There are a lot of unaddressed bugs in this theme. If you don't find them all before your support coverage ends, you'll be stuck with them or have to shell out $42 just to talk to someone about fixing their buggy code.
My most frustrating issue currently is the ability to display portfolio items in a random order is broken and the code is so messy, good luck finding it to fix it yourself.
very poor flexibility
some important details are poor documented
changes in design are partly hard to implement (if at all)
I am really amazed to read your review about our product because we have given hundreds of customization option in our theme, may be you are using an older version of the theme, we can also help you improve our theme and more customization option which you want to see in it. So please contact me at email@example.com and i will get these issues incorporated in our theme in the next update but your cooperation is direly needed. Thanks a lot in advance.