My customer has a few websites, I installed the template on one of them, can we use the template for other domains belonging to my customer with the purchase?
What if we want to make a multi-site installation?
As far as I understand ThemeForest’s terms & conditions, one license is for one web site. You can read it here: http://themeforest.net/licenses/regular
OK, thanks a lot, we will purchase additional licenses
this is the page set as posts page in reading settings
template=blog large image
Doesn’t show the title of the page totle is blog(), instead it just shows on the title area the title of the first blog entry
If I don’t select it as a posts page it behaves normel, it shows the page title in the title area
This is normal behavior. Is there any specific reason why you need to choose it in the settings? You can use it as normal page and set it to use one of the blog templates.
I want the blog page to show the title of the page itself, n ot the title of the top blog
If you want that, then you shouldn’t select it under Settings > Reading > Post Page. Leave that field empty.
When I go to a page on the my website it just shows a smiley face in the top left corner. When I refresh it then it’ll load the page. How do I fix this?
Can you try to disable JetPack and check if it helps. There might be problem with memory settings of the server and JetPack.
You are welcome
I seem to be having issues install the content/settings/widgets for any of your demo theme styles. It can install settings etc, but when “All” is selected the progress bar doesn’t change from 0%, and nothing changes in terms if files being updated and/or content/settings changes.
I am using it on my localhost with no restriction on access to the internet.
Any clear instructions on how to install the demos? They look great and it would aide my understanding of how the theme works!
As we can’t access your web site, can you please provide content of error log file to ticket here http://qode.ticksy.com/ so we can debug the problem?
Hi, i upgraded from 2.0 to 2.2.1 version and everything is broken
You can see here: http://mjhperformance.com/empresa/
How to fix that, please???
Did you follow instructions here: http://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/20242
PERFECT!!!! thanks a lot for your quick response
I’ve got a question about layer slider: I’m using your Qode Slider with just one background image and the sliding text above, so I need to jide the arrows on layer’s both sides.
I’ve searched in the comments and in response to the same question from “jemacba” you answered him to open a ticket to get the code lines to add to the custom css.
I’d be grateful if you can help me fix this.
No problem. Our support will provide custom CSS. Just submit ticket to http://qode.ticksy.com/
Is it possible to remove the hover background on the menu’s light and dark and instead just underline text when I hover over the menu link.
How do I go about this?
This can be done with custom CSS You can submit ticket to http://qode.ticksy.com/ and include WP admin access so we can help you
For some unknown reason your theme has decided to cause issues with the logo. I had everything working fine with the header logo being one size and the sticky header logo being another size. I went to load the site today and now the header is showing the header logo but at the sticky header logo dimensions. Also, when I go to drag the regular header logo to the desktop it pulls the sticky header logo rather than the regular header logo? this makes absolutely no sense. Please see http://attwell.prodigalmedia.com/
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look at your setup and help you.
LOVE THIS THEME!
1. Is it possible to reorder the portfolio categories, or is alpha-order the only option?
Thanks a lot
Currently, Alpha-order is only available option, sorry for that.
Thanks for the quick reply!
Next question: is there a way to reorder portfolio items, or is the only option to change publish dates?
Yes, if you edit portfolio list shortcode you will find Order By field there, so you can order by order field, title or date.
Hi I have installed this theme and imported the demo content using the “Dark Template” as the home page. The parallax image in the slider area (glass of milk) does not zoom out like the demo however that option in the visual builder is selected. I have looked at this in Chrome, Safari and FF. Please advise
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can review the problem and help you
Please reply on my ticket http://qode.ticksy.com/ticket/232181.
Thanks. Just assigned it to support team.
Rad theme, although one major flaw.. your custom use of visual composer doesn’t allow you to use it to its full potential.
Blocking developers from adding accordion boxes or faq sections with in a tab element… this is disappointing to find out after purchasing and having done this before through visual composer on other themes with no issues.
Would there be any chance that this theme will be developed further with Visual composer to make it possibly the most awesome theme yet?
We didn’t block that, it’s limitation of Visual Composer. Our custom version doesn’t block anything, it just adds custom Parallax shortcode to normal version of VC.
Is there anyway to get around this then? As I’ve purchased the full version of VC and I am able to do this on other themes… also the frontend editor doesnt seem to appear after installing the full version of VC..
Thanks in advance for your help
I am not sure if VC recently fixed it, so please submit ticket to http://qode.ticksy.com/ and include WP admin access so one of our developers can review the problem.
Alternative way is to create a row, add an accordion, then cut and paste the short code into the section you want it to appear via classic mode-text… seems to work and it can then be edited in VC.
But I dont see why VC cant just add an accordion within a tab with in this theme, as can be done with other themes…
Again, would be best to move this issue to ticket, so we can work on it.
How can I change the text-columns from 4 in a row to 5 in a row? Is that possible?
Unfortunately, there is no option for 5 columns, that’s limitation of Visual Composer, as we use it for rows and columns.
Another question Is it possible to create a button with a link to a certain spot on the same page.
It will require custom JS coding, so you can fire JS function on button click You can submit ticket to http://qode.ticksy.com/ and ask for instructions there
Hi, I bought the theme and I am building my company’s website and I am encountering a problem, when I post my video productions on vimeo or youtube when I hit the play the video doesn’t match the frame and it looks pretty bad since the video is my service…what do I have to do so the video match the frame
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can review the problem
I did =) when you can take a look please…thank you
Please give me ticket ID and I will make sure it’s answered in the AM (as it’s 10pm here.)
Ticket: #240911 thank you so much
You are welcome ticket ID noted and will be assigned in the AM
Hi – please could someone have a look at ticket 237116?
I’m really struggling with adding video embed. Many thanks!
Thanks. Just assigned it to support team. It’s 10 pm here, so they will be able to take a look tomorrow.
ok many thanks!
Good morning, thank you for very good work, this template is very good has been very helpful, I come to you to ask how to change the name of the menu in the wp-admin “portfolio”. changes from the menu.php wp-admin / but can not find where to change the name for this menu.
Thank you very much
Please submit ticket to http://qode.ticksy.com/ so one of our developers can point you in the right direction
The Envato throws you’ve Entered Purchase Code is not valid, as I see this info where I see my bill and Invoice No. 888XXXX appears.
You should go to your Downloads page at ThemeForest and download license file from there. You will find purchase code inside
thanks, Ticket: #241513
Please provide me the setting to change the social media URL.
My ticket no is http://qode.ticksy.com/ticket/232181
Thanks. Just assigned your ticket to support team.
Already replied that your ticket is assigned.
Sure. Just assigned it to support team.
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