Kriesi supports this item


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I have purchased this theme and built a website.. It’s great.. I have now used the same them to build another website, the second one is not live yet.. Can i just purchase a second licence? Or do I purchase the whole theme again? and if so, is it ok that built two website with the one download so long as I have two licences? Hope this makes sense.

So I purchased the single licence however have built two websites with it. What now?

Hey! You simply need to buy a second licence. (which in essence means buying a second set of theme files, but you dont need to download them) its no problem if you are using the theme files from the fist purchase for both installations ;)


Great – That’s a big help…

Hello Kriesi,

Is the number of portfolio items displayed when the page loads adjustable?

For exambple in your Masonry portfolio there are 9 items, and the filter only aplies to the visible 9. Is it possible to increase this number of visible items by deafult? so when i load the page for example 20 portfolio items are shown?

And it also possible to make multiple seperate portfiolio pages?

At last, I have to say your theme looks very nice

Thanks, glad you like it:

“Yes” to all of your questions :) You can build any number of portfolios/masonries on any number of pages and you can set the number of items initially displayed ;)

That is great! thanks for the info


I have been using Angular for a heavily customised project. If I knew better at the time I would have gone with Enfold. It is child-theme friendly which is essential for people who want to customise their theme.

So, for coming projects…I have a question about Enfold: Can shop options like add to cart be included in to the ajax portfolio…out of the box? Or customisation will be needed?

I wish u guys had someone to propose that knows your theme and is willing to do customisations. Support has been great though. I m grateful.

Anyway…I like your work. It is professional, very sturdy with luminous options. Keep up the spirit.

Thank u


The ajax portfolo does not support any shop features. The masonry would allow that feature easier since it already supports products:

We have recently partnered with WerkPress, a customization service so if you want to do any customizations feel free to drop them a mail:


Hi Kriesi,

I downloaded your theme today, but for some reason I can’t upload it to wordpress. Once I downloaded the file, I received an error message and I wasn’t able to log in to the admin page nor view the webpage. I contacted my hosting provider to reset my page, and he said that the file was corrupt. Can you please assist me with uploading the file?

Thank you


If the file was corrupt can you try downloading it again from themeforest? Also please make sure that you only upload the theme folder itself and not the whole package with psd files etc, this often causes trouble as well :)

Thank you, I figured it out. Also, what is the recommended image size for full size slide show? :)

would recommend something along the line of 1500×1500px :)


Just wondering how to enable the Masonry shop feature?

Thanks, Josh

Hey, I realized I had to update to get this implementation. Thanks :-)

Great, glad its solved ;)


I have the latest version of wordpress and latest version of Enfold. But when i check the theme in IE, it looks all messed up. I checked theme demo as well on IE and it also looked bad on IE.

any suggestions/ help?

Hey! Mind opening up a thread in our support forum? I am currently busy updating the theme and my support team will take care of you ;)

Please add a link to your site and also a description which IE version you are using and what exactly looks messed up, since it looks fine for me ;)

Have purchased the theme! Really great work. The admin area is easy to work with. Installed the dummy data anyway but noticed that the masonry blog, masonry portfolio and masonry shop are not there like on your demo site. Is updated demo date coming or is there a way to resolve this?

Also wanted to ask a general question about the better known security plugins. Are there any known conflicts or issues with any of them and with with your theme?


An update to the xml file is coming but this will take a while. Until then its really easy to add a masonry to a page. just create a new page, switch to the advanced layout editor and add either a fullwidth masonry or a fullwidth masonry gallery. thats pretty much it ;)

unfortunately I have no information on any security plugins which might also be a good thing since it seems there are no errors reported ;D

How hard would it be to change the box that is around the portfolio image, or woocommerce product image?

ie. your demo site homepage under “showcasing your work” – I don’t like how the boxes are so close to each other or that little arrow that points up.

those are rather easy css modifications. to remove the error add this to your custom.css stylesheet in folder /css/ or to the quick-css panel located in your wordpress backend at Enfold->Styling:
.grid-entry .avia-arrow {
display: none;

to increase the padding between items add

#top .isotope-item {
padding: 5px;

Look site for city councils. Until today I did not find a template that was similar to this website. There is the challenge of making a template similar to this site.

I have set up the WPML language plugin because my website needs to be a multi language site. This means I have to set up a new logo for another language, is that possible with your theme ?

Yes. simple go to the backend and switch the language, you will get a new option set for the language that can be modified individually

Ahhh Yes, thank you :)

Any documentation for setting up WooCommerce to work best with your theme?

I keep trying to update the CSS Styles of WooCommerce but when I save, it reverts back to the default purple, etc.

