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Discussion on Elision - Retina Multi-Purpose WordPress Theme

Discussion on Elision - Retina Multi-Purpose WordPress Theme

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2652 comments found.

Filita

Filita Purchased

At Google map address and address 2 i add two location addresses but they don’t display on map and show default initial location . ( Google Maps API key created and added at global options)

Hi there,

Please provide your website url here so we can investigate.



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Hi there,

Once we check, you do have a console log error that indicates that the API key is not authorized for this website, so please read mroe about it here

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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I purchased “Elision” theme through Themeforest.com yesterday. After I installed in Wordpress with all the plugins activated, it still doesn’t look like in the demo theme as advertised at all. I deleted and reinstalled both Elision and Elision Child, the results are still the same. There are only basic 5 features for me to change things. I don’t have theme options to change background color, change pictures, edit menu bar, social media icons, etc. What should I do to get these features? I want my website look like the demo theme with my pictures and content on. Right now, I restored my website and everything to the very beginning of creating a website. Please help me.

Thank you.

Hi there,

You can see here how to import the demo content: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older- If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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Hey Elision still has not provided the patched version 6.4.1 of WPBakery page builder (https://www.wordfence.com/blog/2020/10/vulnerability-exposes-over-4-million-sites-using-wpbakery/). Please update asap! Thx

Hi there,

Thanks for writing in! If you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.



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Currently, we’ve uploaded the contents on the website, but don’t know how we could use Visual Composer to organize the photos and WPML to do the translation. It shows we can add new materials under Visual Composer windows, but how we could use it to organise the contents we already uploaded using the template Elision that we bought? Could you please send us a step-by-step instruction for these two functions?Many thanks!

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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Thank you for your reply, but i can’t open the help center page for some reason. Could you please help to forward my question to them with the url link? http://www.liuyuanzheng.net/ We need to solve this issue quite urgently, please reply as early as you can. thanks!

Hi again,

Alright, please send us a mail and include your purchase code and one of our agents will assist you.



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There hasn’t been an update in a while, is it ok to update to WordPress 5.7.x and Woocommerce 5.2.2? Can you also please confirm if its ok to use PHP 7.4? thanks!

Hi there,

Our theme is compatible with the latest version of WordPress. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-Them

Regarding WooCommerce, the last version tested with our theme is 4.4.0. You can try using a newer version to see if everything works fine, but if it doesn’t, we suggest to keep using version 4.4.0 until we release an update.

We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.



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Thanks for the reply, wordpress only gives me the option to update to the latest version of woocommerce, is there an easy way to upgrade to version 4.4.0 instead of the latest version?

Can you also please confirm if the theme is compatible with PHP 7.4?

Hi again,

Our theme is compatible with php 7.4.

You can find older WooCommerce versions on this link.



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Hello, could you please send us instruction on the installation of WPML? we assume it’s included in the theme and doesn’t need extra cost. In terms of Visual Composer, we can only add new materials under Visual Composer windows.How could we organize the contents already been uploaded?Many thanks!

Hi there,

Thank you for reaching us!

Maybe you can find this article helpful here Also if you need any further assistance and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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Hi, I just updated your theme, and … I have an error on the blog : Error 503 Backend fetch failed

Thank you for your help

Hi there,

Please send us a mail and include your purchase code and one of our agents will investigate.



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eskoura

eskoura Purchased

Hello,

This theme is amazing! Is it possible to set the Qode Slider width? Sliders are currently set to full width by default.

Thank you!

Hi there,

The Qode Slider is developed to be in full width – with a ‘Hero’ role. It will always adapt to the width of the site. What this means is that if you are using a boxed layout, the Qode Slider will be in grid, otherwise it’ll be 100% of the browser width.

You can read more about it here.

We hope this helped.



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eskoura

eskoura Purchased

Thank you very much!

Hi there,

Glad we could help!



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Will the theme support the 5.8 WP update soon?

Hi there,

We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.



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WPBakery is not working, I updated the theme and now I only see the code, I cant move anything. Please Help

Hi there,

Please send us a mail and include your purchase code and one of our agents will take a look.



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Hello, I bought a licence in 2020 : if I want to update my theme Elision and the layer slider, do I just download with the link suggested in https://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990 for my licence, and install it again (with elision up to date and layer slider up to date) or must I buy licence once again (it’s for the same website) ? Thank you for your answer.

Hi there,

You don’t need to buy it again. Just download the theme again (it is now the latest version) and install it on your WordPress. See this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002326058-How-To-Update-A-WordPress-Theme-And-Plugins



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OK Thank you very much for your answer and have a good week-end :-)

You’re welcome :)



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rastle

rastle Purchased

Hi there, can you please tell me how I can add text to a Portfolio List Item?

I would like it to display as the image, title, category and then below that a short description.

Is that possible? (I see there is an excerpt field, could that be displayed?)

Cheers

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