by cores3 7 days ago
36 Reviews
Not well documented
no color customizable
You have to wrap yourself around to adjust something
Author response
Hi dear,
Color Scheme options available in our theme. Secondly, If you face issue using this theme then either contact with support team they guide you properly or other way is send us refund request so we approve your request.
Here you rate item without contacting with support team if our support team refused to help or mentioned fields not available then we are responsible but if fields available then kindly review your rating.
Regards
For flexibility and customizability
Good support !!!
Lots of bugs, I had to renew support in order to help me, and they answered very late to fix my issue while I have a live site. I won't prefer this theme again.
Author response
Hi dear,
Sorry for facing issue, We move our site to new server that's why forum not work at that time now forum works again.
We request you kindly again submit a ticket or send us issues on below email id, our support team fix those issues at first priority.
Forum Link: https://expert-themes.com/support
Email id: support@expert-themes.com
Regards
Theme Options's TOO BAD.
Not default config for single post.
I have to chage style againe when I publish a new post.
Documents is sketchy.
Author response
Hi dear,
If you don't like our theme and face too much issues then why not you send us a refund request? We approve your request so you receive your payment why you waste your money.
We checkout our mail box and does not found any mail from your side.if you face issues then simple way is send us those issues on below email id, our support team fix those issues in your site. Without contacting to support team you rate one star I think it's un fair because too many other users rate it 5 stars.You can also checkout it's sale more then 530+ users use this theme and none of them face any issue.
support@expert-themes.com
Regards
Excellent customer support!
Author response
Thanks a lot sir for your feedback, it is much appreciated by our team!
Best and good support team to solve your issues
Author response
Thank you for your feedback! We are glad to hear that you are happy with the theme and assistance provided, and will keep it up!
Best regards.
5 STARS for Support, Theme Quality, Design, Flexibility and more...
Great theme and my client just loved it. also would like to shout a big thank to the support team for answering all my emails and provide excellent help.
Author response
Thanks a lot sir for your feedback, it is much appreciated by our team!
good design, but it's so annoying that the demo is fixed for all bugs, but the one you download, whey are you not fixing the product you are selling.
I need to fix the css in a child theme.
I have never downloaded bugfree themes, I buy these themes to save time,
I love this theme!
Author response
Hello Dear Reviewer,
Thanks a lot for your feedback, it is much appreciated by our team! We aim to provide truly unique products, and we are glad that we were able to exceed your expectations.
Best regards.
Amazing
Author response
Hello Dear Reviewer,
Thanks a lot for your feedback, it is much appreciated by our team! We aim to provide truly unique products, and we are glad that we were able to exceed your expectations.
Best regards.
by d3v00 3 years ago
Does not work, had a hard time importing the theme, and then when I tried to customize the header, they have several header options does not work, when i hit update on home page it takes me to some random page :S
Author response
Hi dear,
When you reply then we guide you how theme works, We send you mails but no reply. Please reply our mails.
For header, Please edit page on which you want to change header style after title and content section you found a dropdown with name (header style) here you found six different header choose any of them.If any of them not work then tell us we responsible.
Users want different header styles on different home pages which is not possible if we add this in theme options.
We are here to help you but first reply our mails.Before this you say demo not imported now you comes options not works if any of the option not works we are responsible but without contacting us you share wrong info about theme.
If you face difficulty using theme then you can send us refund request by clicking below link
https://themeforest.net/refund_requests/new
Please create a ticket on our forum or send us email us on below email id, Our support team guide you properly. If you don't receive reply from our side or we are unable to solve your issues then it's your right you can rate us but without contacting i think it's not good.If any of the option not work then why too many users rate it 5 star. We convince you and show you all options are working when you contact us.Waiting for you reply
Forum Link: https://expert-themes.com/support
Email ID: support@expert-themes.com
Regards
Good customer Support and nice templates
Author response
Thanks a lot sir for your feedback, it is much appreciated by our team!
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