Hi, in elision theme my nav.main.menu (top main menu) is different in IE from Firefox Chrome visualization . how can I set it right in CSS?
Please, try to add this part of code
in Qode Options > General > Custom Css.
ok it works
You are welcome. Thank you for the update.
I have a major frontend issue in woocommerce after the last update and submitted a ticket on your support system days ago. Columns 2 and 3 have no spacing between them anymore. I was supposed to launch this week but with the new product layout there is no way. Could you speed this up for me and maybe find a solution by the end of this week. It would be greatly appreciated.
Please tell us the ID of your ticket?
I’m a developer and i’m trying to customize portfolio view.
it has 4 options – standard, standard no space, hover and hover no space.
i’m using the hover one, but the client wants the whole image to be a hyperlink, not just the circle with chain.
Could that be done, and if so – which file should i look into? i’ve serached all files for fa-link, but have found nothing.
thanks in advance.
There’s no direct option for this, you would need to modify the portfolio list shortcode. It’s in wp-content/themes/elision/includes/shortcodes/shortcodes.php file
Font size used here is the default one you’ve set in Qode Options -> General Font Options -> Text style.
We have it set to 14px on our demo, you’ve set it to 16 for your site. If you want to keep it at 16px, and just make footer font-size smaller, add this css in Qode Options -> Global Options -> Custom CSS field:
and you should create your custom menus nicer, not to have submenus there.
Your footer is breaking because some html code you’ve added into it is not properly closer, and that broke the footer structure. The css we sent should work properly.
So, please submit a private ticket to https://qode.ticksy.com , and allow us WP admin access for your site, so we can fix this for you.
Thank you there was a broken html code. Now its fine.
Another issue i noticed is that the Visual Composer is not working when i try editing the page. Running WordPress 4.5.3
Since you have the latest version of WordPress, you should also update your theme and Visual Composer to the latest versions, because of compatibility.
1. Update your Elision theme to the latest version 3.2 https://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/18882
2. After it, update Visual Composer to the latest included version 4.12 https://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/23176
Thank you!!! Everything’s taken care of. Great support.
Glad to hear that, you’re welcome
I’m having same problem with simple text when adding a simple line break (enter tab) after a paragraph or title. Same thing as the below person. I have tried your solution & it doesn’t work, nor can I even change the size of the paragraph text. I can change the colour, but no spacing nor the size of the text. I cleared the cache, tried different browsers.
+++You can add margin to P tag in Qode Options > General Font Options > Text Style > Top/Bottom margin (px).+++
Please help me!
Upon editing text blocks I do not succeed in adding breaks after paragraphs. If I add breaks or html code like ‘ ’ or ’’ it becomes visible upon saving text blocks in the backend. However the space added does not become visible at the front-end. Once I add breaks or html code as mentioned above by editing text blocks these changes are gone after saving and re-opening the text blocks with the editor.
Can you please advise how to add breaks/white lines?
about 2 years ago
You can add margin to P tag in Qode Options > General Font Options > Text Style > Top/Bottom margin (px).
Yes, like mentioned there, in Qode Options > General Font Options > Text Style > Top/Bottom margin (px) you should set some margin to make space between your paragraphs.
Alternatively, you can add this css in Qode Options -> Global Options -> Custom CSS field:
and set desired margin.
But we just checked the option, and it works properly. If you still have problems, submit a private ticket to https://qode.ticksy.com with a link to your site and WP admin access.
Box Icon – icon class field – how do I input a icon class? what is the code?
also where is a full list of icons i can use especially the coloured ones “Icon Combinations” total combinations icon - http://preview.themeforest.net/item/elision-retina-multipurpose-wordpress-theme/full_screen_preview/6382990
When you want to add some icon on your site – you should insert some of the Visual Composer elements – Icon, Social Icon, or Icon With text. http://screencast.com/t/kSP8aA8rD0Y
Included are font-awesome icons, so here you can see them http://fontawesome.io/icons/ and choose ones you want.
You define the color styles when you add some icon, in element settings. As for this colored icons on our demo – those are actually photos, we used Single Image element for this http://screencast.com/t/3TqnfxuEP
Hi, we are having some problems with our site reloading when being clicking on the logo. There are also 2 other small issues we have found. Ticket is sent. Looking forward to your feedback.
Tell us please the ID of your ticket?
The ticket has been processed
Great thanks! I just replied too.
You’re welcome. Support will be back on it as soon as possible.
Thanks, I replied again. I have also a question regarding the text blocks in pages. I have inserted several “read more” tag, but they are not working i.e. nothing happens and the text stays as long as it is. Do you have an idea why?
