Non optimisé pour mobile, pas de solution pour gérer correctement le thème
Author response
Hi
First of all kindly share as to how did you reach the conclusion that the theme is not mobile ready. We think it is completely mobile optimized and that is why would request you to share your store link depicting the theme is not mobile optimized.
Second you say that there is no documentation to manage the theme. It is also a wrong claim because the theme includes documentation about how to setup the theme. Also there are YouTube tutorials about setting up every area of the theme. Unable to check them doesn't make a theme unmanageable.
Great design offering a lot of options to great an outstanding high level website. Beside this the support is amazing, if there is anything they will help you to make high class!
Author response
Thanks a lot. Your nice words means a lot.
Great theme. Generally very easy to use. Ran into a few minor issues, but customer support was always quick and issues get resolved in an extremely efficient manner. Would definitely recommend for a 1 product store.
didn't work well for inserting videos in production description, it can not fit responsively according to the different platform - mobile / desktop / tablet etc. Contacted the author regarding this issue, but it wasn't be helpful in fixing the bug.
Author response
First of all we didn't see any communication from you other than the query about the updated version as can be seen here, https://themeforest.net/author_dashboard?utf8=✓&filter=all&term=zhuce20082008 . Correct me if I'm wrong.
Second the video option works perfectly as can be seen here, https://elomus-theme.myshopify.com/products/acer-aspire-drone/?preview_theme_id=
Third the theme is completely responsive as can be seen on the demos. Incase it isn't the case for you then kindly share your store link and respective screenshots which shows that it isn't responsive.
I was looking for a single product store, and this theme has exceed my expectations. The customer support has also been fantastic and they haven been quick to respond and fix any request.
Author response
Thanks. Your kind words are hugely appreciated.
I was in need of a single product theme, and believe it or not, there aren't that many choices available. Luckily, Elomus is exactly what I needed and it works perfectly.
Author response
Thanks. Your kind words are highly appreciated.
I love the theme. Very clean design with many options for customization. Also great support. :)
10 STARS PLEASE!
I can't express enough how happy I am with my purchase!
I'm so happy with the Elomus template (it's simple & clean) and I may be even more happy with the customer support! The customer support is AMAZING! I never experienced better customer service than this (seriously), thank you Masstechnologist!! You guys are the best!
Author response
Thanks a lot. Your kind words are highly appreciated.
The Theme is excellent out of the box and makes it very easy to build a branded professional store. Anyone with coding experience can use it, and it looks great. Drag and drop. I especially like they give the optimal images. Something small but constructive when setting up the store. The support is also speedy to reply. 5 stars all round.
Great response time by the team and would for sure use them again for future products!
Nice theme, you can fast create a shop BUT please make a modal cart page on click add to cart. for one product store its very important to have thats why only 4 stars
I bought this theme wednesday and on monday custom modifications that I ask for are done at a good cost.
Thanks you for your professional job quick and well done.
Author response
Good to hear your kind words. Best of luck for you and your store.
It is a beautiful, useful and easy to use theme.
I had a little problem and the support fixed it immediately.
I highly recommend it.
So far loving this theme! Has exactly what I was looking for! Thanks!
Author response
Great to hear that it is working for you. Best of luck for your store.
I wish I could leave a 10-star review to these guys, they are helpful and always available to help you with your customizations request, available all the time, they have been so helpful to us and we love the design of this theme.
Thank you, guys.
Author response
Your kinds words are highly appreciated.
The theme is well built and I have always had a fast response to any issues I faced from the support team.
Author response
Thanks. Customers kind words are always encouraging.
Support very responsive ! And love so much the design quality of Elomus.
Thanks ^^
Author response
Great. Best of luck for your store.
Very helpful customer support! One amazing theme!
Author response
Thanks. Your kinds words are highly appreciated.
Tell us what you think!
We'd like to ask you a few questions to help improve ThemeForest.