rascals

rascals supports this item

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787 comments found.

Hi guys, I purchased the theme a couple of weeks ago and love it! So far there are 2 points I could use some input with: 1. I would like to move the social media buttons, which are by default in the Footer Top Bar to the header top bar, but I cant figure out how.

2. Is it possible to display the content from the /releases-artist/artist page at the bottom of the /artist/artist page?

It’s been a few years that I played around with wordpress and this shortcode thing is still quite new to me, so I’d be grateful for any advise ye could throw my way :)

Hello,

I’m sorry to hear you are currently having trouble.

Please start a support ticket at http://rascalslabs.ticksy.com/

Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.

we went the direct BUY NOW way when we purchased the theme. any hint on where we can find the purchase code? i’ve been rooting through my email but cant find it

Hello again,

Please take a look: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Or send your receipt via our contact form on profiles page.

Kind regards,

Mariusz

Logo is not responsive. I just updated the theme but the menu disappears as the screen gets smaller. How can this be fixed?

Hello,

I’m sorry to hear you are currently having trouble.

Please start a support ticket at http://rascalslabs.ticksy.com/

Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.

OK, I will submit a ticket and provide more details. Thank you!

Hi. My support has ended for this theme, but the theme no longer saves the css or any of the internal settings. I’ve got no idea what happened. It all happened after my webhost messed up my hosting and didn’t renew. After I restored the website for my client, the theme was messed up, and nothing saves internally any longer. I’m trying to delete all trace of the theme so I can start fresh again, and hopefully the settings will save, but I can’t find any trace of theme settings in Phpadmin. Could you let me know of the location for where any theme settings save in Phpadmin so I can find them and delete them??? Many thanks.

Hi, Sure, go to phpmyadmin > table your_prefix_options > find ” epron_general_settings” .

cheers!

How can I display top menu on mobile phone?

Hello,

I’m sorry to hear you are currently having trouble.

Please start a support ticket at http://rascalslabs.ticksy.com/

Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.

Hi, i’m interested to buy theme but i have a question: how to configure the single song buy with woocommerce?? can you buy single songs or all the cd in same product page? do you need to create a single product for each song? Thanks

Hi again,

Zona is is fully ajaxed and has the new “bottom” player. Of course, it also supports Woocommerce. Unfortunately there is no possibility to see admin panel. But you can buy a template and if it does not suit you then we will refund you money. You can add playlist to the product page, I have created for you product demo:

http://zona.rascalsthemes.com/light/product/broken-beats/

You can also add products for each track, so then they can be sold as a separate tracks.

wow perfect that’s exactly what I need , now I just have to choose which of your beautiful themes to choose :-) Thanks best support

Great! Well, if you need any help, I’m right over there.​

Hello guys … what happened to the SLAM theme, my recordlabel www.repressure.com is built on that theme … I’m a bit worried :(

Hey ,

Sorry but we will not help you because it is not our theme.

Best regards, Mariusz

Does this theme support WordPress 4.9?

I’m sorry. Your theme randomly and completely stops working with a poorly written and opaque error message and you expect me to pay another $35 for support. This is absolutely unacceptable. That message is barely English.

Hi again,

You can contact with us via our contact form on ThemeForest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and we can help you. Do not worry you will not have to pay again.

Kind regards, Mariusz

Thank you for your help.

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