95 comments found.
Hello, after update copy of VC on mobile poge i have 404 error. You may help me?
Hi, Please give us the information your site: link+admin access to email: info@cmssuperheroes.com to We can check directly and show solution for you. Thank you!
Hi, we sent a new e-mail to you, we need your immediately help, thank you for your attention and fast response, Best Wishes,
Hi, we checked and replied in email.You can check. Thank you!
Thank you so much you are definetly excellent team! We have a new e-mail,
There is no version 1.0.6 to download. I purchased on February 28, 2019 and it was 1.0.5 How can You sell a theme that is not compatible with the recent WP?
Hello, I cannot find the menu to create look book. Could you please help me on this? Thanks a lot!
Yes, please send me a ticket https://cmssuperheroes.com/ticket/ and explain your issue, i will help you. Thank you!
Hi, sorry, I tried to open a ticket on your support, but it seems to refuse my purchase code. Any suggestion? Thanks
Hi. You can contact me via email info@cmssuperheroes.com. Thank you
Hello, I am interested in this theme, however I would like to know if it’s possible to modify the background color/general colors to match with my website www.hellosundar.com .
Hi, yes, you can change background color of your site in theme option: http://prntscr.com/gii1ow. Thank you!
When I dial SHOW SIDEBAR and saved it simply it deactivates again alone
prints:
1 http://prntscr.com/ezz78r 2 http://prntscr.com/ezz7zx 3 http://prntscr.com/ezz7u1
Hi, Please give me information your site: link+admin access to email: info@cmssuperheroes.com to I can check directly and show solution for you. Thank you!
Hiya.
I’ve been using this theme successfully for a while now but for the past 2 weeks it hasn’t been viewing properly on my phone. I’ve had a web designer look into this for me and he said although he looks like an issue with the style-sheet, the style sheet isn’t broken. We have installed the theme correctly and I’ve searched online for answers with no luck! PLEASE HELP!!!
My blog is www.makemeupmarie.com
Thanks in advance.
Hi, Please give me information your site: link+admin access to https://cmssuperheroes.ticksy.com to I can check directly and show solution for you. Thank you!
Hi, thanks so much for your response. The site link is http://makemeupmarie.com/ and I can only add admin access if you provide me with an email address. Is there a way we can do this more privately, offline or via email please? I really appreciate your guidance.
I used info@cmssuperheroes.com, so this should be done for you. Please do let me know what you can do and when you can to do it. Again, your time is much appreciated.
Hi, we can perform custom help you in as soon as. I don’t receive any message to email: info@cmssuperheroes.com. Please check and send again. Thank you!
I’m unsure why this has not worked. Please can you advise? It tells me you are now an admin…
Hi, If possible, you can contact with us via https://cmssuperheroes.ticksy.com. thank you!
My support has expired but I never used it… I can’t get a ticket!
Please help me! My number is 07710263329 – if you can call me that would be amazing
Hi, Please contact with me via skype: hoanghienit101. Thank you!
Hi! My “Post Setting” isn’t working anymore! If I select any image to background, Isn’t Working. If I select “Post Full Width”, isn’t Working If I Select Post sidebar Left, isn’t working. Everything is working ok. but this 3 items, no! You know what’s the problem or what I can do for fix this?
please send me a ticket with info your site, i will help you check it https://cmssuperheroes.ticksy.com/ . Thank you!
But my support code has expired. :/ What can I do? I need help to fix it!
So send to info@cmssuperheroes.com, Thank you!
Hi there, I really admire your skills on this theme. It is a very feminine, simplistic, and clean design. If I ever decide to switch up my current blog, this will be my next look, definitely. One question: Could you please reveal the hex code for the main pink color used? It is so refreshing even though my blog is a warm brown.
Hi there
Thanks for your submission
Our theme can manage color in theme option
Screen: http://prntscr.com/dmjl6y
Best regards
ABSOLUTELY RUBBISH SUPPORT! Do not buy this theme. I have asked them a question 4 times only to seem to be being passed on to one person and then a completely different person answering my question. Terrible service and i have been using themeforest for years and have had no problems with support.
Hi
sorry, when hear it from you, Could you please tell me where you request our support, we can check and show you best solution
Thanks
Hello,
I was just wondering whether the Page builder plugin – https://en-gb.wordpress.org/plugins/siteorigin-panels/ works with this theme. If not can you recommend any other page builders that does work?
Thanks,
Alana
Hi there
Thanks for your submission
Our theme is wordpress theme only with widget ready, You can add your plugin and use it. We not recommend any more page builder plugin
Best regards
Hello,
I have several questions -
1) How do I get the drop down menu exactly like your demo… like with images and columns? 2) How do I get my posts to list like the do in grid squares like on this page -http://demo.cmssuperheroes.com/themeforest/wp-envogue/?page_id=349. 3) How do I get the same footer where you have all the social links 4) How do I get the instgram scrolling feed?
