64 comments found.
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Will you update this theme in the future?
The changelog shows only few updates during the last 2 years and the theme doesn’t support the latest release – WP 5.6
Dear. the Emigo theme is Compatible with WP 5.6
As far as I know there are some issues with the older version of WP Bakery?
And what about future updates?
Dear, If your site still use WPBakery plugin old version, Please delete WPBakery plugin old version on your site then go to admin menu ‘Appearance-> Install Plugins’ and install/activate WPBakery plugin again to get latest version.
Best regards.
Thanks, that’s good to know.
But there are still issues with displaying pictures in the product page – they vanish when you choose an option (like size)
I have a customer who uses this this theme.
I hesitate to recommend the theme to my other clients because updates became rare – which is sad, because I really like it.
Best regards.
Dear, please delete Noo Emigo Core Library plugin old version on your site then go to admin menu ‘Appearance-> Install Plugins’ and install/activate Noo Emigo Core Library plugin again to get latest version 1.3.11 to fix problem when select option on product page.
Best regards.
Thank you. Works great now!
supported rtl ?
The theme not support RTL.
Best regards.
How can I update the theme to the latest version? it is installed on the www.kalidustore.com website
Hi.
Thank you contacting us.
Our theme support the automatic update function, please go to Noo Setting and input your purchase code, then go to Dashboard/ updates to check the update version.
You also can updated the theme via the FTP by get the latest version from Envato site.
Please check it again.
Thanks.
Hello,
These are pre-sales questions.
1.- I would like to know if this theme has the VARIABLE PRODUCT feature available in the shop > product section? 1.2.- If not, is there any plugin compatible with this theme that you could recommend to use this feature?
2.- Is this theme also compatible with currencies + different languages? 2.- If yes, is it included or which plugins should I buy instead?
Many thanks in advance!
Thank you for contacting us.
1. Yes, our theme support the variable product in the shop.
2. To switch currency with language change, you can refer the plugin WPML.
https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/
Please check it and let us know again if you still have the question.
Thanks.
Hi, do you offer customization services for a fee? Such as making the product click through to the product page instead of the lightbox and changing the Flicker in the footer to Instagram?
Hi.
Thank you for contacting us.
1. With the product click through the product page, if you click to quick view icon, it will open the lightbox page. Just click to the product image, it will link to product details as you want.
2. Yes, you can change the Flicker to Instagram on the footer. We have supported this feature.
Thanks.
Before I purchase I would like to know if the grey background in the header section of my friend’s page is same for all, if not. I may not be interested in purchasing anymore. If not so, how does he go about removing ? bashhouseofdenim.com
Hi.
Thank you for contacting us.
Sorry, are you talking about the heading background section? https://prnt.sc/lddfhm? If yes, you can change the background image as you want. If not, please explain more details your question. We will help you check it soon.
Thanks.
Yes thats the grey background, editting it backend is no where to be found
Yes, with the page we have the option to select the heading background, please go to edit the page and check the heading setting options https://prnt.sc/lg4qru
With the archive page as blog, single blog or shop page, please check the setting on the customize. Example with the single blog, you can see the option heading background image at the Customize/ blog/ Single post https://prnt.sc/lg4r5d
It is all the way to change the heading background image.
Please check it again.
Thanks.
hi, login and register in topbar not working . after clicking on the link it keeps asking the password and then leads to the homepage. kindly help asap !
Hi.
Thank you for contacting us.
Can you give us your site URL, admin info via our contact@nootheme.com email? We will help you check the issue again.
Thanks.
NooTheme.
Hi, there is a problem with the instagram widget. It shows an error:
Warning: Invalid argument supplied for foreach() in /wp-content/themes/noo-emigo/functions.php on line 330
Will there be an update or something? It seems that Instagram changed its API or something like that.
Thank you
Hi.
Thank you for contacting us.
Yes, the Instagram has changed the API, we will release our theme to fix that issue soon.
Please wait for us.
Thank you.
NooTheme.
Hi. I sent you a message on Monday but I’m not sure if you got it.
I have an issue with the emigo theme for some reason when I change the price on the product it doesn’t change on the product when you look at it in the shop but it will have changed when you click on the product to look at product details and I don’t understand why:
This is the product in shop: http://prntscr.com/imxo72
This is it again on the product page: http://prntscr.com/imxo5c
It shows two different prices.
Hi again.
Please submit a ticket to our support and give us your site info. Our developer will help you check the issue again.
Thank you.
NooTheme.
Hi I did it already by sending you a direct message on Themeforest but ill do it again now.
Hi Junnie, I sent you a message with all the details can you please get back to me on this issue
This is the product in the shop: http://prntscr.com/imxo72
This is it again on the product page: http://prntscr.com/imxo5c
It shows two different prices.
