Support for Elessi - WooCommerce AJAX WordPress Theme - RTL support

Support for Elessi - WooCommerce AJAX WordPress Theme - RTL support

Cart 5,756 sales
Recently Updated
Well Documented

NasaTheme supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Step by step list to get support

Useful links

What Does Support Cover?

Our support covers getting setup, trouble using any features, and any bug fixes that may arise. Unfortunately, we cannot provide support for customizations or 3rd party plugins.

What Is The Support Schedule?:

We try our best to monitor the forums around the clock, however, this is not always possible due to different timezones. We check tickets all throughout the day but reply times can be up to 24 hours Monday-Friday, and 24-48 over the weekend.

What Should I Do If I Have A Problem?

  • Availability of the author to answer questions
  • Please make sure you are using the latest version of the product
  • Check our Full Online Documentation for the answer to your question.
  • If you can not find a solution, please open a ticket at our support system
  • After register an account. You can open a ticket, please provide as clear as possible about the issue, we recommend you should take a screenshot about the issue, it will very helpful for us to check
  • Be patient and we will get back to you soonest

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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