25 comments found.
Hello, I would like to see how to manage/control contents and features of the website. Can I login to the backend of the demo before purchasing?
Thanks for the message! Please find the attached URLs for the demo logins
Login URL: https://themes.envytheme.com/ellen/dashboard/
Demo Access: https://themes.envytheme.com/ellen/demo-accounts/
Best Regards
Thanks, how can I access to the backend of Wordpress to manage the site?
Thanks! To keep the demo looking genuine, admin access is not available to everyone.
Please take a look at the dashboard screenshot to get an idea.
Here is the screenshot https://prnt.sc/qt7gKVw2iOWc
Best
Hi. This theme have Tutor LMS free or Pro?
Thanks for the message! The item is built with Tutor LMS free version.
Best Regards
Too bad. For this price it should have the pro version
You have a slow site loading speed for mobile devices – 25, for desktop – 60 on PageSpeed Insights. When do you intend to fix it?
Thanks for the message!
We will try to update this soon. For more info please consider checking this: https://docs.envytheme.com/docs/ecademy-theme-documentation/tips-guides-troubleshoots/speed-up-your-wordpress-website-with-ecademy/
Best Regards
i purchased this item, but didnt find ellen toolkit in my downloaded item. And in wordpress requirement pluggin, i cant install this plugin. Please help
Thanks for the message! Please ensure the parent theme is active when installing the plugins and importing the demo data.
Consider submitting a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
I updated theme to New version but when i activate Ellen Toolkit plugin ( white screen appears on website
Thanks for your message! Please consider sharing some details including a screenshot by submitting a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
My support is expired few days ago…
Prob: my site shows white screen after updating theme to latest version. and problem is in Ellen Toolkit plugin. Can u please or release update for plugin
Apologies! We are quite not sure what actually going to your environment as it’s working fine. Anyway, we have an with the theme and expecting to release within today.
Regards
Can you also support Learndash in this theme
Thanks for the message! Yes, LearnDash already integrated with the theme.
Regards
Okay thanks for your response, but I can’t find that anywhere if the Learndash is integrated
Apologies for the inconvenience! Please consider checking this link for LearnDash LMS theme https://themeforest.net/item/ecademy-education-lms-wordpress-theme/26701069
Best Regards
Hi.. pre sale question…
Are your theme support easy digital download (EDD) ?
Thanks
Hi there how Can i Edit the content on the right hand of the Course page like Total Enrolled. I cant see any impact when we turn Total Enrolled off in Tutor LMS settings off. See this:
https://www.awesomescreenshot.com/image/28259682?key=821003f91b45445c56d8d3af53df7a92Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
HI, ISSUES with activating the following plugins:
Ellen Toolkit Advanced Custom Fields Pro
Also, demo content not importing. and file for mannual import not found in product files. can you send a link to download demo file please
Thanks for the message! Please make sure the parent theme is active when installing the plugins and importing the demo data.
Submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Thanks, It Worked!
Thank you.
Delay in replying Kind of weird aid. They fix one problem and cause another. You have time to respond to the obstruction and take care of the customer’s efforts to buy. And you don’t have time to take care of someone who gave you his trust and bought you.
Thanks! Please reply to your ticket it might help you to resolve this.
Best
I’ve been trying to get help for over 4 days, support is bad
he does not respond to your messages, bad expense
Apologize! Can I have your support ticket number? Thanks
TT475DS4
you have time to answer comments but no time to answer support
TT475DS4
Thanks! We replied to your ticket. Please consider responding there.
Best
How to Edit Footer Copyright Text??
Thanks for the message! Please follow the attached screenshot it might help you to resolve this.
Here is the screenshot https://prnt.sc/_rpMcvtuwV-d
Submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi Pre-sales question!
- Is it possible to add “Slider” on homepage?
- Is Gallery page available?
Or Can you convert this blog to gallery page? https://bit.ly/3qHTBNj
- Can I remove “Explore top courses” Pop ups?
Apologies for the delay! Please find the answers below-
- Is it possible to add “Slider” on homepage?
Ans. Not available at this moment but we will try to cover this in our upcoming updates.
- Is Gallery page available? Or Can you convert this blog to gallery page? https://bit.ly/3qHTBNj
Ans. Not available but it’s possible to make using Elementor ready widget.
- Can I remove “Explore top courses” Pop ups?
Ans. Yes, it’s possible.
Regards
Hi
the course page is not showing correctly design is distorted. It is showing error ‘Cannot read properties of null (reading ‘addEventListener’)’ . please check page https://monikachouhan.com/courses-3/
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Thanks for the message! Yes, it’s possible.
Regards
Will able to install slider homepage? Will I able to sell without registration from the customer? In your demo asking for register before buy? Mobile version menu area there is another part for registration will I able to remove it? Will I Able to change colour header footers or other area? Thanks
Thanks for the message! Please find the answers below-
Will able to install slider homepage?
Ans. Slider hero area not available at this moment but we will add this in our upcoming updates.
Will I able to sell without registration from the customer?
Ans. No
In your demo asking for register before buy?
Ans. Yes
Mobile version menu area there is another part for registration will I able to remove it?
Ans. Yes
Will I Able to change colour header footers or other area?
Ans. Yes
Regards
Hi, i already purchare and found out that the developer not providing any demo content, i having trouble uploading the theme because the team did not provide the XML file. I hope i can reach the team soon, or my be i should pay fo 50 dollars more for the intallation services instead of 17$ ?
Apologies! Please follow the item doc to make theme like our live demo with one click demo import options and other instructions.
Here is the doc link https://docs.envytheme.com/docs/ellen-theme-documentation/installation/
Submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hello again EnvyTheme Team my waiting for social login / register feature Thanks Regards
we kind of see columns of more compact classic lms themes in a very competitive space in lms themforest, which has become a trend for some reason these days.
Thanks for the message! We will try to add more features in upcoming updates.
Regards
Hello dear EnvyTheme Team it is included social login feature ? i want add social login ( facebook , twitter etc. ) how can i do ? Thanks Regards
Apologies! It’s not included yet but we will try to add this as early as possible.
Regards
Hello again dear EnvyTheme Team okay i will buy i wait new update for social login feature when will you publish update ? Thanks
Thanks! We will try to release the update on March 1st week.
Regards
Hello again dear EnvyTheme team when will you new update ? my waiting please Thanks