Discussion on Elessi - WooCommerce AJAX WordPress Theme - RTL support

Discussion on Elessi - WooCommerce AJAX WordPress Theme - RTL support

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1365 comments found.

Hi,

I am using Elessi since two years and although I like its features, I think to replace it by another theme because its slow performance.

Your demo loads quickly but mine does not. Gtmetrix gives me 1.4 seconds for first byte, but I, as a human, I count 8-10 seconds for site response (from different connections / different PCs). I have also received many complains from the eshop owner about its slow performance.

I have tried wp optimize, w3 total cache, plenty of popular caching and minifiers, Smush, Super Page Cache for Cloudflare, cloudflare as well, but there is no improvement.

The store has 1300 products, WPML and a couple of plugins for the checkout (pay gateaway, pay in store, etc). On the same server there are quite a few woo sites without any problem.

What I whould like to like to ask, I have read that your theme is optimized for Wp Rocket. Have you tested it for other optimizers like W3 Total Cache, WP-Optimize, etc? I am in between purchasing wp-rocket or another theme, that’s why I am asking.

Thank you

1.Show Only Min Price On Variable Products

2.Show Variations As Simple Products—Displays variations individually as single products on shop, product categories and other product archive pages.

do you have this above features? or planning to get this features in your theme theme soon.

Hi Sk0075,

Have an awesome day.
We will research more detail about that the next time.
Thank you for your comments.

Regards,
Nasatheme team

ok thank u.

do u have zipcode/pincode check availability option in your theme? pls let me know.thanks

My Support expired. How to hide Breadcrumb in vendor page.

Hello,

Please turn off Breadcrumb at Dashboard > Appearance > Theme Options > Breadcumb https://tppr.me/Ycsdx

If you have any questions, please open a ticket at https://support.nasatheme.com/
Our support team will support you.

Regards,
NasaTheme team.

zpshadow

zpshadow Purchased

Hi guys, how to change the “size guide” to other? https://prnt.sc/8qYxBkQ0vD7F

Hi zpshadow,

Have an awesome day.

I recommend you try to use the LocoTranslate plugin for this issue.

I hope you can get it.

Regards,
Nasatheme team

Hi guys, I’m repeating here what I sent already to nasathemes@gmail.com My support has expired. I miss the shipping options when using the modern checkout. Please see this screenshot: https://www.dropbox.com/s/4lr52kchijrtxaq/202206%20modern%20checkout%20shipping%20missing.jpg?dl=0 For admin accesses please refer to the email I sent. Pls let me know how to solve the problem. Rgds

Hello,

You have not set up shipping methods, please set them up to use (Dashboard > WooCommerce > Settings > Shippings). You can view more about settings the shipping here: https://woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/

We hope this helps,

If you have any questions, please open a ticket at https://support.nasatheme.com/
Our support team will support you.

Regards,
NasaTheme team.

After update theme to version 4.9.6 footer not showing. The option “Footer Build-In Support (Widgets Builder)” is ON. But select list “Footer Layout” is empty.

Hello,

After update theme complete, please delete cache and cookie your browser before check Theme Options,

We hope this helps,

If you have any questions, please open a ticket at https://support.nasatheme.com/
Our support team will support you.

Regards,
NasaTheme team.

Thank’s, but select list “Footer Layout” is still empty. And footer not showing.

Hello,

Have an awesome day.

As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com

We would need you to provide us with the following to better assist you:

- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues on the support ticket.

We’ll check it and help you as soon as possible.

Regards,
NasaTheme team

Hello team, When i switched your theme in website, Ninja table design is broken(the table design was fine in previous theme). I contacted plugin author they said it is based on theme. My support is expired, could you please help me to resolve this issue? I am using Ninja table in blog post.

Thanks in advance.

I tried woocommerce product table lite to check about the compatiblity, it seems it is also not supported. It looks like this theme not supporting table based plugins. If you have any solutions please let me know. Thanks.

Hello,

Looks like there is some theme css conflict with plugin css, we will fix this issue in next version.

If you have any questions, please open a ticket at https://support.nasatheme.com/
Our support team will support you.

Regards,
NasaTheme team.

Does this fully support the Arabic language because I entered your site and it turned out that only the main page supports the right side only and the rest of the pages do not support it .

Hello,

Have a nice week,

You can switch to check RTL mode on All demos with the RTL button on our site: https://prnt.sc/umU2-gi8UK2L

Regards,
NasaTheme team.

Hi, Thanks for the nice product! I’m trying to keep the Top bar visible in the mobile version. How can I achieve this?

Dear NiskoCode,

Have an awesome day.

As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com

We would need you to provide us with the following to better assist you:

- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues on the support ticket.

We’ll check it and help you as soon as possible.

Regards,
Nasatheme team

Just wondering if this has a feature: Does it display Google Pay and Apple Pay buttons on product page, cart page, and checkout page? Nothing in the docs and google…

Dear CrazyHustler

Have an awesome day.