Sorry for the late response.
Please check your site URL again. I can’t acess to your dashboard.
https://prnt.sc/ir0itl
Thank you.
NooTheme.
Ok Im checking it now please give me a few minutes
Hi please check it now because it is working now.
Hi again.
Sorry, the site still response that message https://prnt.sc/iryfky
My IP is 103.238.69.133
Please add my IP to your server or any else.
Thank you.
NooTheme.
Hi Again.
Now the product display the correct price as the product page details https://prnt.sc/isopom
Please check it again.
Thank you.
NooTheme.
Hi it still has the same problem, if you log out or open the website in a different browser (when you’re not logged in as admin) it shows that price on shop page is 75 but price on product page is 50
This is the product in shop: http://prntscr.com/imxo72
This is it again on the product page: http://prntscr.com/imxo5c
IT should say both prices are 50
Okay, let us check it again. 
Hi Again.
I think the issue from your shipping or tax. https://theme.co/apex/forums/topic/woocommerce-different-price-when-logged-in-error/
Can you contact with WooCommerce? Maybe they can help you found the setting of WooCommerce.
Thank you.
NooTheme.
Hi thanks for your message but I don’t think I put any tax from what I can see it is only shipping price. Shipping price shouldn’t affect it. I think it might be something else that is the problem
Hi Junnie, I’ve just seen also the shipping isn’t enabled as you can see in woocommerce so I don’t think it is anything to do with woocommerce
Hi Again.
I also checked our theme but not found the issue. Maybe you should contact with WooCommerce, they know the config and plugin and can help you found the issue.
Please let us know if you know what the issue.
Thank you.
NooTheme.
Hello, my license this theme not working WPBakery Page Builder 5.4, i dont can change element in pages, i not license for wpbakery
help me, please
Please give us your site info, URL, admin account via contact@nootheme.com email. We will help you check the issue soon.
Thank you.
NooTheme.
Hi, i was testing in server xamp, when I put it on the server online i achieved change element in pages, thanks!
Thank you for feedback us. Maybe have an issue with your server xamp. If still have another issue, you can contact us again.
NooTheme.
Hi,
I have a problem when i active the plugin yith-woocommerce-wishlist.
Problem: Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM, expecting T_VARIABLE in /home/storage/4/d7/dc/behavebrand1/public_html/wp-content/plugins/yith-woocommerce-wishlist/plugin-fw/lib/yit-plugin-panel.php on line 99
I have sent an e-mail with url, and admin account via contact@nootheme.com
Thank you for feedback us.
Okay, we will help you check it now.
Thank you.
NooTheme.
hello, how can I add color and size for products. I add the attributes, but they are only linkes in product page.
Hi.
Thank you for contacting us.
The color, size is the attribute of product. To set up the variable product, please read the document at this link https://docs.woocommerce.com/document/variable-product/
Thank you.
NooTheme.
Hello, I have a problem with importing demo, I have contacted the support and sent them the login data for my website but still no response from their side…
Hi.
Thank you for contacting us and sorry for the late response.
We have come back to work after the weekend and the new year.
We will help you check the issue soon.
Thank you & Happy new year.
NooTheme.
Hello, Im trying to hide the header from only the home page but show on all other pages, how would I achieve this?
Thank you for contacting us.
The page has page id at body class, you can use this class to css hide the header for the page as you want.
http://prntscr.com/fp0n0v
Please check it again.
Thank you.
NooTheme.
hey hi i want to purchase ur theme but i want to know does ur theme have option of select color and select size while purchasing.
Waiting for ur reply.
Hi.
Thank you for contacting us.
Yes, our theme have the option to select the primary color. What is size do you want to change? Let me know again, we will help you.
Thank you.
NooTheme.
Hi, Junnie I sent you a message three days ago, please check it and respond.
We tried this to remove strike through but it doesnt; work.
We went to customizer and put the code in custom css and even additional css but it doesn’t work.
.noo-product-header .noo-product-list-cat li a:before { content: none; } Thank you. NooTheme.
If we want the effect to be line comes underneath the item in menu navigation instead how can we do that ?
Hi.
Thank you for contacting us.
Maybe you miss your message. We will help you check it again.
You should create a ticket on our support site NooTheme.com.
Thank you.
NooTheme.
Hi I want to remove the hover effect 1. Remove strike through and 2. Replace it with the effect of the line under the menu
Please see this picture (I want to remove number 1. and use number2.)
https://www.internationalbutler.net/wp-content/uploads/2017/05/demo-for-junnie.pngHi.
Thank you for feedback us.
We have helped you do it.
Please check it again.
Thank you.
