Discussion on eMarket - Responsive & Multipurpose Sectioned Drag & Drop Bootstrap 4 Shopify Theme

Discussion on eMarket - Responsive & Multipurpose Sectioned Drag & Drop Bootstrap 4 Shopify Theme

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51 comments found.

am i able to migate my opencart emarket to shopify emarket?

Dear sir,

We are so sorry that it is hard to migrate Opencart to Shopify now; nevertheless, you can discover a tool to assist you.

Thanks & regards,

Is there any mobile layout (Look like App) is included with this Shopify theme??

Dear Sir,

Thank you for contacting us!

We’re sorry that our Shopify themes don’t include the mobile layout. they support the responsive mode only.

Thanks!

Hi Magentech, how are you doing? I had a great support until now, now i have 2 ticket stuck without classification. How i am supposed to contact you for this kind of situation? should i open another ticket regarding these 2 tickets?

Are you on vacation or bank holidays since 11.06.2020? if you are, please forgive me.

We are on black friday and my store is closed…this is not nice.

Dear Sir,

Please follow your tickets, our team has replied to all of it.

Thanks!

Thanks for Reply Sir.

You’re Welcome!

Love the theme but I need a help on a few adjustments.

Dear Sir,

Please follow your ticket, our team still helping you.

Thanks!

Hi,

Would this theme be good for a mini-mart/supermarket/grocery store? If so which other add ons would you recommend to achieve this with your theme/template?

Thanks

Dear imiweb,

Our theme is for multi purposes, you can use it for mini-mart/supermarket/grocery store. About addons, you should read our product description again.

Thanks

hello I ordered your eMarket theme for shopify I have 6 months support. I want to aks you if this theme suppprt the Greek languages and if exist the possibility to issue invoices. Best regards Jannis Chtouris

Hello, please we discovered that after a while this theme starts giving some issues especially the slow and sluggish loading time and the product image arrangement display. Most product images on our website www.basmall.com.ng are wrongly displaying at the right side of computer leaving the original space at the left side blank. Click here to see sample https://www.basmall.com.ng/products/gm550-digital-infrared-thermometer-pyrometer-aquarium-laser-thermometer-outdoor-thermometer-sky-blue AND here for the correct display of product images https://www.basmall.com.ng/products/30-000mah-solar-powerbank-phone-charger?variant=31474883067970

And again, we discovered that this theme is the reason why our website loads very slow. Can you fix this 2 issues for us as soon as possible?

Here is our email address: festusbas@gmail.com Thank you

hi sir,

We control all technical issue via Help Center, please sbumit ticket to get our help here: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket

Thank you so much!

Ticket was submitted 13 hours ago

Hi sir,

Please check your ticket!

Thanks!

Please reply to the ticket: Code: SHOPIFY-32J7CAI6U0 on https://www.smartaddons.com/

Please check your ticket!

Thanks!

In the eMarket Theme Home Store 6, there is an error on the product page. I tried to find it in the coding, but I figured I would ask because I’ve spent hours looking at it. At the top right by the additional product pictures, a curly bracket exists where it shouldn’t. Can you let me know where in the code this is? So, I can delete it. Thank you.

Hi sir,

Could you screenshot this issue for us? Please create ticket here, our support team will reply within 24 hours of every business days! https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket

Remember provide us the image of the error you said, we will check right!

Thank you so much!

Can theme eMarket add images, slideshows, gif files?

Dear sakkharin,

Yes, you can add files with this theme.

Thanks!

Hi i need to purchase the theme with customization on product dropdown similar to follwing. do you support paid customization. then how much?? sample site https://www.bunnings.com.au/

your theme is awesome

we need create a ticket because we cannot work with the theme properly. do you have any option to create a ticket. please share us URL and logging details for it.

Hi sir,

Your ticket was replied, have you check it! do you forgot the account and password to login our support site? Please let us know! We will send you information in the email!

Thank you!

I bought the theme.Now I need to know how to change the “add to cart” button at the search out page. the position of the “add to cart” button is at the picture center.we need it show below the title. also I need the title show its full name.not need …to instead. please help.my email is summer@fridayparts.com I don’t know how to get support from you but I do purchase and pay just now. thanks

SUmmer

hi sir,

Please check your email!

