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I have some problems with the galleries. I add a gallery to my site and if I open it with a Browser there comes a white site. Even the the demo pages with galleries are blank!? What shall I do… I really need some help! thanks
It sounds like you have a WordPress memory issue – if you haven’t posted on the Help Center @ http://help.themeva.com – please do and support can assist you.
Whilst you’re there, try searching for wordpress memory and you should find a guide to increasing it.
I already increased my memory in the config.php! Didn´t help…
I posted my I issue on the Help Center and hope that they can help me very soon!
Have you tried the suhosin values too? I know support are working through the questions now.
No, I only wrote “define(‘WP_MEMORY_LIMIT’, ’256M’);” in the „wp-config.php“. Thank you for your help… I will search for suhosin values but maybe the help center is faster
I’ve located the issue and support have now replied to you on the Help Center.
thank you very much! It works fine now… thanks for the fast support!!!
Hi, the gallery grid in the homepage doesn’t seem to work well after i’ve changed it to ‘Product Categories’. Initially I was using Portfolio Categories, then I realised that this theme is compatible with Woocommerce. However, after changing the items into products i get a few lines like this:
Warning: invalid argument supplied for foreach() in /home1/shockme3/public_html/standardoffice/wp-content/themes/ePix/lib/inc/classes/post-categories-class.php
For the ‘All’ section the images do appear, with those sentences appearing, and there is nothing appearing after clicking the other categories eg: Link Chairs, Education Collection, Reception Counter.
It works fine when i use them with the portfolio but when I change to products it became buggy…
Is there anyway to resolve this issue?
here is the web url: http://standardoffice.diningoutnow.com/
Hope to hear from you as soon as possible.
For support, please use the Help Center @ http://help.themeva.com – it 100% works with products, see here: http://epix.themeva.com/grid/
It’s worth checking that the category slugs match the category name e.g. Link Chairs should have a slug of link-chairs?
The slug problem is resolved. Thanks alot.
Is there a way to add more fields in the contact form?
Unfortunately not, however you can use a plugin like Contact Form 7?
Can the template have more than one page of the full-screen slide show?
Yep, goto the page you want it on > Add Gallery tab > Select Fullscreen Slider > Select data source ( slide set for example ).
I hope that helps, any further help, please use the Help Center @ http://help.themeva.com
Does the theme distort images on mobile/tablet devices? (ie not keep the proportions the same)
Yes, it will keep the ratio in tact at all times and there is no squishing or stretching.
Hi is it possible to make a bulk upload of images for the shop.
Also is there a way to setup a watermark /copyright in images in the shop?
I don’t believe there is a way to bulk upload images to the shop. I recommend asking on the woo commerce forums to see if they have a way ( it would be down to the plugin and not the theme ).
Can your Caption area on the full-screen slide allow html or shortcode?
Is there a limitation on how much text can be in caption box?
I am trying to put a simple form in there.
Yep, it’s possible to add HTML or a short code to that area. You just have to be conscious of the amount of space it uses. What were you thinking of adding in there?
Hi how about for photo galery description text and comments
I’m not sure what you mean?
Hi, don’t know if this is common/already answered: couldn’t find it in others comments..
Getting this error ~ 20x on top every page: caused by Visual Composer:
Warning: Illegal string offset ‘type’ in … /wp-content/plugins/js_composer/composer/lib/mapper.php on line 64
is that php error setting or plugin error?
is the place to ask to resolve?
That’s an old error, are you using the latest version of the Theme and upgraded Visual Composer via this method: http://help.themeva.com/theme-issues/
downloaded ePix two days ago, and Visaul Composer yesterday, so presumably, yes. Any answer to how to fix….? thanks.
Wordpress v. 3.8.1
Visual Composer v. 3.7.4
ePix v. 1.0.7
Visual Composer is included within the theme. Please ensure you’re installing the theme version of Visual Composer and not your own. Delete the current version of Visual Composer and install via the message displayed at the top of the WordPress admin.
If you’re still having issues, please use the Help Center @ http://help.themeva.com – post your WP login details and support will take a look for you.
thanks for speedy reply! Are you saying I didn’t need to buy it seperately? (I did..) Anyway, building locally and don’t have FTP access … any way I can manually install (ePix’s “built-in” version” ) of Visual Composer plugin?
Sorry to say, you didn’t need to purchase it. If you delete the version of Visual Composer via Plugins, you’ll see a message appear in the WP admin telling you to install it and that will install the version from the theme ( which doesn’t have the above error ).
oh.. its a good plugin. I’ll find one other site to use it on…
I’ve removed the (purchased) version.
so now presented w/ “Begin Installing Plugins” -> Visual Composer “Install” ...
but again: don’t have FTP: any other way to install?
It shouldn’t ask for FTP when install via the WordPress admin. I’ve got a few users on local server and doesn’t affect things.
“shouldn’t” ... and yet it does (for me).
developing on macbook pro 10.9.1
resolved myself: ensure permissions are recursively set for directory structure to at least 755. Use mac user/pw as ftp credentials and it works.
Time wasted getting to this simple point: more than I’ll admit.