Junnie thanks very much one last question I want to ask
1. Is it possible to install/upload this font to the theme?: http://www.1001fonts.com/dubiel-font.html
2. How can I remove the top bar where it says ’’my wishlist’’ and ’’default emigo message’‘
Also Junnie How can I remove the part on the homepage that says women e.g.
https://www.internationalbutler.net/wp-content/uploads/2017/05/Junnie-show.pngHi.
Thank you for feedback us.
#1. With the custom font, sorry, maybe I can’t help you do it. Our theme doesn’t support upload custom font. We just support list font from Google Font.
#2, #3. We have helped you add some custom CSS to hide this content.
Please check it again.
Thank you.
NooTheme.
Hi Junnie Thanks for the wonderful help, can I ask
1.How can I reduce the footer height so it looks like this https://www.internationalbutler.net/wp-content/uploads/2017/05/demo-for-junnie-2.png
2. Can we remove the line strik through that shows on product page in the description and reviews section https://www.internationalbutler.net/wp-content/uploads/2017/05/demo-for-junnie-3.png
Hi.
Thank you for feedback us.
We have helped you fix that issue.
Please check it again.
Thank you.
NooTheme.
Thanks for your help really love it can you tell me about:
1.How can I reduce the footer height so it looks like this https://www.internationalbutler.net/wp-content/uploads/2017/05/demo-for-junnie-2.png
2. Is it possible to make black bag carousel/image gallery to smooth scroll like this:
http://internationalbutler.co.uk/Hi.
I have helped you reduce the footer height, please check it again.
With image gallery, it is default of visual composer, we can’t help you make to smooth as this page, you should use another shortcode to do it.
Thank you.
NooTheme.
Hi Junnie thanks for all your help, how do we make the logo on mobile show properly at the moment it doesn’t show right for http://internationalbutler.net/
Hi.
Thank you for feedback us.
We have checked and fixed that issue with logo header on mobile device.
Please check it again.
Thank you.
NooTheme.
Thanks a lot Junnie, its working now.
Also Junnie we have a contact form but it doesn’t seem to be working on
http://internationalbutler.net/contact-us/Is there something weve not set up properly?
Hi.
We found the issue from your site setting http://prntscr.com/fpu3nl
You can contact your server provider or find some solution at here https://stackoverflow.com/questions/20433655/no-access-control-allow-origin-header-is-present-on-the-requested-resource-or
Thank you.
NooTheme.
Hi Thanks for this I will check this with my servers provider.
I have 3 more questions.
1. How do we make the homepage video play on mobile?
2. The OF THE RAILS row directly on the homepage directly under the video has five items but they are not visible on mobile can we fix this?
3. On mobile when you go to check out for some reason the images of items in the cart are not there just text not images but on the desktop/laptop you can see images can we fix this ?
Hi Again.
#1. The video can’t auto play on mobile, please read the article https://www.themepunch.com/faq/video-not-showing-up-on-mobile/
#2. Because you have mobile-hidden class in row setting http://prntscr.com/fqly39
#3. Because the mobile screen to small, you can’t display image and title as the desktop view.
Thank you.
NooTheme.
Thanks for the help Junnie one more thing the menu has disappeared behind the logo on mobile screen: http://mobiletest.me/iphone_5_emulator/?u=http://internationalbutler.co.uk
Please give me permission to help account. I’ll help you add some custom CSS to fix that issue.
Thanks.
Hi I will Send the login details to you now
Hi there any luck ?
Also, can you have a look at two more things
1.The speed on the site seems to be pretty slow for a lot of people visiting the site they are saying it’s taking very long to load the site and it’s been very slow.
I did a speed test with a few recommendations
https://gtmetrix.com/reports/internationalbutler.co.uk/jR8rLgqq2. For some reason the shop now image in the row doesn’t resize to a smaller verison to fit in the mobile row can you please have a look at this too https://prnt.sc/fuzzwy
Hi Again.
Please give me admin permission for this account. I need to change something, and give me the FTP account too.
#2. Some content on your not loading or doesn’t responsive. You can see the score very slow http://prntscr.com/fv3u3i. Please contact your server again, they can help you improve something.
Thank you.
NooTheme.
Please check it now I have made it admin access do you still need ftp ? Please I need this fixed today.
Hello any luck yet please ?
Please check your site again. I think it looks better on the mobile view.
Thank you.
NooTheme.
Hi I’ve just checked the menu is working now thank you I can see you are still working on the site on the shop now image.
Do you have any help to fix the speed ?
Hi I’ve just checked the menu is working now thank you I can see you are still working on the site on the shop now image.
Do you have any help to fix the speed ?
Yes, I also check your page speed, but it depends on your site content, optimize the image, you should don’t use the background video. And contact your hosting with that issue http://prntscr.com/fvgscm
Please check it again.