This feature is not used for almost customer purposes, so it is not integrated into the theme default.

The theme is inherited from the WooCommerce default, we recommend you try find the third-party plugins for this purpose.

I hope you can get it.

Regards,
Nasatheme team

How can i increase the number of text in product title???

Hi,

Have an awesome day.

Please Navigate Dashboard > Appearance > Theme Options > Archive Products Options

Try Off this option: https://prnt.sc/1cHwewpuirt4

I hope this helps

If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.

Regards,
Nasatheme team

Fah33m

Fah33m Purchased

Dear Nasatheme team

Yesterday My Support has 1 day left, I’ve asked few questions. Today my Access to Support Forum has been denied. How can I see if there’s a reply for my questions there? How can i refer to same issues if faced in future? I thought my support forum access will be retain if support time expired just like other themes I had.

Also if support expire, user should have access to his own tickets or public tickets, where after support expire he can see but can’t reply or get official help.

Please check or respond me those feedback received by email.

Regards, FAH33M https://subsaysasta.com

Dear Fah33m,

Have an awesome day.

Please forward your support request to our email – nasathemes@gmail.com

We will check it for you.

We look forward to receiving your reply.

Regards,
Nasatheme team

Fah33m

Fah33m Purchased

From: Muhammad Faheem Sent: 08 June 2022 12:26 To: nasathemes@gmail.com <nasathemes@gmail.com> Subject: Fah33m PURCHASED SUPPORT EXPIRED – Elessi – WooCommerce AJAX WordPress Theme

Please Check the email, i’ve pasted all questions asked before my support was expired.

click2in

click2in Purchased

Hello,

How can you activate WPBakery Page Builder please?

Thanks,

Hi click2in,

Have an awesome day.

If you have Visual Composer with a theme which you’ve purchased from ThemeForest, then you don’t need to activate it.

We purchased the extend license for this plugin.

The update option is for users who have purchased this plugin individually.

If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.

Regards,
Nasatheme team

mafow

mafow Purchased

Hello, how can I disable the ” ... people are viewing this right now” on single product page?

Dear mafow,

Have an awesome day.

As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com

We would need you to provide us with the following to better assist you:

- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues on the support ticket.

We’ll check it and help you as soon as possible.

Regards,
Nasatheme team

https://elessi-docs.nasatheme.com/shop-page/shop-layout/filter-group#you-can-set-override-group-products-for-root-product-categories-parent-0-here

This part is more confusing. Should the taxonomy name and product category name should be same? i created 3 category and 3 taxonomy. but iam getting empty products.

Dear sathishkumar_m,

Have an awesome day.

Based on this filter by group, we explain the detail in the above documentation. If you follow on it and still got the issue, we need to log in to check it to detect any other reason.

Therefore we recommend you create the support ticket, our technicians will be glad to check it for you.

Regards,
Nasatheme team

Yes sathishkumar_m

Hi there! I hope you are having a good day :)

I have a couple of questions I hope you can help me with: 1. Is it possible to disable the “buy now” button on product-pages? 2. Is it possible to disable icons etc on mouse-over on product-listing pages?

Thank you!

Dear monalisat,

Have an awesome day and thank you for your interest in our themes

To answer your questions:

1. Yes, you can enable/disable the BUY NOW button in the Theme Options.

2. Yes, you can disable each icons when hover on the product in the Theme Options.

I hope this help.

Please let me know if you have any further questions or concerns. I’m here for you.

Regards,
Nasatheme team

hi,

How do I add shipping fields – that the customer will record where to ship

The fields currently have billing information I need to have both

pic: https://prnt.sc/BmLbRSo_IkpC

Thanks

Dear maorlefler,

Have an awesome day.

As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com

We would need you to provide us with the following to better assist you:

- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues on the support ticket.

We’ll check it and help you as soon as possible.

Regards,
Nasatheme team

Hello

how can i enable reviews under single product. https://prnt.sc/FKEW_5RZGLJH

Thanks

Dear ColorDrop1,

Have an awesome day.

The review inherited from the WooCommerce default.

Please refer at https://woocommerce-manager.com/useful-articles/woocommerce-product-management/how-to-add-woocommerce-reviews/

I hope this helps

Regards,
Nasatheme team

Hello, elessi theme is not compatible with the elementor’s pro feature – scroll snap (snap to sections when scrolling the page), it’s working with default theme, hello elementor theme, etc. can this be fixed?

Dear 12Roll,

Have an awesome day.

As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com

We would need you to provide us with the following to better assist you:

- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues on the support ticket.

We’ll check it and help you as soon as possible.

Regards,
Nasatheme team

Hi, your theme is not compatible with PHP8.0 – I get error in admin.

Dear nomiapro,

Have an awesome day.

The theme is fully compatible with the PHP8.0.

Could you please send your screen issues & your login access information to our email nasathemes@gmail.com

We will check it for you.

We look forward to receiving your reply.

Regards,
Nasatheme team

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