25 comments found.
Hello team, pre sales question: It would be really helpful if this template could be integrated with TechSpecs’ free API (techspecs.io). It would make it so much easier for us to automatically add product description, specifications and images to our store. What do you think about this idea?
Any idea how to make page builder work on this theme, Great theme though
can i use it for wholesale business in wordpress?
I would like to modify html and css (some design modifications,) I wonder if it is compatible with the bigcommerce stencil. Please reply as soon as possible.
I want to include images on the megamenu, how can I do that? I want another layer of space for full width text on the footer, its not included in the customization file in GitHub files
I do not have any support on my question for 15days now, can someone answer my query?
Hi, Thanks for using our theme. Please send your question to our email tvlgiao@gmail.com for technical support. Best Regards,
Hi @tvlgiao Kindly check email for support, needed some pictures on mega menu
The footer section of the theme editor does not show the link group highlight (either show or hide link group) this helps one to edit the footer to show this will help link to display the column groups such as the customer services, delivery and returns, cards and discounts etc. it does not function in this theme, I am having difficulty getting support to help me, I have also sent email to Tvlgiao@gmail.com
Hi, Love the theme, just have one issue with the Home Page. I have added in some categories, 12 of them to be exact and the home page menu on the left overlaps the 3 banners under it. Should it not push that section down?
Here is a screenshot of it.
https://screenpresso.com/=lmt9dAlso adding in a way to customize the menu would be a great addon to this since you can change everything else except anything in the menu.
Hi Abramt,
Please send email to tvlgiao@gmail.com with your site URL. We will check and help you.
Best Regards,
Do you support Arabic?
I want to buy from Egypt and I want to support Arabic language
We have not tested RTL languages yet. If your language is Left to Right it works fine.
Will be available in Arabic soon
I’m still waiting for the feedback for your response. Please provide technical support.
Hi, Could you please let me know your email? We have not received email from you.
Best Regards,
I emailed you regarding the template that i purchased but there is no response on your end and reach out to you over skype.
No response from this email giao.trinh@emthemes.com & tvlgiao@gmail.com
Hi, Do you have a demo page of this theme? I already added you in skype.
Here is the demo: http://electronics39.mybigcommerce.com/
how can i login? Chat me in skype.
I’m on skype. What is your skype name?
anzone81 Im online now.
Hi Giao, please reply to my email. I’m not sure if you are away from skype.
Again, i paid for the customization in the footer but i can no longer change the url.
Item support includes:
Availability of the author to answer questions Answering technical questions about item’s features Assistance with reported bugs and issues
Thank for your feedback. If you have any question about theme usage or configuration we will be happy to help.
For customization questions which require to modify the source code, it does not include in the support term. We cannot provide consulting services for free. We do provide custom development or consulting services but not for free. Please contact us if you need customization done, we will give you the best price.
Best Regards
It seems that you are not happy to assist your customer.
I paid you for the customization and asked you to change the urls of the footer of my website and you told me that is another customization. Couple of times emailed you about you template, NEVER heard back.
Based on the technical support, it includes:
Availability of the author to answer questions Answering technical questions about item’s features Assistance with reported bugs and issues Help with included 3rd party assets
If you can’t assist your customer, i demand for a refund including the customization that i paid.
Let me ask you, how do you define CUSTOMIZATION?
Very bad customer support.
Which footer would you like to change? Please post it here. If it is in support term we will help you.
Where can i edit the footer???? What files. I paid for it!!!
“Answering technical questions about item’s features Assistance” This is your responsibility not a customization.
Please read how to change to footer links in the documentation here: https://tvlgiao.github.io/bc-electronics-docs/customization/index.html#footer-custom-links
What is this File????
However you keep asking and when we reject answering your customization questions you give negative feedback.
Documentation is showing very clear: http://prntscr.com/fp1qjm
I paid for this $200. I Asked many times through email & skype but no one answered and keeps me waiting.
We answered all your email everyday! About skype: We do not support via chat!
how do you define CUSTOMIZATION?
I did not ask you to do it. I’m just asking the source of files. Part of your responsibility is
ANSWERING TECHNICAL QUESTION ABOUT ITEMS FEATURES.
IN THE SCREENSHOT, I NEVER ASK YOU WILL DO IT.
CHANGING OF LINK URL IS NOT A CUSTOMIZATION.
