Non optimisé pour mobile, pas de solution pour gérer correctement le thème
First of all kindly share as to how did you reach the conclusion that the theme is not mobile ready. We think it is completely mobile optimized and that is why would request you to share your store link depicting the theme is not mobile optimized.
Second you say that there is no documentation to manage the theme. It is also a wrong claim because the theme includes documentation about how to setup the theme. Also there are YouTube tutorials about setting up every area of the theme. Unable to check them doesn't make a theme unmanageable.
Great theme. Generally very easy to use. Ran into a few minor issues, but customer support was always quick and issues get resolved in an extremely efficient manner. Would definitely recommend for a 1 product store.
didn't work well for inserting videos in production description, it can not fit responsively according to the different platform - mobile / desktop / tablet etc. Contacted the author regarding this issue, but it wasn't be helpful in fixing the bug.
First of all we didn't see any communication from you other than the query about the updated version as can be seen here, https://themeforest.net/author_dashboard?utf8=✓&filter=all&term=zhuce20082008 . Correct me if I'm wrong.
Second the video option works perfectly as can be seen here, https://elomus-theme.myshopify.com/products/acer-aspire-drone/?preview_theme_id=
Third the theme is completely responsive as can be seen on the demos. Incase it isn't the case for you then kindly share your store link and respective screenshots which shows that it isn't responsive.
10 STARS PLEASE!
I can't express enough how happy I am with my purchase!
I'm so happy with the Elomus template (it's simple & clean) and I may be even more happy with the customer support! The customer support is AMAZING! I never experienced better customer service than this (seriously), thank you Masstechnologist!! You guys are the best!
Thanks a lot. Your kind words are highly appreciated.
The Theme is excellent out of the box and makes it very easy to build a branded professional store. Anyone with coding experience can use it, and it looks great. Drag and drop. I especially like they give the optimal images. Something small but constructive when setting up the store. The support is also speedy to reply. 5 stars all round.
I wish I could leave a 10-star review to these guys, they are helpful and always available to help you with your customizations request, available all the time, they have been so helpful to us and we love the design of this theme.