The theme does not look like in the live preview. It just is very blank and messy. Couldn't open a ticket because it says my time is up. Bad service.
If you you have problem with your theme you can contact with US via our contact form on our profiles page. We wrote in the item description that pictures from the live preview are not available in the download packakge, but we could have helped you if you wrote to us.
OMG - it's too complicated for the average wordpress user - yes, I know..Weird, we sold more than 3000 times, and our customers...it's great reply but it's too complicated. I've tried to add songs to sell but I have given up and deleted the theme.
I could be wrong (cause I can't work it out) but I think the Woocommerce side doesn't take care of audio sales.
It is weird to rate a theme for one star, just because you can not handle it. You have video tutorials, support forum and demo content to make it easier to understand how a template works. The template is divided into two parts, a music portfolio and a shop. You can add playlists on the shop page, there is no problem with it. You did not even ask us for help! It's ridiculous to rate theme that way.
I have been using this theme for about 3 years already and it definitely was a premium presentation for my business. New themes are available now (Spectra, Noisa) by Rascals, I think it's time of an update. Any discount codes for already existing customers?
Weird, we sold more than 3000 times, and our customers did not report any errors or bugs. Make sure that you have latest theme version. If you still have problems please create support at https://rascalslabs.ticksy.com/ we will be glad to help you.
The music in homepage not run, others functions not run.
Weird, we sold more than 3000 times, and our customers did not report any errors or bugs, so if you still have problems please create support at https://rascalslabs.ticksy.com/ we will be glad to help you.