VERY WORSE CUSTOMER SUPPORT!!! THIS IS THE FIRST TIME THAT I LEAVE NEGATIVE REVIEW. I PURCHASED MANY THEMES ALREADY BUT YOUR SUPPORT IS RUBBISH.
Sorry, However we are not responsive to tell you which files should be modified to achieve your own customization. It take a lot of time to “search” for you! That is called customization work.
About how to change link URL we already answered your question. It also included in the documentation. I talked about your other questions.
THIS IS INCLUDE IN YOUR SUPPORT
“ANSWERING TECHNICAL QUESTION ABOUT ITEMS FEATURES.”
WHAT AN ALIBI!!!
OK. I think I should stop here. If you have any questions, feel free to post here. Don’t ask via Skype. We do not support via chat.
AGAIN, WHERE CAN I SEE IN THE EDIT THEME FILES IN THE FOOTER?
I PAID YOU $200 TO DO CUSTOMIZATION IN THE FOOTER AND YOU DONT WANT ME TO SEE IT AND LET ME PAY IT AGAIN.
We already answered earlier:
Please read how to change to footer links in the documentation here: https://tvlgiao.github.io/bc-electronics-docs/customization/index.html#footer-custom-links
It seems that you don’t read. So now we takes a screenshot and explain here http://prntscr.com/fp1wzg
I’m not sure if you understand that what im asking is the Filename in the edit theme files. Do you get it?
The filename is lang > en.json and templates > components > common > footer.html
All they were documented in the user guide:
https://tvlgiao.github.io/bc-electronics-docs/customization/index.html#edit-footer-template https://tvlgiao.github.io/bc-electronics-docs/customization/index.html#footer-custom-linksThere are no files there.
I don’t know why you don’t see it http://prntscr.com/fpxl41
Does this theme work with BigCommerce’s stencil editor within their backend software?
Yes, Our theme is built with Stencil.
Hi, I bought the theme recently, and its very nice after installation. However, I have a bit of a problem in displaying my category products in grid format, My site is displaying them in list format which is not what I want. I could not find Category Display Mode in the Category Setting to change the setting. I want my products to be displayed in grid form, but the Category Display Mode to change from list to grid is not in my control panel. can yu pls take a look and resolve. . I contacted bigcommerce support thinking the problem was from their end, but they came back to me that I should contact the vendor of the theme to assist in applying this thematic setting
Hi,
Please send me your website URL so that I can check it out. Which theme version are you using.
We support via email tvlgiao@gmail.com. Please send to this email.
Best Regards,
Hello again, how much is the cost for installation please?
Please email me tvlgiao@gmail.com for detailed quote. Best Regards
Hi – same comment on this great theme… Is there a ‘List’ format for the collection pages or only ‘Grid’? Thank you!
Here is a screenshot of products list http://prntscr.com/f2rjc9
Is there a way to preview this on our bigcommerce store before activating it, just so we can test/ setup everything first before going live?
Also we need our product descriptions to be full width, so is it possible to simply edit the theme files to change .productView-description to have a width of 100% instead of the default 50%? As I changed in browser editor and it works fine. Would be great if you can add this as a configurable option in style editor though
Hi,
You can set your store as development mode. Only someone with a secret code can view your store.
You can add custom CSS to change product description width 100% in _theme-custom.scss. This file is designed for adding customization css code.
We will update a configurable option as you suggest.
Best Regards,
Thanks, does this theme also support one-page checkout, and google AMP? And can the checkout be customised as you can with the default stencil themes?
Also have you added the product description width as a configurable option yet as I could not see that in your release notes?
Theme support one page checkout. About AMP, we will upgrade soon. You can configure typography, logo, colors… For the one page checkout. What do you mean about product description width?
Theme support one page checkout. About AMP, we will upgrade soon. You can configure typography, logo, colors… For the one page checkout. What do you mean about product description width?
Hey there – great looking theme and I will mostly likely be purchasing shortly. I notice in the demo that the homepage slick slider uses flat slides instead of text and a live button over the image. I want this to be selectable text and a real, hoverable button. It looks like you’ve done this in the La Paris theme. Will I be able to configure this or replace the code?
Thanks.
Yes, text and real button will display center if you input in the backend.
Hello, is it possible to get help to setup? Thank you
Sure!
Is there a way to preview this them with my store on BigCommerce? Thanks!
Hello? Can you please let me know if this is possible?
We answered by email. BR
Congratulations! Nice theme! GLWS 
Thank You!
Amazing Work, Good Luck With Sale 
Thank You so much!