Sorry to hear it’s taken that long, I hope you can get stuck into it now. If you have any further questions, feel free to post onto the Help Center @ http://help.themeva.com.
Hi, I have recently activated the theme, but the theme options panel is not working. The options categories come up, but everything below the options is blank, so I’m unable to customise logo etc..
site is intelligentboxing.com
It sounds like a plugin maybe interfering. It’s worth checking out this troubleshooting guide here and if you’re still having issues, please post onto the Forum for Support to help you.
I would like to know if i use your theme and in 3 years time I want to move over to a new theme, will all my galleries be lost. I can understand having to fix short code if it is based on that, but if the new theme has a gallery option could I move over with all my data still there?
Three years is a long time in the web world, if it’s one of my Themes you switch to you’re more than likely to be able to use them. If you take a look at DynamiX, it’s 4 years old and still supports the original galleries.
Hi, I have pre -buying following questions:
1- Is there possibility to add second menu bar horizontal top of the page (smaller one)?
2- Is the possibility to add pre – home page like this: http://www.slowik.eu
3- Is there possibility to multiple upload photos for example over 200 at one time ?
4- is there possibility to make transparent background for menu bar, like this: http://www.imaginemthemes.com/themes/?theme=PhotoReactive ?
5- is there automatic updates included?
6- i s there possibility to add additional font like this : Vivienne
7- Is there possibility to add gallery list in animation like: http://themeforest.net/item/camera-7-minimal-photography-wordpress-theme/full_screen_preview/6347984
Thank you in advanced for your answer.
1. Unfortunately not without modifying the theme .
2. Yes, you can set any page as the home page and act as a landing page, it will still contain the left menu.
3. You could use the attach method but 200 images is a huge amount and would affect page load speed a considerable amount. The attached method is a WordPress function, I would check that is possible first. The alternative is to use the Slide Sets to create multiple sets of 25 images, it’s easier to manage that way.
4. Yes it is, you can set any color and level of opacity.
5. If you use the Envato plugin, it will alert you when there is an update and you simply click a button to update it.
6. You can add more fonts if they’re available via Google fonts, if not you can use 3rd party plugins to add any font.
7. The stage gallery has the option to slide horizontally. See here for example http://epix.themeva.com/home-example-iiii/ you can set this smaller if you wish.
Hi when I swipe through and there is a video – the swipe stops working and rotator freezes. Any solution ?
That’s strange, you should be able to swipe across the center of the video. What device are you using?
I purchased this theme recently, and have not had a whole lot of time to customize ePix. However, I would love to keep the look of what I currently have for the home page and galleries… I see that the grid is very similar to what I have now. Is it possible to have more than 3 columns wide? Please see http://www.jeffreyallred.com (Currently running Elastico theme)
Yep, you can set upto 12 columns. Just set via the Page > Add Gallery > Grid > Columns.
hi! i purchased the theme a few days ago and have couple of issues can you help me?
1) when using the light box option it displays file names from the computer as i uploaded them.can this be undone ? i don’t want any title on my photos!
2) some bug with the resolution – i have a lot of where dead space on the right side of the screen the isn’t loading to the end
1. Please post this onto the Help Center @ http://help.themeva.com and support will give you a bit of CSS to hide this title.
2. Are you sure it’s just not because you’re in boxed mode and not full width? You can set all pages to full width via Appearance > Theme Options > General.
Hi, very nice theme. Are there any plans to include Ken Burns fine tune controls like zoom left to right, in/out, initial/end position ?
It’s on the development list of things to add in the future. I can’t set a timeframe on this but I’m keen to add little touches like this.
Hi, a great theme! But how can i translate the “Sub Title” with the qTranslate-PlugIn.
It’s currently not possible to translate the subtitle.
hi there, just have a few questions:
1. Can you have mulitple galleries on the main menu, for example :
About – text
Studio – gallery
Couture – gallery
Contact – contact form
2. Can social buttons be included on the home page above/below the menu?
1. Yep, you can setup as many pages with galleries on as you require.
2. Yep, they can. You can set them on all pages or just the home if you wish.
Hello, I have purchased the Epix theme but need help fixing a couple of things.
1) Can I disable the lightbox icon (circle with two arrows) but still keep the lightbox feature?
2) There seems to be a thick white horizontal line at the top of all my pages. When I scroll down the page the line moves out of view but when I scroll back up it is still at the top of the page. Do you have any suggestions on how to remove this line? Is this a common issue?
Hope you can help, thanks, Lewis.
Please use the Help Center for support @ http://help.themeva.com – it’s worth taking a look at the Customization screencast in the documentation for how to customize elements with CSS.
Can you post a link onto the Help Center and support will investigate what the line is, thanks.
Thank you for the quick response. I have tried to register with the help centre but keep encountering errors. I have followed the onscreen instructions and have contacted the Webmaster to try and rectify the issue. In the meantime here is a link to my website.
Please could you have a look at the white line at the top of EVERY page and offer your advice on how to remove it please.
Thank you for all your help, it really is appreciated.
You’re already registered – you can do a password reset here : http://help.themeva.com/wp-login.php
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