Discussion on Elision - Retina Multi-Purpose WordPress Theme

QODE

QODE supports this item

Supported

2468 comments found.

Hi! I have Elision 3.6 and I just noticed that I do not receive any messages from the contact page? (since 3.4) It is a functional email that is in the qode-options / contact page and yet nothing? I do not know what to look at as an option to fix everything? thank you.

Hello,

Please make sure that in both mail from and mail to fields, you have valid email address https://www.screencast.com/t/SZQwsiXFItj and test Contact Form again.

Qode

OMG Tks! :) I wrote the name of the company and not an email in the FROM field! lol tks!

You’re welcome :)

++ I CAN’T BELIEVE YOU STILL NEVER FIXED THE SPACING IN BETWEEN A PARAGRAPH. It’s the most utilized thing on any website. You just need to hit enter and there should be space. But the text is all crammed together, why is this so crap in your theme? I added this p { margin-bottom: 10px; }. also i added the spacing for top bottom margin. Why isn’t more people complaining about this and how many times do you need to address this with each customer. This is mind boggling. The simplest thing on any theme, you just hit enter on a paragraph and space is added, BUT on your stupid theme it doesn’t work. This is beyond annoying.

Hello,

Option is working and if there is some issue on your end, then please submit a ticket to our support at https://qode.ticksy.com and they will check this on your end. Also, please be polite since I will have to flag your comments otherwise.

Qode

i couldn’t care less if you flagged it, the paragraph spacing doesn’t freaking work at all, it worked once then i went to copy and paste a new couple of paragraphs and they are all crammed together, that’s why i abandoning this theme before, i wasted hours and hours on this and your support kept coming up with lame excuses on your country had holidays and such, i have all the emails. How could such a easy thing not work on your website, it’s the most basic thing – a space after a paragraph. the screen shots you gave to me , i tried and it doesn’t work, i can send the support my screen shots and login access. How could you have not fixed this issue – it’s a nice theme overall but the spacing is out of whack and i’m not sure how come you never fixed it. I would like an explanation, this is totally frustrating

Hi again,

I understand that it sin’t working on your end for some reason, and if you are still using Elision theme then please contact support and provide WordPress admin access in your ticket as I suggested earlier.

Qode

WP Bakery Visual Composer is not working after the upgrade to 4.9. It won’ save changes. I need urgent help

Thanks​

I was never able to use this theme due to errors now I want to give it another go and it is the same. I can’t contact you in Support because the support expired. I paid for this theme and it has never been working. Please get back to me asap, thanks

Hello,

Contact our support over email then at support[@]qodeinteractive.com and they will provide you with latest Visual Composer.

Qode

Hi, Thank you for your update, but it took so long for the next day to update Wordpress and … Woocommerce 3.2.4 Thank you for your update, but it took so long for the next day to update Wordpress and … Woocommerce Can we update or wait several months! Many thanks

Hi,

It is minor release, You can update the plugin and functionality will work just fine.

Qode

khyriana

khyriana Purchased

OK, many thanks

QODE

QODE Author

You’re welcome.

Ultrahip

Ultrahip Purchased

Hi there, I just bought your theme. When I tried to change the logo, I selected the logo file but it doesn’t update on your panel. I have delete and reinstall the theme but still doesn’t work. Please help.

Thanks.

QODE

QODE Author

Hi there,

When setting image, you have to add some text for the title, and then please first click on File URL button, in order to populate Link URL field, and then click on Insert into Post https://www.screencast.com/t/rrAFsSGgybs . If you continue to have problems please contact theme support by submitting a ticket at https://qode.ticksy.com and provide WordPress admin access in your ticket.

Qode

Hi, Just want to know when will the next update. I accidentally update the WP to 4.9 and every time I do anything it keeps jumping to the end of the page.

Many thanks

QODE

QODE Author

Hello,

This is due to Visual Composer incompatibility with latest WordPress. We are working on theme update, put to resolve this immediately just contact our support and they will provide you with latest VC version.

Qode

Mowlson

Mowlson Purchased

Hi :) Is there a way to have four-columns-grid for Blog page ?

With Css or style.php or function.php?

QODE

QODE Author

Hi there,

Blog masonry will template will display 3 columns by default. Unfortunately there is no option for changing this, and in order to achieve this you need to modify blog masonry function inside theme folder / js / default.js file and then to minify it as default.min.js . Another solution is to use Blog large image template and to modify it with some custom css code. If you need assistance with this please contact our support at https://qode.ticksy.com

Qode

I’ve just made the latest update to my site but now all the vimeo videos on the blog page are just white/blank/not there – they appear when I click into individual blog posts but not on the main blog page. Can you let me know how to fix this issue please? It worked perfectly before the 3.8 update. Thanks

QODE

QODE Author

Hello,

Please contact our support over Ticksy or email office[@]qodeinteractive.com so they can check this on your end, and also provide WordPress admin access.

Thanks, Qode

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