Life happens and there was an issue with the package I downloaded. The issue (I think) was caused by a WordPress update, which meant parts of the theme needed to be updated too.
I reached out for support and it was professionally delivered. The site is up and running and I'm happy with the purchase. Very happy.
Thanks for feedback! I encourage you to add a ticket to http://support.zoutula.com and mention the things you don't find to fit your needs. We're always taking feedback in a very constructive way and we'll try to come with solutions. Thanks!
There are several reasons for my rating. The first being that it's a nice looking theme. It does use WPBakery though which took me a bit to learn, but once learned, realized it gives quite a bit of flexibility. The only downside are the plugin updates that came with the theme. You have to wait for a theme update in order to update them and the update is done through ftp only (you can't do an auto update). However, Lucien was extremely helpful and responsive, so I got through it. He helped with a number of questions as well. Happy with his support.
We've provided guidance and also went the extra mile to debug your custom content. (which is not included in your support) We've provided recommendations and our support still expects some answers from you ... Thanks!