120 comments found.
how can i change the words ‘staff’ and ‘courses’ by myself?
Hello! Please open a ticket with support here: http://support.zoutula.com Thanks!
4 days passed when i requested support, thr is no response from you guys
Hi, we are facing an error on the website. There has been no theme update released since 1 year. Kindly assist the way forward.
Please contact support. https://support.zoutula.com Thanks!
Hi there, I have renewed my support regarding updates. Please advise how long is the waiting period?
Hello! Usually less than 24h for working days!
trying to import demo content but it is saying it cannot find the wordpress.xml from the URL I have submitted a ticket. Can you help me ASAP.
I’ve sent you a response to that ticket! Thanks!
I just updated to the latest version of the theme, 3.1.16, which is supposed to update WP Bakery, Slider Revolution, and Essential Grid to their latest versions, but the update did nothing. Those are still at earlier versions. I do not see anywhere in the WP admin where I can update the plugins with your theme updater. Please let me know how to update those plugins to their latest versions.
hi, we tried to import demo data
but throws below error
An error occurred while fetching file from: http://www.zoutula.com/repository/enfant/AUGFWCRZDU6ZY/imports/kindergarten/wordpress.xml! Reason: 404 – Not Found.
Hello! Please contact support and they will help you in minutes! http://support.zoutula.com Thanks!
Hi Zoutula, we are excited that you are planning an update to the theme as we haven’t seen an update in awhile. Will the new update include fixes to the depreciated Jquery calls used in both the theme and the included extensions?
Hello! Yes! There will be updates for the theme and plugins! Thanks!
Hi, this is a preorder inquiry. I would like to ask regarding http://www.zoutula.com/themes/enfant-school/
Can we add a clickable button in the header where the “Find Us” or “Open Times”? https://www.screencast.com/t/Qb9yU0QAKv
Thanks!
Hello! Sure! That can be easily added! Thanks!
How about this section https://www.screencast.com/t/rSqrOo9sa2B – Can the circles/icons be made clickable? Thanks!
Hi, any update? Thanks!
Hello! You can add that too! Thanks!
we are trying to edit gallery in essential grid option, but this essential grid is not opening properly and we cannot access any options inside it. we have been using this theme since 5 years and we have updated all plugins and wordpress versions.
Please suggest what to do ? Also theme is not updated since July 2021 on themeforest.
Hello! Please contact support and they will they will try to help! Thanks!
But when are you going to release theme updates ?? As my support has expired so i cannot create ticket.
Hello! We plan an update this month. Thanks!
Hello! Great theme reviews! I am attempting to upload the demo content but received error http://www.zoutula.com/repository/enfant/pipCu4JyqEgrF/imports/primary-school/wordpress.xml! I am using Theme Version 3.1.15 with Child Theme version 1.0. I also submitted a ticket. Kindly support. Thanks
Hello! That’s because you are using an older version of the Enfant Theme Extension plugin. I saw your ticket will replay to that. Thanks!
Problem solved! Thanks
Hi, presale question, is it possible to fix 3 errors in w3c validator? validator.w3.org
What errors? Send a mail to contact@zoutula.com and we’ll check. Some warnings can come from the bundled plugins and they can be out of area of control. Thanks!
Hi again, I mean this kind of errors https://validator.w3.org/nu/?doc=http://demo.zoutula.com/enfant-school
Hello! You should look to validate the theme itself like this url:http://www.zoutula.com/themes/enfant-school/ but even so there are some warnings and errors that come from bundled plugins … so they can be fixed only by their respective creators. They do no harm on the way data is displayed to the browser. Thanks!
Hi. Great theme. 
Could you help us with:
1. How to change predefined URL for Courses or Stuff etc. We wanna change that for other language.
2. How to change appearance of blog posts, so we have only big first letter in sentence or tittle. Now, for example, on home page, trough Essential grid, display for titles and excerpt big first letter for every word. We wanna to change so only first letter of tittle or sentence to be big.
Thanks.
Sorry! We’ve missed somehow this comment! Can you please add all your questions to http://support.zoutula.com Thanks!
Hi there. Great theme.
Is it possible to enter multiple location on single map?
Thanks in advance.
Hello! Unfortunatelly not! Maybe you can add a map for each location and change a little bit the design! Thanks!
Hello. We are finishing the website. 1. How can we easily change the URL for “Courses” /courses/ ? 2. Is there a place for Google Analytics and FB Pixel code built-in theme? Thanks.
Hello! Please open a ticket here http://support.zoutula.com and we’ll help with that. Thanks!
Hello, I am not able to import the demo data, I got this error http://www.zoutula.com/repository/enfant/554erB34WJ38/imports/primary-school/wordpress.xml, wordpress is not able to find the page . Please, let me know what I need to do, please my email is juancarlos@featherstonemoments.com My website is https://staging7.greatfirsteight.org/ . If you need more information about this , please feel free to let me know
Please download the latest theme files and it will work 100%. Thanks!
may you provide me the new link for downloading the latest theme files
Hello! You can download the latest files from Downloads section of your ThemeForest account. You always have the latest files there. Make a fresh install theme/plugins. Thanks!
I did but I am still receiving the same error An error occurred while fetching file from: http://www.zoutula.com/repository/enfant/554erB34WJ38/imports/primary-school/wordpress.xml! Reason: 404 – Not Found. please , it looks like something missed
Please uninstall Enfant Theme Extension plugin and use the latest version! That is the only cause of the problem! Thanks! If you got that error it means you don’t have the latest version of the theme/plugins.
I am a new administrator of a site that I inherited after the previous administrator abandoned the customer.
There is a staff listing page where I have added new staff members. I have noticed that there is an order field, but the members are not listed in that order. The are listed in reverse published date order, i.e. the latest added one is listed first and the last in the list is the first added member. This forces me to fiddle with published dates in order to have the wanted order. Where is a setting that I can make it list the members by that order field?
Hello! You can use an additioanal plugin to help with order of the posts … there are plenty. For support questios please get a licence and use http://support.zoutula.com Thanks!
Olá, sobre atualizar os plugins https://zoutula.ticksy.com/article/11634/, tive problemas e o site não abre mais a administração. Podem me ajudar?
We’ll answer on the ticket! Thanks!
Olá, o plugin WP Bakery Page Builder não funciona. Não abre para edição. Após a compra o suporte só durou 1 dia.
Please update all the plugins! https://zoutula.ticksy.com/article/11634/ Thanks!
Olá,
Como podemos ativar a licença no template que já foi instalado?
Compramos a licença depois que instalamos.
Hello! We’ve answered via support ticket! Thanks!
Olá, preciso de ajuda.
Hi, what is the reason for the slider to stop showing. It is not displaying at the moment. Thank you!
Hello! Please adda ticket to http://support.zoutula.com and we’ll have a look. Thanks!
