As i see VISUAL COMPOSER is working with WP3.9 since today. Can you just tell me which Version is included in the elision theme. Is it the new 4.1.2? If it is an older one. Can i update the version by installing the plugin?
Thanks for your answer.
We need to update VC as we have custom work there. We will post update later today.
this is great. Wait for it. But when it is updated is it the 4.1.2 Version? Thanks.
Yes, it is
Thanks in advanced!
Just assigned your ticket to support staff.
Thank you very much!
They answered me and works fine now!
You are welcome
Congratulations very good job, I have two questions I install works fine but very slow I’ve proven me on 2 different servers can work together. The other question this topic is not a guide to tell the location in-home services.
Can you please post both questions to http://qode.ticksy.com/ and include link to your web site, so our support can help you
Ticket: #202086, it may take time to respond.
Thanks. Our support will take a look
thank you very much, I’ll be careful is very important.
They have lot of tickets, so they will reply to yours as soon they handle previous tickets
You could give me an approximate time than it can take in the compatibility problem with the wordpress version 3.9 “in days”
We just released new version of the theme. You should download it and follow instructions here; http://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/20242
We just released 2.2 version of the theme. It has updated version of Visual Composer (4.1.2) with our custom work and WP 3.9 bugs fixed
Please read important notes here for upgrade to this version: http://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/20242
Just update that support WP3.9 but all the Visual Composer shortcodes are being ignored while displaying content on the page.
The pages only show the shortcodes.
Any idea how to fix it?
Did you install Visual Composer as plugin? We explained steps here: http://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/20242
sorry. just noticed the plug in was not installed.
again, please read this for upgrade instructions: http://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/20242
Visual Composer is now plugin, you need to install it
Huge problem, i just updated the website with the new version.
I installed the plugin, but it broke my website!
All content is there, but it doesn’t show the visual composer on portfolio pages?!
How can i fix this?
Did you activate the Visual Composer plugin?
Hi, yes i did. But now i replace the whole folder by ftp from a back up. So will use this one for the moment. Until i will read the ‘new’ way, so it won’t brake anymore.
Thanks for the update. Let us know if you need help with upgrade.
hello, i just saw there is a new update. So i will need some support considering i have WPML and last time it completely broke the website. Should i open a ticket?
Sure. Open the ticket and our support will help you
Hi there! This theme is very modern and beautiful.
But i need Arabic support. When you add this feature to theme?
thanks a lot
Thanks a lot
We have lot of other priorities right now, so I can’t promise if and when we can add this, sorry for that.
how can i get the Visual Composer License Key to activate the license?
There is no need for license key in order to use Visual Composer. We are not allowed to share the key. You just need to install and activate plugin.
I have made all the changes exactly as you described.
And my home page, which I modeled off of your Dark Template is now rendering improperly.
I have submitted a ticket. But just an FYI…although the page looks perfect on your “live preview”, none of the imported pages are rendering properly. They do not match your preview at all.
It’s 9pm here, so our support will be able to address tickets tomorrow.
Received a response from Support. But still need a solution. Suggested I follow your install directions. I did that…that’s why I submitted a ticket. Help!
They will reply to your ticket. What’s your ticket ID?
They did replay telling me to install and activate the VC plugin from the dashboard. I have already done this
ticket number 202352
Thanks. Just assigned it to our support
Support fixed my issue. Great service as always!! Thanks QCODE!
I’m trying to duplicate the light footer settings from the theme options presented on the demo site. I know I need to update the colors in the qode option panel.
Can you supply the colors used for:
Footer top colors: title color, text color, link color, background color
Footer bottom colors: text color, background color
Also, how do I modify the rules and box colors behind the recent blog posts?
Please submit those requests to http://qode.ticksy.com/ and our support will help you.
Can I insert 2 portfolio pages with different items ?
Yes, you can by splitting them by category and listing portfolios of each category on different page.
For some reason when I write posts for my blog page you can see shortcodes show up. Any ideas why this would be happening?
the page is http://thechasedesign.com/the-news
Thanks for all your help!
Please use excerpt field in the blog post for short description used for blog list.
do shortcodes work in the excerpt field?
And I’m talking about blog posts not portfolio posts. There aren’t excerpt fields with blog posts only on portfolio ones.
You need to go to Screen Options and enabled them from there.
Yes, do shorcodes is not allowed in the themes by theme’s submission rules.
After you install the latest version of the theme in the site interface, as well as pages in the admin panel error has occurred.
Click on the links below error,
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look.
I sent the relevant tickets, thank you in advance for your help.
Thanks Our support will handle your tickets.
Hi there. Good job, but I have a little problem with the width of the columns.
1. Look at the picture: https://dl.dropboxusercontent.com/u/17947759/Zrzut%20ekranu%202014-04-24%20o%2014.45.45.png
2. If I have 4 columns and I set the native resolution 640px browser, in your theme still they are 4 columns, but on my side jumps 1 columns. – As in the picture
3. Video background does not work on iPad
Please submit all problems to http://qode.ticksy.com/ and include WP admin access so our support can take a look.
For the slide, i’m used LayerSlider but i don’t know how change the color of the background in the menu, choice between dark and light, for each slide…
Can you help me please?
Only our slider supports dark/light color scheme, that’s why we are building it, to fit better with our themes.
I installed the new version…
But the visual composer still doesn’t appear…
I don’t know what to do…
Did you activate plugins? Please check under Plugins tab.
The last Elision version (2.2) support the latest version of WooCommerce (2.1.7)?
Yes, it supports it
I think there is still a bug with the new update. Whenever I try to insert a Qode shortcode inside a VC text block element (such as a button), the popup window displays behind the VC window, meaning I can’t input any of the settings.
We fixed this yesterday. We will post update later today
since update theme and visual composer, shortcode parallax section does not work :
vc_parallax][vc_parallax_section title=”Section 1” background_image=”7362” height=”483” position=”center”
see here in bottom page here
can u help me please ?
Please submit ticket to http://qode.ticksy.com/ and include WP admin access.
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