Support for Electronics Store Magento Theme - High-tech, Computers, Laptops, Cameras, Cell phones | Electronues


tvlgiao supports this item


Popular questions for this item

Hello, I have problem, when i installed theme, when i go to admin->configuration->Gala Electronues settings, i see white window, why? And when i install your demo theme in home page i dont see any products, why?

Did you flush magento cache, logout and login again? If you install the theme using the theme package, there is no sample products. To install a store look exactly like our demo store, please use the Full Demo Site package. If you are not able to get it work, please send us your hosting details and magento admin account so that we can investigate.

how to change catagory & store name insted if Electrnous to my store name?

You can edit menu in Backend -> Galathemes -> EM menu manager . You can edit title homage page in CMS -> Pages -> Gala Electronues Home

Your theme is very heavy and not optimize properly?

Please see the result of speed test our theme and demo site here:

As you see, theme is optimized with:

  • First Byte Time: A grade
  • Keep-alive Enabled A grade
  • Compress Transfer: A grade
  • Compress Images: A grade

Please check our server configuration. Magento requirement a good server in order to run it smoothly.

If you need optimization services, please contact us for estimation.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy