13756 comments found.
I have asked this question within your support forum a few days ago but no one has responded…?
Hello, I have created a number of Portfolio Items. Some of these pages have a both a Video Media Elements and below it a Horizontal Gallery Media Element. When you open these pages with both, the Horizontal Gallery will NOT slide when clicked. On the pages with just a Horizontal Gallery the images slide with out issue. I have tested this on a number of different browsers and mobile devices and keep encountering this problem.
However when you visit a portfolio page with both the Video and Horizontal Gallery, then click to a different page then go back to the Video and Horizontal Gallery portfolio page the slider with then work. There seems to be a glitch when both of these elements are on the same page?
https://kriesi.at/support/topic/portfolio-page-with-video-and-horizontal-gallery-media-elements-error/Great theme, I have been using it for a long time.
A quick question. My blog looks a bit strange. Text from the blog is covering most of the image.
Please see prnt screen: http://prntscr.com/n0jt4fCan I do something so it will show more of the image and only for example 50 words from the blog?
Hi,
Thanks for contacting us!
Yes, please add following code to bottom of Functions.php file of your child themeadd_filter( 'avf_masonry_excerpt_length', 'masonry_excerpt_length');
function masonry_excerpt_length() {
$excerpt = 50;
return $excerpt;
}
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
UPDATE: Seems it was a temporary error. Working now.
Hey Guys, I am trying to update the theme, but the new Envato Token system has been confusing me. I generated a token with all permissions, and when I use it there’s a popup that says it worked, but then a box pops up underneath that says “Purchases could not be accessed” and an error 403 (along with some other things). What do I do to correct this?
Hi,
Glad it is working fine now!
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello the site display blank when updated to WordPress 5.1.1, Have you corrected this?
Hi,
Please start a thread on our support forum – https://kriesi.at/support/ and attach FTP and WP admin logins in private content field so we can look into it 
Regards, Yigit
Fatal error: Can’t use function return value in write context in /home/highpes0/public_html/wp-content/themes/enfold/includes/helper-post-format.php on line 213 Please help
Hi,
Please contact your hosting provider and ask them to upgrade PHP version to minimum 5.6 and preferably to 7.x.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello! I have installed WPML, but I have an incompetence with the theme. How can I disable the flags that appear on the top menu automatically?
Hi,
Thanks for contacting us!
Please register your theme – https://kriesi.at/documentation/enfold/theme-registration/ and update Enfold to the latest version 4.5.5 which was just released.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hi, I’ve have a problem with tabs, it has not a responsive behaviour as I expected. I’ve been looking for a solution in your support forum but, after test some of them, I still have the problem. I’ve a ticket opened on your support site: https://kriesi.at/support/topic/tabs-on-mobile-5/
Hi,
We have replied to your thread on our support forum. Let us continue there 
Regards, Yigit
thanks!
Hello Yeet, you are often around here
I am wondering when will be next update fixing CAPTCHA issue: https://kriesi.at/support/topic/google-captcha-button-submit-is-not-translated/ What are the background or unofficial information please? Anyway, ENFOLD is still THE BEST THEME EVER!
Hi Milan!
The fix is included in upcoming version however we do not have the exact date yet. We will announce it on our support forum when have the date. I replied to your forum thread and shared updated files in private content field 
Regards, Yigit
Hey,
I want to use the plugin “Easy Table of Contents” for posts in Widget Area but when I update the post comes the message “update failed”. Please help me
Hi,
Could you please start a thread on our support forum – https://kriesi.at/support/ ? 
Regards, Yigit
Just letting you know that it seems the theme is having a conflict with the DSIDX plugin. Thumbnails don’t display for property lists. When I swap themes to 2019 theme, it works fine. see example: https://www.dickandkarlanielsen.com/carrollwood/cherry-creek/
Hi,
Please add following code to Quick CSS in Enfold theme options under General Styling tab.dsidx-xlistings-list.dsidx-xlistings-large .dsidx-photo-content a {
display: contents;
}
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
That seems to have corrected it, it stumped me as I thought it was a script erroring out lol thanks, you guys rock!
How to set sticky header on smartphone?
Hi,
Please refer to this post – https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
I’ve got a weird issue. The Button Row element is glitchy. Sometimes buttons disappear and sometimes they re-order. They never totally go away and after I put them back in right order, they seem to be okay. I just have to do it a few times. This problem has happened dozens of times now so I thought I’d ask if others have reported this.
does the latest version support WordPress 4.3.18 thank you
Hi,
Thanks for contacting us!
We have not tested the latest version of the theme with WordPress 4.3.18. Would you not consider updating WordPress? 
Regards, Yigit
I am unable to leave a comment on your forum. Wont let me start a new thread. I have purchased FIVE of your licenses. I have a client that wants their logo ABOVE the navbar but left aligned – not centered. She wants her name and phone to the right. How do I do this since your header defaults to a centered logo above the nav bar?
Hi,
After logging in, you can go to Enfold sub forum to start new threads – https://kriesi.at/support/forum/enfold/#new-post. I checked your forum account and there seems to be nothing wrong with it 
Please go to Enfold theme options > Header and choose to display “Logo left, menu below” option. Then please refer to this post – https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area and add widget area to your header to display name and phone.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hi Author Team! I bought this theme, but when activated with the Purchase Code in Cornerstone I received the message: “We’ve checked the code, but it doesn’t appear to be an Cornerstone purchase code or Themeco license. Please double check the code and try again.” Can’t you help?
Hi,
Thanks for contacting us!
Enfold has its own drag and drop layout builder called Advanced Layout Builder. Cornerstone is not included in the theme. To activate the plugin, you would need a purchase code of the plugin
Please contact plugin authors for more information.
If you have any theme related questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Just thought I’d check in to see if any way mobile view parallax images are possible with the insanely amazing Enfold 2019?!
Hi, I replaced the old version with the newest version, then got 500 server error.
Hi,
Please make sure that you are using PHP 5.6 or higher. If you are, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
When will there be an update? I miss new features or enhancements
.
How do I add a button and text right below the social media icons?
Hi,
Please start a thread on our support forum – https://kriesi.at/support/ and attach a screenshot showing the changes you would like to make 
Regards, Yigit