Reviews for Eldon - Artist Portfolio Theme

Reviews for Eldon - Artist Portfolio Theme

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Well Documented

12 Reviews

I really like the design and animations of this theme, visually it's great. My only problem is the speed. It takes time to load. I even deleted many features and left with a couple of images on my landing page but it's still loading very slowly. I have a couple more websites from the same hosting provider, they are very fast. I asked to hosting provider, they told me there was no problem from their side. I asked theme creators they told me to talk to the hosting provider. I couldn't find any solution to speed of this theme. If the speed of loading could be optimized, this would be the best theme I have ever used.

Thank you!

Author response

Hello,

There are many ways and tricks for improving WordPress site speed and you can see some of our recommendations here - How To Speed Up Your Website. We highly recommend deactivating plugins which you are not using.

To adjust Qode Performance please navigate to Appearance > Customize > Qode Performance and there you can enable/disable icon packs, custom post types, widgets and shortcodes which you don't plan on using (please see screenshot). This should have a positive effect to the overall performance of your site.

Also, please check our recommendations regarding server resources in this article - Recommended PHP Versions And Resources And How To Set Them.

We always give advice to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed. To submit a ticket please follow instructions from this article - How To Submit A Ticket.

Best,
Edge

for Design Quality

I've already get few WP themes form this guys, and as always this one makes the difference. I use it for a pop art artist and the style fit the need. Thanks again for get this theme update.

for Design Quality

Amazing theme with lot of pre-build options. Great support.

for Customer Support

This has been the most difficult theme to reach support for. I have no option to reach theme settings through my site and can't even reach out for the support I paid for.

Author response

Hi there,

We are sorry to hear this but our support team is available at our help center and you will always be able to submit a ticket to our Help Center and one of our support agents will assist you.
If you still encounter issues contacting our support team you are more than welcome to send us a mail providing your purchase code in it and our team will help.

We do hope that this will be resolved and that you will reconsider your rating.

Best,
Edge

It is beautiful theme. But there can be drastic improvement in backend. Also dark mode toggle can be re-engineered to save a cookie and read value from that. Support declined to make it possible. Without it what's the use of dark mode. I don't want to hamper their ratings so changing it to 5.

for Flexibility

I've only touched the surface of this theme and it's extremely flexible and coded well.

I was able to upload the demo super fast, edit it, and get my site live within a day.

I'm still building sub-pages and haven't run into any problems. These guys are top-notch programmers and designers.

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