Unfortunately, Visual Composer’s text block and read more can’t be used in pages. You can try this with any WordPress default theme – won’t work as well.
Ok, thanks. Good to know.
No problem, you’re welcome.
Hi I can’t get the google map to enable on my contact page
I have used the qode options and still won’t show. My icons also disappeared.
Please submit a private ticket to our support team at https://qode.ticksy.com ,and include a link to your site and WP admin access credentials, so they can check this and help.
Touch scrolling stopped working on most browsers in the latest update. Works on Chrome but not FF, IE, & Edge. How do we overcome this?
Please submit a ticket to https://qode.ticksy.com with a link to your site and our support team will have a look at this and help.
Hi there! after updating Visual Composer plugin, the site has problems with full width row. I’ve asked to WPBakery Support what’s the matter and they told me:
“The issue is because there is a Visual Composer related code present in your theme added by the theme author. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.
What can I do?
Thanks in advance
Make sure first please that you’re using latest Elision theme version 3.2, and latest version of Visual Composer 4.12
No problems with row elements there, as we just checked it.
You need to create a page that uses Full Width page template http://screencast.com/t/S0pTFRSBSRo2 , and for every row you want to be full width, in row settings, set type to be full width http://screencast.com/t/mO5taUxmtB
If the problem is still on, submit a private ticket to https://qode.ticksy.com , and include a link to your site and WP admin credentials, and our support team will inspect this.
Hi, I was wondering how to fix, text or animated charts that don’t load on a page. I have to refresh a few times to see it. It’s sometimes is even on your demo content. How do i fix this, it’s very annoying.
Please submit a ticket to https://qode.ticksy.com , and include a link to your site, and our team will check this and help you.
Also I’m working off of your templates and created a simple accordion tab section and it doesn’t show up at all on the page. Why is this? I”m sure it’s a simple fix, but i don’t understand why this is happening. I can’t finish my website with this error. Please help me!
Hello, I sent you an ticket request last night & another one right now. I can’t even add any text, it shows up blank on the page. Please advise. Thanks
Sorry, i can add text, but can’t add accordians, when I add accordians or tabs, and then add another element, nothing shows up, but when delete the accordians and add text it works —- You can erase my last comment (was trying to erase myself)
Tell us the ticket ID please?
We just got an empty message, paste the full url please
Ticket has been processed.
Thank you very much for your help, quick support and an excellent theme! Highly Recommend this theme
Thanks a lot, glad to hear that!
Hello, I bought this theme more than one year. Now, I can´t edit nothing page because when I click, I am redirect to page to buy the visual composer license. When I access the file in the zip about this license, the number is in blank. How I can proceed do edit my pages again?
No need to buy a licence for VC. We bought an extended licence for Visual Composer and Layer Slider, we can’t give you purchase code of these plugins because of policy and terms of Theme Forest. We included these plugins into our theme, and You will get the latest version of the plugins within theme updates, nothing to worry.
Latest Elision theme update 3.2 , includes latest version of Visual Composer 4.12
So, update your theme first to the latest version: https://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/18882
After it – you can update Visual Composer plugin https://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/23176
clear cache after updating, and everything should work fine again. If the problem is still on, submit a private ticket to https://qode.ticksy.com , and include a link to your site and WP admin credentials, and our support team will inspect this.
Thanks again! great and fast support as always! Great looking theme and very nice people:-)
Thanks a lot for this nice message , we really appreciate it!
Have a successful week.
I’m trying to change the logo but every time I select the image from the image library it doesn’t update the logo field, it just stays blank?
When you are choosing to add some image from media library, for your logo for example, first you need to click File URL button, so the url for that chosen image is rendered, and then click insert into post button http://screencast.com/t/6n2wUHDiQEDs that should work fine.
The map is not working now, i’ve the JS error : MissingKeyMapError
Do you have any issue for this ?
That error seems to be caused by some recent changes in google map API. Here is what you can try.
1. You need to create your own API key as described here: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html
2. Then you need to navigate to wp-content/themes/elision/functions.php file and there add your API key at the end of the code that is calling the google map API: http://screencast.com/t/7HCF67TKN
So, the attached part basically looks like this after you implement it:
Hope that helps.
Hi, Ok it’s good, thanks !
Any way to disable ‘follow’ animation on portfolio pages? Both featured image and text ‘follow’ as user scrolls which client finds distracting: http://dmp.lightningbasehosted.com/work/labor-of-love/
Try adding this css code in Qode Options -> General -> Custom CSS field:
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