Is there a specific way to set custom styles for WooCommerce in conjunction with your theme?

It looks rather bad at the moment,

Especially that dark grey? How do you change it?

Hey! Please try to re-save the enfold->styling page once with woocommerce activated. this will generate additional styles for woocommerce and should make it look nice ;)


Love the theme, but have a question…

It’s a problem I’ve experienced with another theme, as well, so it’s perhaps a larger Wordpress issue, but when I work to edit my pages, break tags are randomly inserted, even when I’m using the Text interface to code my page.

I can only delete theme if I remove all “enters” in my code, which makes the code a mess to sort through.

Are you aware of any solutions to this problem? A plugin, perhaps? I’ve been spending a ton of time trying to delete the extra whitespace, and it’s sometimes hard to track it down.

Much thanks!

I installed a plugin for disabling WPAutop. I’m hoping that works… All care!

Hey! This is unfortunately a general wordpress feature. wordpress adds auto formating to the content which often messes up your text if you aren’t very careful :)

Another question: I’d like to edit the homepage in a non-Avia interface, but when I click “default editor”, nothing displays. Is there any way to get the info from the advanced editor to appear, as short codes, in the Default Editor interface? All care.

Yes thats possible but its not recommended since the theme uses different templates files with different capabilities depending on if you use the default edior (page.php file is used) or the avia layout editor (template-builder.php is used)

you can add this function to your functions.php to enable it:

add_action('avia_builder_mode', "kriesi_set_debug");
function kriesi_set_debug()
    return "debug";

Looks like when I create a “Fullwidth Mason Gallery” and want the Size Settings to be “Perfect Automatic Masonery” and view the page, some of the squares are empty gaps that don’t get filled up with a image. Is there a trick I can do where no matter how big my web page window is it always gets filled up properly with an image instead of a empty gap?

thank you!

Hey! This is unfortunately a problem with the masonry script. the script calculates the available space for each item based on your browser width and rounds those values to full pixels. sometimes this leads to a rounding error that leads to an empty gap. the creator of the script has promised a better calculation for future versions. however you shouldn’t be to concerned about this since it usually displays only for the exact width of your browser window, 1 px smaller or larger and it will display fine

After watching the video on the page builder, where you made testimonial box and contact form box, could you instead of testimonials, show post excerpts from category A and instead of the contact form show excerpts from category B? Like a news site.

Hey! You could use the blog element to display those, yes :)

I am trying to log in to get support by it is saying that my purchase code is already registered—I had another web guy working for me and I’m wondering if he registered for support already?

Anyway, my problem is that the slider only displays 2 or 3 of my slides when I have 6 there. I have used layerslider before without a problem. Is there a solution to this? The site is

hey! if you send me your purchase code and your email via this contact form I will change the account for you to your address:

as for the problem: are you running the latest version of the theme?


I wanted to know if there’s a way to have the title (see bellow from single.php) of the blog be a different tag rather than an H1, since the title of the post itself is already an H1

$title = __(‘Blog – Latest News’, ‘avia_framework’);


in single.php change_

echo avia_title(array('title' => $title, 'link' => $t_link, 'subtitle' => $t_sub));


echo avia_title(array('heading'=>'strong', 'title' => $title, 'link' => $t_link, 'subtitle' => $t_sub));

Sweet!! thanks soo much. Much appreciated :)

You are welcome ;)


how can I insert the enfold built in contact form in the sidebar? I’m able to use it only on the page layout with the layout builder.

Thanks for support

Hey! Currently the only way: open a new post or page, dont switch to the layout editor but use the magic wand shortcode generator to set up a contact form and insert it into the post. you can then copy and paste the shortcode to a text widget

Yes it works! thanks a lot :)


It seems that there’re more products on this page than what I have added. I figured out how to add the Masonary grids for my products, but it keeps adding more products below them.

This is something within Woo commerce that is causing this?

Thanks, Josh

Hey Josh!

Mind opening up a thread in our support forum? I am currently busy updating the theme and my support team will take care of you ;)

Please tell us exactly which elements you added so we can try to reproduce the problem :)

I figured this one out too. I had to comment out the PHP on the loop for the shop page basically. Then I added some code to the functions.php to get rid of the pagination. :)

Great to hear ;D


I was wondering whether you would be introducing web accessabilty (WCAG 2.0 Level AA) into this theme or thinking of introducing it into future themes? E.g. 2.4.1 Bypass blocks, 2.4.7 Focus visible

Thanks, Michael.

Hey! There have been no discussions about this yet. If it comes up by various users we might add it in a future release :)