This author's response time can be up to 2 business days.
Hows the woocommmerce coming along? :] $45.00 just waiting for that update
Hello, thank you for your interest. Decision about WooCommerce wasn’t made yet but we will decide probably until end of week. Please follow us on http://twitter.com/rascalsthemes.
:] glad you guys decided to impliment it ^_-
hello, i have disable comments from the theme options but on a news page the comments are still there, how i can disable them?
Also i would like the social bar to be placed under menu bar, i have try it with little modification with header and footer.php with no luck, can u help me?
Hello, please create a support tickets at http://rascalslabs.ticksy.com/ (separate tickets for both issues)
about the artist or single event pages, is it possible to display the right sidebar on those pages?
Thanks in advance, your theme is awesome !
Hello and thank you!
Yes you can, no problem with that.
I cannot find how to get the player on th main page, as well as how to throw splash photos up there…Where is the documentation?
Hi, documentation is located in template package which you downloaded from TF, inside it you will find Video Manual chapter.
I’m sure it will clarify how to use this template.
If you will have any more questions, please do not hesitate to start a support ticket at http://rascalslabs.ticksy.com
hello again, what settings you have set in the banner in order the vinyl disk to move like that? start end animation etc
Hi, it’s explained in Masonry Boxes video tutorial.
Please check your template documentation which was included in template package
Hi, when trying to add a track under Releases, the update button is no longer there so I am not able to add a new track. Also the the seven releases that I do have on the site, I am not able to update them because of the same reason. I hope this makes sense. Thanks in advance, your theme is awesome!
Hello Please start a support ticket at http://rascalslabs.ticksy.com/
Hi there, I have a problem with audio players, cursor and time remaining doesn’t work. Cursor’s behavior is strange, when I click him, reloops the track, and is not visual present. The time remaining is permanently 00:00. I have a playlist here: http://www.sonoevents.ro/audio-playlist/, and also in widgets like simple track players: http://www.sonoevents.ro/ What I’m doing wrong?
Hi, please start a support ticket at http://rascalslabs.ticksy.com
is it possible to create a link in main menu that link to artists from a stecific category artist. And this page would be displayed like your artist page?
Thank you very much.
Hello, you can build such page via shortcodes. We strongly recommend to watch video tutorials and especially Artist chapter (link can be found in template documentation).
After page is finished you can add it to menu in Appearance>Menus, drag n’ drop it to desired position.
Thanks very much !
I have recently tried to install this theme and everytime i activate it it gives me this error and crashes my site Fatal error: Cannot redeclare wp_pagenavi() (previously declared in /home3/xavior/public_html/thedailydeception.com/wp-content/plugins/wp-pagenavi/core.php:12) in /home3/xavior/public_html/thedailydeception.com/wp-content/themes/eprom_1_2_4/framework/functions/wp_pagenavi.php on line 128
Hi, please start a support ticket at http://rascalslabs.ticksy.com
Nice theme, we own this somewhere in another account – Is there an instagram logo in the socials guys???
Awesome work – enjoy your diamond encrusted mousepads
Hello and thanks for nice word – there isn’t any which we can offer at the moment, sorry.
Just tried to use the revolution slider plugin- the update slide save button is not functioning.
Is there an area you can point me on your support forums where the wackness of the revo slider issue is being discussed?
Not really into signing into 1000 support forums for all the themes we buy, thus I ask directly on Envato -
Hello, please start a support ticket at http://rascalslabs.ticksy.com/ – we are not providing technical support via comments on ThemeForest.
Fresh install :
(revo slider bundled)
1. Dummy content doesn’t import images for slider, etc. Had to unserialize data, and guess which files needed to be uploaded for it to which location— wp-content/uploads/2012/11/ from Assets/Images/, and Assets/Images/revo-slider/
2. Once configured, and main menu setup, editing the home-page to use Revo, no slider shows.
3. No Instagram Social support. (has facebook, twitter, etc)
4. Can not use audio from external sources for playlist. Files MUST be uploaded to the server through wordpress, and then attached.
5. No options to adjust colors aside from Light or Dark (aka, most themes on Envato allow for extensive configuration of colors - this theme does not)
For all that is holy —please fix this catastrophe of compounding frustration. I can see by the sale count, you have ample resources to correct something so simple - aka … why does REVO slider work in your “demo” to sell this theme—but is bust in the actual theme.
Thanks in advance.