Thank you.
NooTheme.
How do you mean to optimise the images I used ewwww plugfin but it didnt make any difference
Hi.
Please check your site on the GTmextrix again, you should use the image fit resolution with the position. Example with bag brand http://prntscr.com/fvku34.
Please check it again.
Thank you.
NooTheme.
Hi Junnie we have done most of the corrections now but it seems some are still coming form the theme and causing it to be very slow
https://gtmetrix.com/reports/internationalbutler.co.uk/ujaf5Mh8Between 11 seconds and 20 seconds we tried using caching plugin and minify plugin but it messes up the homepage and things do not work properly.
We even try lazy load plugin but it makes the website not work properly too.
Hi.
Thank you for feedback us.
Are you try to increase your server hosting?
Please try it again.
Thank you.
NooTheme.
Hi no not the server hosting if you click the link you’ll see it says a few things which I think have to with CSS and jquery strings I’m asking how we can fix them as they sound like they are code issues.
I also mentioned some plugins that helped improve gtmetrix score but messed up the theme so I was wondering if you knew of any way to make the themes work with the plugins
Hi Junnie I need to ask about the picture in the row on the first page on the mobile it doesn’t come up properly
https://prnt.sc/g173ybSee here also
http://mobiletest.me/iphone_5_emulator/?u=http://internationalbutler.co.uk/The picture where it says shop now , the picture in the background of that row doesnt show proerly on mobile.
Also the bags in the slider the arrows are in different part of the screen and it is not displaying properly like on the theme preview example
https://prnt.sc/g191s4Hi.
Thank you for feedback us and sorry for the late response.
#With the bags in the slider, I have checked your site and found the issue with carousel image shortcode of visual. It doesn’t responsive. You should use another image slider for your bags image.
#With background of the shop now button on the mobile. I see you have fixed that issue.
Please check it again.
Thank you.
NooTheme.
Is there another slider you can recommend that will work with your theme?
YEs I fixed the image issue by creating a different row just for laptop and one just for mobile?
But there is no option for hide on tablet /ipad ? Or is it the same screen option for ipad/ tablet and laptop/desktop ?
Also what does inherit from smaller mean (it is in responsive options)?
Hi Again.
You can use noo partner shortcode for your bag slider.
To hide the content on mobile/ tablet, you can edit the row, add the extra class, example with mobile, tablet screen you can use the xs-hidden class http://prntscr.com/g2valy
Thank you. NooTheme.
Thanks, Junnie, how is it possible to make the sorting on mobile include by men and women categories?
As this quite important for mobile but only is visible on the desktop: https://prnt.sc/g6n5dl
Hi Again.
The category listing still displays on the mobile view, it shows on the bottom of the page. Please check it again.
Thank you.
NooTheme.
Oh yes ive seen it now is it possible to move it to the top if we wanted to ?
Hi.
Because your site use right sidebar and our theme use bootstrap for responsive. That why the sidebar goes to the bottom of the page on mobile. If you want it to display on the top, you can choose left sidebar position.
Thank you.
NooTheme.
Hi.
Thank you for contacting us.
To remove this line, please use the CSS below
.noo-product-header .noo-product-list-cat li a:before { content: none; }
Thank you.
NooTheme.
How can I remove the strike through in the description / additional information / reviews section of the product page
Yes, you can use the CSS below
.woocommerce .noo-single-product div.product .woocommerce-tabs ul.tabs li a:before { content: none; }
Thank you.
NooTheme.
Hello:
I have the following presale questions:
1. Does your theme support the Dokan Pro plugin (not just Dokan Lite)? 2. Does your theme require plugins or are they already included?
Thank you.
Hi.
Thank you for contacting us.
Our theme base on WooCommerce plugin, if this plugin compatible with WooCommerce, it will work with our theme.
#2. yes, all our require plugin included in my theme. You will have some purchase plugin as Visual composer, Revolution slider…
Thank you.
NooTheme.
Hi, it’s possible to translate entire theme to spanish ?
Hi,
Thank you for interesting in our theme. It’s possible to translate entire theme to Spanish. We have language file included so you can use the PoEdit application or some plugins to translate.
NooTheme
I did not understand the difference from regular license to extended, so I do not know which one to buy. I need a wordpress ecommerce template, where I can sell my product to customers.
If for this I need the extended version, I would like to know why and what is the difference from extended to regular.
To be clearer, I want to sell t-shirts made by me, what license do I need?
Hi,
The license means for the “site” you’re going to install our theme on, not the “products” ( T-shirts ) you sell on your site. You only need the regular license to use as you described.
The extended license is needed when, for example, you wrap our theme with data and server hosting and sell it to other as a new large product.
Best regards,
NooTheme
