How do I change the preloaded on the home page I sent a ticket need this asap for a client ticket # 243448

1. 241916 please reply to ticket I need this for a client I am working with asap ticket number # 241916

Hi, it is compatible with WP 6.3??

How do i add the menu to the landing page I am needing this asap, the normal menu is what I want to add to the landing page.

Hi, I can’t submit a ticket as my support is expired BUT on my ELDON website, all buttons have suddenly turned all white (or black) on mobile device. (the website is online since one year and was working like a charm….) I’ve seen i’m not the only one… Any idea how to solve this issue ? Thanks in advance

Hi, Bought your great theme with another account.

Meanwhile, i have an issue, the image in product page are very small …

How can i increase it ? Thanks

Hi! Why when I choose to show the percent in the top right corner of the product I still get the Sale text? Is the theme broken?

Same issue with buttons appearing white all over in safari on mobile. I am due to launch website but cannot until this is fixed. Have created a ticket but no reply, please can you put fix on here so others can see it and not have to wait days for a reply? Many thanks

Hi, is there an ETA when the buttons will work again on Safari? The code supplied works on the button widget, but not like submit buttons on comments or contact forms, or purchasing products in WooCommerce. Thank you.

hi, i have a couple of inquiries : 1- i already registered this theme using the purchase code, but im still unable to find the theme name in my Qode website profile so i can raise tickets! 2- I’m unable to install wpbakery editor, I tried to follow your FAQ instructions but It didn’t help 3- Header changes on Eldon core options are not working, even header changes on the page Eldon setting, like (Content in Grid) doesn’t work for any choice.

Hey, pre-sale question: I really like the theme but it seems a bit slow, when i run it through google pagespeed it also fails core vitals, any plans to optimise it a bit? Thank you!

Hi – We purchased the Eldon theme several months ago. We are now ready to use it. When we installed it, it said that it was already being used (the license). We have looked and don’t see where it is installed. Is there a way to deactivate the old licence keep and get a new license key? What are our options?

Hello and congrats for your excellent theme. I have an issue out of nowhere, in mobile version, all buttons in my client’s site have gone white. Everything is updated in the latest version. It’s impossible for someone to buy right now because he can’t see what he’s doing. Can we have a look? https://prnt.sc/9x3KgkgHBKFe https://prnt.sc/dOClBrHJCyBu

Do you have any HTML/PSD version of this template?

Hi, Is there a way, code, to change a black .svg or png to his white version like a text block ? (black background vs white background). Many thanks

Dear Support Team,

I hope this email finds you well. I am writing to request your assistance with the activation of a WordPress template.

Previously, we had a fully functional website with the template installed. However, after updating some plugins, the website crashed and we lost all the information. We are now attempting to reinstall the same template on the website, but we are having trouble activating the license. The activation process just keeps loading infinitely without any progress.

While I understand that the support period has already ended, I would greatly appreciate it if you could help us resolve this issue as soon as possible, as we are eager to get our website up and running again.

Thank you for your time and assistance.

Hi, Awesome work on this theme, im getting an error when click on widget in my back-end. Appearance ->Widget

Thanks for the answer and your generous offer to assist. The theme obviously doesn’t like PHP 8.1 which was recently updated on the hosting account to satisfy another web script. So it appears when it was updated, that particular site became inoperable. Is there work in progress with the theme so it is compatible with the latest PHP version…and future versions?

Main Home Page has a slider revolution part it is at the top of the header menu.

I would like to change it to my slider, but I cannot find the link in the code option to replace it. I also try to add the code to the header page, but it will show two sliders at the same time.

The theme stopped working. Tried to submit a ticket but it won’t allow me to because support has expired. I’m not interested in getting scammed. The theme should continue to work even though support has expired, but it doesn’t. If I can’t submit a ticket to understand what the issue is, I’ll have to trash the entire site that I’ve spent over a year building. When you visit the site, https://nftkids.cc it is stuck on a smiley icon and will not load. Even had the hosting company install backup of the site and it still doesn’t load. The hosting company says the issue is with the theme. Everything was working great and all of a sudden it stopped working. Nothing was changed, it just stopped working. If you expect me to pay more money to have you fix the issue, I’ll have to just count this as a loss and report this to the BBB as well as report Themeforest. Not asking for a refund just correct this issue or tell me why it’s no longer working and I’ll correct it. Alternatively, I can report this to my credit card company and have them investigate.