Discussion on Eldritch - Epic Theme for Gaming and eSports

Edge-Themes

Edge-Themes supports this item

Supported

64 comments found.

Result missing when using “Load More” button. Seems like the it can’t retrieve any result.

Submitted a ticket to your own support system 5 days ago. Here to remind you to reply to my ticket thanks.

Hi,

Support agent has been informed, your ticket will be answered as soon as possible.

Edge

Hey dude, bought your design and pretty much like it. But how the hell I am able to disable the “burger” menu? ^^

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Best,
Edge

Hello, i created 2 tickets 2 days ago, any idea when you may help me with them?

Hello,

Sorry to keep you waiting. Support agent has been informed, your tickets will be answered as soon as possible.

Edge

Np thank you very much, as do understand its holidays.

Thank you for your patience, we appreciate it :)

We’re here in case you need anything else.

Edge

Will the theme support the latest WP version?

Hello,

Thank you for reaching us.

All our themes support the latest WP release, to be honest.

If you have some compatibility issue or any further theme-related question, please forward it to https://edge.ticksy.com/ where our trained specialists will help you out. Thanks!

Edge

Hello,

Thank you for your fast reply. The reason I asked is because the last update of this Theme dates back to the 11th of October 2018. WordPress is now in version 5.x (released 6th of December) which isn’t listed in the compatibility list under “Software Version”.

Appreciate the support, will update the software.

Hi,

In the latest theme update we added compatibility with Gutenberg plugin, which means our theme is compatible with the latest WP release.

In case you’re having any issues in the updating process, feel free to get in touch with our support team.

Edge

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