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Love this theme you’ve made but having a few issues with some of my board members.
If you could help me out here that would be great.
The site is www.nbalivecommunity.com
Please see notes below from a user who tested this all out on a few different browsers.
Firefox – very smooth, no lag or banner/logo malfunctions.
Adblock Browser, Google Chrome – same as above.
DuckDuckGo – laggy, but everything else is fine.
UC Browser – doesn’t lag, but the banner is stretched out and the logo is in super low quality.
Opera Mini – logo is in poor quality, text doesn’t flash but lag anyway.
CM Browser – text randomly flashes and disappears, unusable.
Dolphin Browser – same as above.
Hopefully you’ll find how to fix this, it’s a pain to switch browsers just to go to this site.”
Thanks for your time and efforts.
Thanks for your deailed report; unfortunately the theme is not supposed to support all browsers; only the ones listed on the product page.
I checked your forum and noticed that all special features are enabled, for example the particles effect on the header. For a better compatibility with other browsers, such features are recommended to be disabled
Hi forumthemer, thanks for the reply. I’ve disabled both visual effects but am still having the issue whilst scrolling up and down a forum both on mobile and on the laptop (tried in supported , safari/google chrome/firefox)
please see image @ https://imgur.com/a/oZJfBRp
the theme is great, just hindering user experience a little.
Appreciate the support.
Could you please write a detailed bug report in the issue tracker, as explained on the product page?
This way we can prioritize it and take a look at the issue?
Thanks I’ve opened a ticket.
We’ll follow up there
Hello! Is it possible to add a reputation system?
I installed Board Rules. To the left of the rules menu is a broken picture. On the style of the provizere is a book. On the eles style, it is not displayed. How to be?
What is the latest version of the downloaded file? I have themeforest-13769708-eles-responsive-phpbb-31-theme.zip. Is this the latest version of the style?
In the extension itself, the update does not work.
Regarding your questions:
Reputation system: please check available extensions
Board rules issue: the extension is too tied to the Prosilver theme, it uses assets from prosilver. That is not a best practice. You can check which image is missing and copy it from the prosilver theme to the right folder.
Version: It is the good one
My face version is 2.4.0.
How do I make the forum icons square and large?
Thanks for your question; unfortunately it is not part of the item support scope. Please read the support policy carefully,
Hi, I will like to know how can I add “Social login” icon into the menu. And how to put “social widgets” at footer side. Please kindly tell me the steps as the documentation is not detailed enough about it.
Hi is there any other method to contact you for support?
Sorry but your enquiries are not included in the scope of ‘Support’.
They are customisation requests, and unfortunately I do not offer a package for this.
Please read carefully the item support policy: https://themeforest.net/page/item_support_policy
What file is responsible for the ability to change the theme icons? I look all the icons of this style are written on Font Awesome.
You don’t have to change the CSS, you can just use the custom CSS box to add your own css rules.
And, indeed, the theme uses FontAwesome
How do I change which file?
As for what code you have to type, I’m afraid that falls under the “customization” category, which is not part of item support.
Hi there! First of all just wanted to thank the creators for this fabulous theme, what an amazing job!!
While playing around with it, I’ve noticed some little bugs (?) that I’m unsure if they’re temporary or not but after I installed the theme and made some visual modifications through the Coreframe extension, I got the following:
- when I try to move threads from a sub-forum to another, the drop down menu that shows the list of subforums is slightly off position meaning I can’t select a different subforum and am therefore unable to use this setting… ( check the arrow on this screenshot: https://i.imgur.com/01doWgy.png )
- despite appearing to be working just fine on the browser I’ve been using (Chrome), the social media links on the header menu + the sidebar widgets appear duplicated on both Firefox and Safari. per example, two little Twitter icons for the same account, an authentication widget and a recent topics widget followed by their exact duplicates below in the same order (a duplicate version of the sidebar – as seen here: https://i.imgur.com/t0k5bY5.png )
- also, not a bug, but if I want to increase the height of the header a little bit so I can use a bigger background image where can I change that value please?
Thank you very much in advance for your work and time, hope you can help me with these!
I think those two “bugs” were due to a problem with my server loading time [?] I believe my host fixed something cuz now it works properly again! However I’d still really appreciate it if I could get a tip on how to increase the height of the header (if possible). Thanks again!