HI there
thanks for your submission
1. Menu: please enable mega menu in theme option first, then go to menu manager to setup your mega menu
2, Other point could you please create ticket to support@cmssuperheroes.com Our supporter can send you screen shot how it work
Best regards
Your answer number 2. I have emailed these people and have not got any decent answers. I have asked 4 times for help on this matter and yet haven’t received one helpful reply! You have asked me for my website login details 3 times yet no one has bothered to go and fix this error, which is clearly an error of the theme! I am getting very angry that i have spent money on this theme only to not be able to use it to it’s full potential that is advertised at in the demo.
I am still awaiting answers in how i can use my mega menu too… again someone was meant to log in for me and set it up. If these issues on my website are not fixed I will be taking matters further. So please use my log in information that I have provided 3 times and fix the error of the theme. I should not be expected to do this!
I still can’t create pages showing just one catogory it display them all or the right post for the category http://www.troubled-twenties.com/mental-health/. It is not saving any of my page setting changes, even adding a sidebar to my page doesn’t work anymore.
I expect a fix ASAP I have been patient for almost a month now.
Hello,
Thanks for your submission
I got your issue now, we was show you issue from save option pages, your server not enough max_array_index_length value, Could you please help me ticket to hosting supporter, they can change for you
I ready show you document about page setting.
About mega menu, i send you screen how you do, i will help you build it
Best regards
Hello,
I have installed the theme and imported the demo but I seem to be missing the main slider. It just says “slider here.” What plugin do I need to install for this slider?
Thanks,
Alana
HI there
Could you please go to theme option and enable your slider
Screen: http://prntscr.com/ctl2v3
Thanks for your submission
Hello,
I have downloaded and installed this theme and I’m trying to import the demo content but when I click the “Import Now” button after clicking on the Wp Envogue in my Appearance menu it does absolutely nothing?
Thanks,
Alana
HI there
i think server response have issue. could you please send info to support@cmssuperheroes.com
We can check It and show you best solution there
Thanks
My developer is looking for the v 1.0.6 can you tell me where to find that version?
Hi there
Could you please open your dashboard account on theme forest > download tab > you will see our theme download button
Thanks for your submission
That’s the version I downloaded
Thanks for your submission
I’ve had problems with widget “about me”. Pls, how to use the widget about me and put a picture on it? I’m not getting, thanks
Hi there
That is widget html text, You can add your link url image in to this widget
screen: http://prntscr.com/cmsyl5
Thanks for your submission
Hi there. I bought the theme, however I’ve had problems with the module of pop-up contact. It doesen’t work. I mean, the bar doesn’t scroll down, so you can not click on “message” and “send”. I’ve already moved my mouse to the form and scrolled down it but It was useless. Could you help me, pls? My website is www.trabalhofashion.com.br. It’s in portuguese. Tks.
Hi there
Could you please config your email at contact form7 manager ( doc: http://contactform7.com/setting-up-mail/ )
if you cant figured out, please create a ticket here
Thank you
Hi, congratulation this theme is awesome. I have question, I have installed this theme in this domain: http://sharonamador.com but the share counter it doesn’t count, I put the key credentials for Facebook, Instagram and Twitter but I don’t know Why always show “0” in the share field.
Please help me.
Best regards.
Hi, there
I have checked your site and it ready work, Did you figured it out?
screen http://prntscr.com/ce81is
Also please purchased our theme for use update and get our quick support then
Best regards
I have filled all the necessary information in your forum and I have yet to get a solution to my problem. Can you PLEASE assist with the following questions:
Hi…
2 questions:
I’m trying to get the logo the correct size. Currently it’s a tad bit small and not centered correctly. What’s the original dimensions used on the demo? I have been using different sizes and nothing seems to work.
Also, how can I get all of my menu tabs to be on one line??
Click here <http://77.104.145.180/~nekianic/> to view my site
Hi,
With this theme is there anyway that I can have a photo slide show of my own photos on the home page and not the featured posts?
ALSO my site is not updating the information when I post something. It is retaining the information from the demo content for example. In the first blog post in the subtitle that is wrong. I have cleared my cache on my computer and updated it and it remains there.
Please help
Hi there
Could you please update your question here: forum link
Our supporter can check your info and we can solved your issue together with you.
How post your topic on our forum: knowledgebase
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com
Hi
I have posted in the forum twice and your support is not the best. I submitted my questions on Friday and I still haven’t gotten a resolution.
Hey, What is your forum link request? we can check and show you best solution then
Thanks for your patience
Thanks for your submission, Our time support is GMT+7 that why bit delay, We are help you directly via forum channel now
Best regards
Hi,
With this theme is there anyway that I can have a photo slide show of my own photos on the home page and not the featured posts?
Hi there
Could you please update your question here: forum link
Our supporter can check your info and we can solved your issue together with you.
How post your topic on our forum: knowledgebase
…
Thanks for your submission!
Regards,
Support Team !
Questions? See our Knowledgebase and Support Center at http://cmssuperheroes.com