Thank you :)

I just purchased this theme! I need support ASAP

Dear sir,

Please let us know your issue by submitting the ticket in our Help Centre:

https://www.smartaddons.com/support/tickets

All tickets will be replied within 24 hours of every business days( except for the weekend!)

Thank you!

i bought ss-emarket2, do u have just HTML version of ss-emarket2?

i bought on themeforest.net … but didnt understand what shopify its a not html template … shopify its a another system

what address can i write a letter to solve my problem?

Dear sir,

Please create a ticket and we will discuss your issue: https://www.smartaddons.com/support/tickets/

Remember to give us purchase code/ username on Themeforest, our supporter will help you check right.

Thank you!

Hello. On theme 1: How do I configure the mega-menus/categories and header (with Home, Features, Collections, Shop, Pages, Blogs) just as the theme show? I don’t see any options to add or change them in the theme settings.

Dear sir,

Please crate ticket for this question, because technical supporter will help and guide you how to do. https://www.smartaddons.com/support/tickets/

Thank you!

is it possible to change product detail page layout like this link? (see order info part) https://www.berkshire.com/bcr-ultra-half-finger-polyester-glove-liners.html

Dear sir,

About order info part, it has to be customized, because shopify doesn’t support that form, we have to customize or find a third-party extension for that. About product layout like that, i think it needs to be customized to be like your idea.

If there is any question, please let us know.

Thanks!

Hi There,

My theme has been working perfectly find but now I cannot remove the search bar or the “All Departments” dropdown menu. Please could you assist me.

Dear dashdeals,

Please download it from Themeforest. If you can’t download it, please submit ticket, I will send the link for you to download.

Thanks

please could you direct me because I can’t see a download button. Also, not sure where to submit a ticket? can you not just send the files directly to upload? You have my email address.

Dear dashdeals,

Please submit ticket here and send your Item purchase code in ticket: https://smartaddons.com/member-area/submit-a-ticket/submit-ticket

We will create download link for you.

Thanks

Hi! I just submitted my ticket. This template is 64mb and shopify limit 50mb. Please help me with that. Looks a very professional template. Thanks.

Dear ktomaylla,

This is our theme packages, please install every theme layouts if you want: http://prntscr.com/mdoeqf

Thanks

Hi,

Can you assist with demo installation?

Dear sylmurray ,

If you install our theme package, there are no demo sample data. Your site has your data. If you want your site is like our demo, you need configure it your site. If you want, we can custom work it for you with extra cost.

Thanks

Thanks for your reply. However, based on your reply, it’s like if I purchase the theme, I’ll get a blank template, please clarify. I really like the theme and want to buy it asap. Nevertheless, how much will it cost if I want you to customize it for me?

Dear sylmurray,

If you install the theme package, you need configure your site to get your categories and products. If you want us do that, please contact me via email thuygtn@ytcvn.com or submit ticket here https://www.smartaddons.com/support/custom-work-service we will give the price.

Thanks

Hello, please kindly respond to our ticket. Customers cannot search for product anymore on our website via mobile after we installed eMarket – Responsive & Multipurpose Sectioned Drag & Drop Bootstrap 4 Shopify Theme. The SEARCH button refuses to respond on the mobile, especially on the home page. Also some category/collections cant load or refresh i.e https://www.basmall.com.ng/collections/walkie-talkie-radio. Please rectify as soon as possible. Product id: 33d0dcdd-8c99-4a60-b6f4-03f6d813be53. Thanks

Dear BasMall,

Please check your tickets again, we answered you:
https://www.smartaddons.com/index.php?option=com_rsticketspro&view=ticket&cid=35725:the-theme-cannot-scroll-down-in-mobile-phones&Itemid=363
Please don’t public your item purchase code here.

Thanks

Ok thank for the advice. Kindly delete the comment and reply to my ticket. Thanks

Dear BasMall,

We’ve already answered your ticket. Please check it again.

Thanks!

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