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Hello,
We will look on it and update you on your mail.
Thanks & Regards!
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Hi There,
I have just bought your theme “emallshop”. When I am trying to download it from my themeforest’s database, it is showing “Virus Detected (by Microsoft Security)”. Which is why I am unable to download “Installable WordPress file only” version. Why is it happening? what to do??
— Regards
Adding in the comment, it is showing Trojan:Script/wacatac.B!ml…...
Reply on mail.
I want to buy emallshop theme, but when I tried its functionalities like Price convertor, translator, and payment methods system in billing area. All three are not working. How will they work?
Hello,
Thanks for interest in our theme and reaching here.
For demo purpose we have disable the payment method. but you can enable it from back end and it’s working fine.
Regarding currency convertor and translation, It will working fine and It’s possible with third party plugin.
Still have any questions, Please contact us from item support tab https://themeforest.net/item/emallshop-responsive-multipurpose-woocommerce-theme/18513022/support . There our support team will assist you.
Thanks & Regards!
Is this Compatible with WCFM??
Hello,
No, It’s compatible with Dokan.
“Your theme (EmallShop Child Theme) contains outdated copies of some WooCommerce template files” – is there an update coming soon to correct this message?
Hello,
It’s a WooCommerce template notice. At this moment one template is affected with our theme and it’s not causes any issue. So you can ignore this notice. We will fix this template in our next update.
Thanks & Regards!
Thank you for clarifying this. Many thanks for your reply.
Welcome!!
Hi, I can’t make my choice between your three great themes could you please advise me which one is better for a general shop and why I need to take A and not B or see. I want to buy one of them
Hello,
Thanks for interest in our theme and reaching here.
All theme are great and support Woo-commerce. Each theme have different design and Feature.Like Emallshop, Bigbazaar and Kapee build with WPBakery Page builder and PressMart theme build with Elementor Page builder . Please look preview and see which is best for your needs.
Still have any query, Please contact us from item support tab https://themeforest.net/item/emallshop-responsive-multipurpose-woocommerce-theme/18513022/support . There our support team will assist you.
Thanks & Regards!
hi, can I buy Pressmart and if I do not like it I top up the price and get Bigbazaar ?
Reply on mail.
Hello,
Demo data not importing. How to fix that.
Thank you
Hello,
Please raise support request from item support tab https://themeforest.net/item/emallshop-responsive-multipurpose-woocommerce-theme/18513022/support . There our support team will assist you.
Thanks & Regards
Hi Author, I want vertical menu ( Product Categories) to open only when user clicks it. Currently it remain open by default on the home page. I understand that my support has expired however I have dropped a note through ‘Contact Author’ button. A help will be much appreciated. Best Regards, Abhishek
Reply on mail.
Thanks for your prompt reply, the solution worked smoothly. I highly recommend your team.
Welcome!!!
I want to buy one more license of the theme, do you offer any discount on the second purchase?
Sorry, We already sale our theme in discount price $39, So we can’t give more discount.
Hi Again,
Footer NavBar icon titles has a letter limitations of 7 per icon, I would like to increase it to 8?
Reply on mail.
You say in the email that you don’t understand the issue.
Hi,
How to update the plugins?
Hello,
Do you have support ticket system? I cannot send screenshots by email
demo not working
Hello,
Thanks for notify. Please check again. Now it’s working.
Can I search for a specific store on the maps here?
Hello,
Thanks for reaching here. At this moment that type of feature no available. It will be possible with custom code or third party plugin.
Thanks & Regards!
Hi – I have an issue. The mobile version of my homepage is not the same with the desktop? I only see the banner for mobile view. How to set up?
Thanks
Reply on mail.
How can we change Sticky Header selected menu item text color ?
Reply on mail.
Kindly please teach me how to create text, text background (opacity) over the image? It using element Single Image. But how about the text and background? Thank you in advance. https://prnt.sc/wG85LRV6BEXT
Hello,
It’s a banner image.
Have any more query then please raise support request from item support tab https://themeforest.net/item/emallshop-responsive-multipurpose-woocommerce-theme/18513022/support . There our support team will assist you.
Thanks & Regards!
This theme is superb!
Thank you.
Theme working with Elementor builder ?
No. This theme compatible with WPBakery Page Builder plugin.
Hello support, please I want know if I can hide this sale countdown see screenshot https://prnt.sc/26mp0xu Thank you
Hello,
Please raise support request from item support tab https://themeforest.net/item/emallshop-responsive-multipurpose-woocommerce-theme/18513022/support . There our support team will assist you.
Thanks & Regards
no update poor features
Hello,
Theme have lots of E-commerce feature and We update theme regularly. Also we have plan to add some more feature in out future update.
Have any more questions then please contact us from our item support tab https://themeforest.net/item/emallshop-responsive-multipurpose-woocommerce-theme/18513022/support , There our support team will assist you.
Thanks & Regards!