Hello, thank you for buying our theme and im sure that issues you’ve encountered will be solved without problem
1. dummy-content.xml never added images to template. It adds example posts, menu items ect, only database entries without any images.
2. Because you have to setup Revo slides first. Did you tried it?
3. What do you exactly mean by “Instagram Support”? There is no problem to adding Instagram (or any other site) icon above footer. You can simply replace not used social icon with another one.
4. That’s not true. You can stream files from external sources but of course some limitations of audio library which was used in Eprom Theme
Read more at http://www.schillmania.com/projects/soundmanager2/doc/technotes/#requirements
5. In ThemeSettings>Customize>AdvCustomization you can set background colours. And even if not every setting is visible there – it’s no problem to use own CSS rules to
Only difference between themes that are sold on TF and theme on live preview are images which are not supplied with the Template, please check Template description to clarify that.
Also keep in mind please that if you wish we can show you how to setup theme to look exactly like live preview – except of course images which has to be bought separately.
If you have any more concerns please start a support ticket at http://rascalslabs.ticksy.com/, we will gladly help you to clarify any doubt which you still may have.
Hello… Thinking of purchasing this theme for a client. Any issues with WP 3.8 or should we wait for an update from you?
Hello, as we’ve tested it we can say it’s working really well. Aslo none of our customers didn’t reported any issues with it.
Hello, I downloaded the rar package but don’t see any documentation in it?
Hello, im sure there is. Package file is around 30 MB and “Documentation” folder is located in main package directory
Hello, i try to change “Main color” with color picker to green (#1eb832) under admins Theme settings/Customize/Basics/. It does´t work at all. Theme color still remains orange. Logo margins slider does´t work too. I have WP 3.8. installed and “Maintenance Mode” ON. Please help.
...and Shortcodes Manager opens “404 page not found”... I am really frustrated
Hello, most probably issue is caused by server settings but please start a support ticket at http://rascalslabs.ticksy.com/ so we can verify it.
Ticket started. Thanks in advance.
I got a few questions before I make a decision to go with this theme. I am starting this out with very little content so I want to make sure this would work both ways.
1. Recent Releases: On the home page, if there is 2 releases vs 3, does it fill the entire column? and can I link the release to an outside url within the theme? or even point to the sound-cloud light box like some of the other items?
2. If there is no latest news does the twitter column move up?
3. Can I get rid of the footer column with the recent posts, categories and flickr?
4. Can I easily get rid of the google maps in the contact page?
I really appreciate it it man, Thanks.
Hello there, thank you for your interest in our theme
1. In this case there will be a free space to use, shortcode which is used here allows you to set number of columns and releases which are displayed.
Please check our video tutorial which will show you how homepage was built http://youtu.be/QZxVam6VfXU and can I link the release to an outside url within the theme? or even point to the sound-cloud light box like some of the other items?
Not within this shortcode if thats what you mean but template has similar feature like you’ve mentioned (Soundcloud inside lightbox)
2. No, it’s static.
3. Yes, you can turn it off
4. Yes, no problem wih that.
Hi, is there any way I can buy the regular license for your theme via webmoney?
We can offer only official TemeForest payment methods, sorry
I would like to delete the “Cache” folder, I prefer to manage cache with the htaccess and I can’t because my website give two caches… There is a conflict with the theme cache and my htaccess cache.
When I delete the folder, it automaticaly reappeared.
How can I delete this folder ?
Hello, please start a support ticket at http://rascalslabs.ticksy.com/
How to import the dummy data ?
Please watch the Video Manual, Theme Installation chapter. Link to Video Manual can be found in template documentation
Hi. I am interested in purchasing this theme but wanted to know if the Links on the Artist page includes one for their website? The demo only shows Facebook and Twitter.
Sorry not sure what do you mean, please explain.
On the Artist pages, on the left side where their info is written (origin, genre, links, etc) the demo has the links listed as Facebook and Twitter. I’m just curious to know if those are the only two links programmed into the theme or if there are more options.
Those links are built from shortcodes and HTML tags so they are totally flexible in modification and adding them as many as you wish.
I am creating artist pages and whenever I try editing the links in the ‘details’ section, it doesn’t come out right. The spacing is off, the words type over one another, etc. What a, I doing wrong? Thanks!
Is there a way for me to retrieve the default coding that was in the artist pages? I accidentally saved something else and it’s incorrect.
Please start a support ticket at http://rascalslabs.ticksy.com/
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work