13756 comments found.
Hello, when trying to update to the latest version I get an error: An error occurred while updating Enfold: Could not copy file. enfold/lang/de_DE_formal.po
Hi! I have two short questions 1. How to add button “copy current blog-post url to clipboard” in social share buttons? 2. It’s possibility to display in blog sorting list to sort by date ascending or descending? Thank you for reply!
I bought and use this theme for my website. https://jhenrystuhr.com/
I get a bunch of errors about it being Deprecated.
Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/jnj4hpcsl3sg/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/helpers/phpQuery.php on line 2176Hi,
Thanks for contacting us!
You are currently using an older version of the theme, version 4.6.3.1. Updating the theme would fix the issue.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.9.2.3.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Why does my blog suddenly shows posts from a category that has not been included in the masonry blog element?
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it?
Regards, Yigit
Hello, we have problems with the contact form, we are wholesalers and the contacts of the contact forms. The emails do not enter and we need to solve it as soon as possible, thank you. we leave the link
https://spiderlaboratoriez.com/#contactHi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot.
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
Good morning, thank you for your (copy and paste). We already know what a contact form is perfectly. We are indicating that we are a company, we are indicating that we have urgency, we are indicating that everything is well configured (the error is yours, sir). Your forms fail. Apply a solution because with the previous version this did not happen. Sir, if you can’t apply a solution to a problem, say so and we need it urgently and if you can’t, then return the money and the customers who can’t be contacted, I don’t know if you realize it but this is urgent.
Hi,
Anchor link apparently did not work because of the dot at the end. I meant to share a link to Troubleshoot section – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot We have not made any changes in the way our contact form works which uses standard PHP mail function. You may need to use SMTP. Please check the tips in Troubleshoot section
Regards, Yigit
Hello, thank you very much, sorry for our rush. Already solved. Thanks a lot guys and great job!
Hi,
No worries at all! Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
Hi there I have a problem in contact form that’s built in the theme the emails takes too long to delivered or it doesn’t delivered at all
Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Hi Yeet, can you confirm this bug?
“Color section” with background image set to “fixed” and “Stretch to fit…don’t work well on tablet in landscape and portrait mode! On tablet the image is not resized correctly. Works well on desktop and phone only.” Thanks in advance.
Hi,
Thanks for contacting us and sorry for my late reply!
It could be related to the image you are using but I am not sure. Could you please start a thread on our support forum – https://kriesi.at/support and share a link of your page where we could see the issue?
Regards, Yigit
Hi Yeet, It doesn’t depend on the image, I have this problem on different sites with different images
Hi,
I love Enfold. More and more… But it would be really really great if there were a setting that editors could only change the content and not be able to make any further settings in the modules.
Similar to the already existing function “Lock advanced layout builder” but for all other configuration settings except the content. All the other adjustments (like styling, layout etc.) should only be made by admins.
I would be interested to know if other users would like this feature as well.
Cheers, Thorsten
Hi Thorsten,
Thanks for contacting us!
I replied to your pre-sale thread on our support forum. As I mentioned there, I think Custom Element Templates could help in your case – https://kriesi.at/documentation/enfold/custom-element-templates/
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
another BugFix-Update? – what was wrong this time?
I think it is the third update in a month – that is a very strong hint that something was – again – wrong in your code. What was it this time?
Will this one now be free of issues or did you just change the kind of problems?
This minor update only contains updated version of LayerSlider as they have recently released an update that contains security fixes – https://kriesi.at/documentation/enfold/changelog/
“Color section” with background image set to “fixed” and “Stretch to fit…” don’t work well on tablet in landscape and portrait mode! On tablet the image is not resized correctly. Works well on desktok and phone only.
Is there someone may be interested in fixing this bug please???
Hi there my hamburger menu doesn’t work in desktop view !!!!
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it?
Regards, Yigit
I have sent a request since a long time and i didn’t receive any activation code and i entered purchase code but no confirm registration code have been sent and my email is right
hi, I am getting: LayerSlider Security Update Recommended Several security issues were fixed in the latest versions of LayerSlider. If you haven’t done it already, please update to LayerSlider 7.2.1.
Hi,
Thanks for contacting us!
We are going to release a minor update which includes updated LayerSlider later today
Regards, Yigit
Do you have any good examples of really nice looking woo commerce site build with enfold? I am trying to redo my shop page with enfold but looking to see what is possible with enfold when it comes to woo commerce
Bugs again after Update
Why does my blog suddenly shows posts from a category that has not been included in the masonry blog element?
is it OK to delete “Import Theme Settings File” after I upload the theme configuration file? If I delete it from my media library, will it affect / harm my website (e.g. settings, etc.) or no?
Hi,
Thanks for contacting us!
If you reset theme options, your theme styling would go back to default but deleting images from media library would not affect your website as long as you are not using imported images
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Do you support bigcommerce plugin?
Hi,
Thanks for contacting us!
No, officially, we do not. Officially compatible e-commerce plugins are WooCommerce and WP EasyCart plugins
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
IMPORTANT: 1) Social icons and search icon in main menu are disappared in edge and mobile browswers. 2) “Color section” with bg image set to “fixed” and “Stretch to fit…” don’t work well on tablet in landscape and portrait mode! Works well on destok and phone. Fix please. Thanks
Problem 1 is solved. Remain 2) “Color section” with bg image set to “fixed” and “Stretch to fit…” don’t work well on tablet in landscape and portrait mode! Works only on desktok and phone.
I just purchased Enfold version 4.9.2.2 which was released on April 28th 2022. Just unzipped it to load to my WP environment and there is no child theme. Is this a mistake? Why no child theme?
Hi,
Thanks for contacting us!
You can download pre-built child theme here – https://kriesi.at/documentation/enfold/child-theme/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Thank you for the fast reply, that means a lot. May I suggest packaging the child theme within the theme zip, this will save everyone some time. Thanks again.
Hi, I’m using wp rocket when i enabled Delay JavaScript execution the Burger menu in mobile not work, which js file need to be excluded for Burger menu work fine?
Hi,
Thanks for contacting us!
You could exclude /enfold/js/avia-snippet-hamburger-menu.js file and also disable JS file merging and compression in Enfold theme options > Performance tab if you are compressing JS files in WP Rocket.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
