46 comments found.
See where warm wash, can we get these to change based on what is put in the backend?
Yes you can change, we have given an option at : http://prntscr.com/l9b3wx , But whatever image you are using here will be common for all products , will not be unique for each product.
Variants are not reflecting in the products page section. Kindly share your email id, as this is a bit urgent. Thanks
Send the store details to our support mail support@wedesignthemes.com.
Regards., BuddhaThemes Support.
Hello,
I want using this theme but it gives an error.Repeating product name and product price.I setup on the theme 3-4 times but then it gives an error.
Thanks.
Hope you have enabled both , Plz use any one.
http://prntscr.com/hh3rpvRegards., BuddhaThemes Support.
As i havent recivied anwser for my first comment i will add one more. I can’t find any were to remove “tags” in the collection sidebar either,
Sorry currently jquery ui library supports only for $ So that only we have disabled it in demo also.
Regards., BuddhaThemes Support.
no.. there is no check box in the theme on my side liek this, that check box is missing , can i invitge you as staff account? and what is ur mail?
Yes plz invite us! And we will be off until 20th due to official holiday! So if we got access before we signing off today we will update, else we can able to do only at 20.
Yes what is your email , so i can invite you NOW?
plz send it to support@wedesignthemes.com
done
Okay we will do it!
2 hours ago now, nothing happend? can you fix this or refund please.
Yes we got access and updated it , plz check it out.
Regards., BuddhaThemes Support.
no.. nothin was fixed, i still cant remove tags + you use 4 days to reply, please refund this , too many bugs
See its disabled already!
http://prntscr.com/gzr469Even in collection page also tags not appearing..
https://www.sohot.dk/collections/allAnd we were OFF for last three days! We already informed regarding this!
Regards., BuddhaThemes Support.
Great Theme boys, but i am stuck on one issue. How do i edit the Price range to be in the store currency? it only show $ and max up to 1000 $ lol.
Hi I need some support to set up the theme to my website. Looks like there is some error in the layout of the front page; my products are not being showed beside the image of the girl with sunglasses and the images where I have to upload my images to in the layout is miss placed. Also, how can I i stop the countdown to display a page.
Could you send the store details with the screen shot an issue! So that we can able to assist!
Regards., BuddhaThemes Support.
hello, I have installed to my shopify. but why in variation, the chosen colour disapear ? see detail https://viralcollect.myshopify.com/collections/handbags/products/soperwillton-women-handbag-set-pu-leather-4-pcs?variant=51544101781
I can click color variation, but why the color not displayed?
Also in variant add color values like red , blue , white.. , Don’t include like “blue women bag”.
Regards., BuddhaThemes Support.
Interest in buying this theme. are you still supporting it?
Yes laulax! Still we are on it.
Regards., BuddhaThemes Support.
Hi when i try uploading the theme to shopify it says its too big?
purchase code: 225308f5-50fd-4f35-a755-084a6ca12a15
Never mind I fixed the issue but I have another problem. My drop down menu on desktop it shows a box around certain collections why is that?
Hi.,
Unless you want to show the item as mega menu, please don’t include parent menu name at mega menu field. Kindly share your store login details to the mail address ram@iamdesigning.com, we will check it out.
Regards., BuddhaThemes Support.
Hi, does the RTL theme also support checkout page?
Hi.,
Sorry checkout page completely controlled by shopify inner modules, so we couldn’t even see that section to write css for RTL.
Regards., BuddhaThemes Support.
can i put a logo in the top header?
Hi.,
There is no inbuilt feature to move the logo to top header, but we can able to help on this after you made a purchase!
Regards., BuddhaThemes Support.
**URGENT **“Missing Translation” errors are scattered all over the site. What is causing this and how can we get it fixed?
Hi.,
Can we have the screen shots of the issue that you are facing?
Regards., BuddhaThemes Support.
**URGENT **“Missing Translation” errors are scattered all over the site. What is causing this and how can we get it fixed?
Hi.,
Can we have the screen shots of the issue that you are facing?
Regards., BuddhaThemes Support.
Hi there,
My homepage with the theme installed:https://whitelabeld2c.myshopify.com/
Example: http://enzo-fashion.myshopify.com/
What settings do I need to follow to replicate this homepage? seems I only have slider,collections and product options where the example has much more content and cleaner transitions.