Great to see that your issues have been solved. If you have any other issues please don’t hesitate to let me know.
Regarding the header..
There are two states for the height of the header:
- when the width of the page is above 922px
- when it is below
You want both states to have an increased height?
I managed to fix it thanks!!
In which file does Font Awesome connect?
Hello! I noticed the following. The user name and group are not separated from the avatar.
Please report possible issues in the bug tracker, as explained on the product page.
Usually bugs reported here, in the comments section are to be ignored
Hello I just installed your theme on my forum www.2adefenders.com. I have so many questions.
1. How do I use a normal background image to replace the 3D background.
2. I need more information about the advertising sections. Especially the widgets like what can be putt up there.
Authors may ask you for a purchase code to verify that you’ve purchased this item.
3680c5f2-df6c-4bd2-848c-4872dbd48b00 – 9 Jul 2018 REGULAR LICENSE
1. Please check docs and the coreframe extension, it has options for such changes
How do you change the top headers color or even what size of background does it need?
You can check the docs on how to change the headers color I think.
For bg image size, it’s a 2:1 aspect ratio image, width should be at least 1200px
Hi , I would like to edit the themes. I want to change the color purple and put a light blue. Apart of this , I want to put my logo instead of the box icon.
Additionally , put all the forum in spanish , each letter.
You can find all answers for these customizations in the theme documentation. For changing the forum language, you should check phpBB documentation.
My client give me a project using your theme, actually the problem is that his forum is very slow, taking too long time to load. I checked that one is old version of your theme. My question is what would be the problem, while i already asked to hosting provider and according to them every thing is perfect from them.
please assist me.
the website link is
Please check if the forum is faster when you disable the theme. Normally the theme is optimised for good speed; this shouldn’t happen
Our members are having a bit of trouble being able to view the site on Edge.
Hi there, I’ve just realized another issue with the theme that I was wondering if you could please help. Whenever a user quotes others’ posts, that small bit of info related to the user being quoted like “admin wrote:” does not show up. (Example: https://i.imgur.com/5kyPcv7.png ) Is there any way I can fix it please or is it incompatible with my current phpBB version? I’m pretty sure I have both latest versions possible upgraded (theme and software). Thanks so much in advance!
Hey again, I managed to fix that by verifying the versions! I do have another question if possible though, I added a background image for the boxed layout mode via Coreframe. However I’d like the background image not to repeat itself throughout the board (when a thread is longer per example) but I’m unsure where to add the “background-repeat: no-repeat” html code please? Thank you in advance again!!
Good that you fixed the issue
If you give me a link to the forum I’ll let u know where to add the background-repeat rule
Hi, does this support RTL languages?
Does this support RTL languages?
Hi! Partly it does!
Hi – just getting child theme dev setup and noticed a small error. The fontawesome path on line 11 of stylesheet.scss references:
However to get it building properly, I had to modify to:
Could just be some shortcuts on your dev env. Overall theme looks great – thanks.
Thank you for the info, I’ll update it in the next version!
I have just bought a new theme and have already begun to like it.
Thanks to this theme, I also wiped a lot of extensions and my site was a bit more relaxed.
A little something went haywire. Fonticons of some extensions do not appear. For example, Board Rules, Last visited topics etc. Extensions do not show font icons and it is a mixed and bad image.
Is there a way to fix this?
Hi! I can look into the source of the issue if I have a link to your site. Please e-mail it to me. Cheers!
What should I do to send you an e-mail? I do not know the mail address.
I think I’m mailing you through your profile.
Yes, that’s recommended ✅
I wrote to ask you about extension and fonticon. The question fell to the comments section.
You did not write any answer. Very pleased if you write an answer.
Thank you in advance for your answers.
Hi! I’ll check it, thanks for reminding me!
please help me
Im trying to upload this to my cPanel but it won’t work
Hi How exactly it won’t work?
i can not find phpbb announcement in ACP, where can i find it?
Hi! You have to install it as an extension and check the documentation on that extension. Cheers!
Hello, I have problems with font-awesome icons, for some reason you’re using “fa-fw” class instead of “fa”, and all icons are displayed like this: https://clip2net.com/s/3WKN28A
Could you please advice simple way to fix that?
Thanks in advance!
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