Web Themes & Templates

Reviews for Engage - Responsive Multipurpose WordPress Theme

66 Reviews

for Design Quality

I highly recommend this theme:
-> clean, crisp and solid code base
-> original styling
-> enough functions in the block builder

Good author that regularly updates his theme and is available for questions :)

for Customer Support

Great theme - very friendly and helpful support. Very happy!

for Customer Support

Customer suport is a zero! Submited ticket (#2341074) on March 28, didn't received any answer.

Author response

Hello there!

Your ticket has been answered. :)

Regards,

Filip

for Customizability

Really easy to work with, only had to pull in my developer to do a couple coding tasks, other than that, excellent theme.

for Code Quality

This is such a solid theme. I've used it a TON of times for clients. There aren't any super cool bells and whistles, but if you are nervous about picking a theme that's not going to work then you should choose this one. GREAT theme with no issues. You can build a site quickly with this one. Our agency's favorite theme.

for Customer Support

The engage theme is very easy and friendly to set the website. In addition the customer service is very quickly and the team solve the problem. I am very happy

for Feature Availability

It's difficult to choose only one reason for giving this theme 5 stars. I needed something simple to master, but with choices to make it flexible enough to customise, so that we didn't end up looking like other web sites, and this theme certainly delivers.
Engage has great features, the design and the options available are impressive, and I love the simplicity of the menus and templates that allow you to pick n mix your pages.
I initially paid for extra support which was certainly useful to a novice such as myself, when setting everything up, and the customer support has been second to none. The support I receive is easy to understand, so I'm not made to feel stupid (which I'm not, I just get confused when confronted by large amounts of technical jargon, or some people assume you understand!). The support I have received leaves me feeling able to change and maintain my own website, as and when I need to, so I keep my pages fresh and up to date.
We've had good feedback from customers and it's important to us that customers can navigate and find what they need.

for Customer Support

This theme is very accurate.
But we face a problem as it's not possible to activate a security option Captcha in the integrated contact form, and there is no way to ask the support why, or how to correct it, as the support is a paid option after 6 months. We don't want to ask for customised code, but only why a security option is missing in the native content and how to activate it.
Most of the editors are now offering free support when it comes about security topics.
But with Veented, to just ask a question on the support page, I should pay $41.
Even if we like this theme, the next website will for sure NOT go with a Veented theme because of this. What a deception.

Author response

Hello there,

We think this is a bit of an unfair review. We're more than glad to help all customers even though their support has expired. You may inspect our themes comments section and see that I often suggest people who have issues (after their support has expired) to send us an e-mail to a private address. You did not try to contact us in any way and went straight to leaving a poor review.

We have absolutely never refused answering a security-related (and actually any other) to anyone after their support period has expired. And we did not refuse it to you either.

It is also NOT true that it's impossible to activate a security Captcha with our theme. It is true that the default contact form does not provide an out-of-the-box captcha field but the theme is 100% compatible with the Contact Form 7, Ninja Forms and other contact-related plugins that provide you very advanced security options. Our form was meant to be very simple and it is but we absolutely do not limit you to use it - we even provide you a one-click Contact Form 7 plugin installation via the Theme Dashboard / Plugins tab.

We'd be more than glad to offer you help with any of your current and further questions privately on our e-mail, please feel free to write us anytime.

Kind Regards,

Filip

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