Reviews for Elessi 2.0 - Responsive Shopify Theme

Reviews for Elessi 2.0 - Responsive Shopify Theme

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5.00 (149 ratings) 5.00 stars
Cart 1,552 sales
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149 Reviews

for Customizability

Amazing designs. So much customizability!I love how I can change text and banner logo locations effortlessly without editing the code. I bought many of the themes before, The4r is the best. Plus the support team responds super fast. Saved lots of my time. Really appreciate the help.

for Customer Support

The support received with this theme has been amazing! Every query I had was answered quickly and efficiently and the theme itself is brilliant and Very flexible ! Thank you!

for Customer Support

Great theme. A bit difficult to get used to at first but you quickly understand how it works and it's very easy to use!
The customer service is great! Sarah who took care of my little problem quickly took charge and was able to explain everything to me despite the language barrier.
I'm very happy with my purchase as of today.

for Design Quality

Great theme with fantastic support kate she is awesome support

for Other

This theme is amazing! Some serious work has been put in to create it. So easy to use! The theme comes with amazing features that will save you a ton of money :)
I have accidentally done something while editing my theme and couldn’t figure out how to fix it so I reached out to the customer/technical support. They replied promptly and fixed my issue super quickly.

So overall great theme, worth every cent and great customer/technical support!

Thank you!

for Customer Support

I had a bunch of problems but the theme support (HUNG and Lionel) jumped in as saviors and solved all the issues in no time. Hence I decided to change my review from 1 to 5 stars because it's the truth. I understand it's frustrating sometimes but I am 100% confident now that you should go ahead and buy this theme because I guarantee they will back you up in a time of need. Thanks and looking forward to more optimizations and enhancements.

for Feature Availability

I love this simple full-function theme. Plus, customer service is very helpful. They helped me do everything I asked.
Thank you!

for Customer Support

I highly recommend this theme. It has most features you need to quickly set up your webshop and the design is well done. What I like most is the reactive and effective support from the team!

for Feature Availability

This theme has it all. Plus the support is great and that's one of the most important things.

for Customer Support

Great theme that brings a lot of different design options to your online store! Customer support is super helpful, friendly and will fix all reported errors within 24 hours.

for Customizability

We were completely new to webshops and not satisfied with the themes offered by Shopify. A lot of functions we were looking for were not available and initially we started installing a lot of extra apps to cover required functionality.

Then we decided to look for a theme that gives us a wide range of functions right away. We chose Elessi 2.0 - and did not regret it yet (6 months later). Although the theme is not perfect - the code as well as the user interface are quite confusing and nested in some parts and it needs some getting into it - this theme gives you a great deal of customization options right away!

With the user interface most of your wishes considering look and feel can be achieved right away. For all the little details besides this it helps to develop some basic coding knowledge (I didn't have any of it a few months ago) - the theme includes so much potential functionality within the code already that even if something does not work out in the beginning, as soon as you can "read" the code, you can fix basically anything by copy/paste or similar.

Also the customer support shall be mentioned: Although they cannot solve each problem right away, they were very eager to please whenever we had an issue. They responded within 24h max. and didn't give up until we found a solution.

RESUME: Complexity brings some issues - in my experience this can't be avoided. Considering the potential for customization and the wide range of functionality of this theme it's really surprising though how well it works right from the start. I would absolutely recommend Elessi for everyone who wants an all-in-one package and is willing to put some extracurricular work into minor issues.

Author response

Thank you very much for your kind words to Elessi. We promise to bring better experiences on Elessi and other Shopify themes in the future :)

for Customer Support

The customer service is very good and highly recommended!

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