look forward to helping you,
Key-Design Themes
by Jansma 1 year ago
Theme oke support ok 3.6 fixed the bug
Author response
Hello,
If you need assistance you can open a support ticket using the link below. Our support team will gladly assist you.
Please keep in mind that you need to keep your site updated at all times. At least once a month you should log in and check for updates.
We look forward to helping you,
Key-Design Themes
Extremely fast and helpful support.
Author response
Awesome! Thank you for sharing!
Mobile Menu is a mess, cannot believe they sell a product like this
Author response
Hello,
I have checked with your website and the mobile menu works as intended just like on our demo website. If you require advanced functionality for the mobile menu, please do not use the review section for feature requests.
If you require assistance, you should use our support forums. We provide support for all our customers and try to reply in the shortest possible time.
If your item support has expired and you're having trouble getting in touch with us, I strongly recommend renewing it.
We look forward to helping you,
Key-Design Team
by aviard 1 year ago
Great !
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