Is there any way to replicate the example, then I can just swap colourways and content.
Please advise, thanks graham@weareunified.comHi Graham,
It seems your store has been password protected, Could you share the store access password. Also kindly refer the documentation to configure everything as like demo. OR just share the store login details we will make it for you.
Regards., BuddhaThemes Support.
Hi.,
We are updating your site. We will let you know once done.
Regards., BuddhaThemes Support.
Hi.,
We have setup for home pages. For inner page sidebar filters and other things you need to add relative tags and etc. Those things can be setup based on what kind of product tag you are going to have. Please refer documentation and help videos.
Regards., BuddhaThemes Support.
I am having trouble getting the Instagram image gallery pulled into the footer. I put in my username and client ID. But nothing is getting pulled in. Anybody else having issues with the instagram gallery on the site?
Hi.,
Actually its working fine, If possible share your store details we will look into this! Please cross check whether you entered proper username and client ID(client id should be alpha numeric) e,g
Hello. Thanks for the quick response. How can I share my store details with you without posting them in here? Can I email them to you?
Hi.,
You can send it to the mail address ram@iamdesigning.com or create staff account for this mail address from your shopify account section.
Regards., BuddhaThemes Support.
Thank you. I just emailed you
Hi.,
Kindly check and confirm with your instagram client id. We checked using our’s in your site, its working
Invitation was sent to ” ram@iamdesigning.com ”. We do not have any other email on record except for this one. Thank you
Oops ! Some how we deleted that invitation by mistake , could you resend it please!
I am having quite a few issues with our mobile site page layouts. How would I go about correcting this. The layout problems seem to primarily exist when I create a table on a page and insert images.
https://www.dropbox.com/s/nt8x6sqptus35s4/Screenshot%202016-03-24%2009.45.53.png?dl=0Thank you
Hi.,
We tested with IOS devices and other smartphones too! Could you share the platform details of issue that you are facing. Bcz even your http://www.thereelshot.com/pages/meet-the-trs-team also in table format but it appearing nicely in all devices.
Regards., DesignThemes Support.
After some research and trial and error I did get some of the tables to preform better. However there are still some areas of mobile that do not format right. For instance, the top right cell of every table does not want to center align any image placed in side of it for some reason. In addition, one of our banner ads on the homepage does not format to mobile. Attached is a screenshot from a smartphone as well as what it looks like on the desktop.
Desktop – https://www.dropbox.com/s/qx8ntdrjg4t3hbx/Screenshot%202016-03-25%2007.50.58.png?dl=0
Mobile – https://www.dropbox.com/s/xps6s9px07r9i9d/Screenshot%202016-03-25%2007.51.38.png?dl=0
Hi ,
We tried to access the site by using the existing credentials what we already created, but it fails to allows us. could you give staff invitation to the mail ID again or reset password and send it to us! So that we can work on your site.
Regards., DesignThemes Support.
Hi my name is Jose. I purchased the ENZO shopify multipurpose theme and as I try to download it onto shopify I get a message that says something went wrong, but gives no information. Any idea as to why this is happening and how to fix it?.
Hi.,
Thank you for contacting us.
Its seems you have uploaded the file without extracting it. Please extract it and upload the file as per details found in documentation.
Regards., BuddhaThemes Support.
Hi I need some support to set up the theme to my website. Looks like there is some error in the layout of the front page; my products are not being showed beside the image of the girl with sunglasses and the images where I have to upload my images to in the layout is miss placed. Also, how can I i stop the countdown to display a page. Every page I go to a countdown is showed until the page can be displayed completely. This is very annoying. I need the pages been displayed faster without any countdown.
Hi Elanecosantm
Thank you for purchasing our theme!
Kindly send us your store login details, we will do whats needed!
If you wish to send staff invitation to your shopify store, please use the mail address, ram@iamdesigning.com
Regards., BuddhaThemes Support.
Is it possible to upload short product videos with this theme ?
Hi.,
Yes, You can find it here…
https://www.youtube.com/watch?v=fA0zTqdzA34 https://www.youtube.com/watch?v=uNAECZeaN-s https://www.youtube.com/watch?v=n-UkPVl_BwARegards., BuddhaThemes Support.
