CurlyThemes

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251 comments found.

Hello, i had a problem with the theme, but because i’m also a technical IT guy i already fixed the problem. But i want to share it with other people here!

In the theme package there is a plugin zip file for the layerslider plugin. I noticed that it didn’t want to install because the path was wrong. I noticed that the file name of the plugin zip is wrong, so thats also something to fix for the support team of this theme!

How do you fix it…

Go in to the WWW folder on your server, then go to WP-Content and go in to the Themes folder. Select the Equestrian folder en select plugins.

Go in to the Equestrian zip file on your computer and go also there to the plugin folder. Now you see the layerslider zip file, extract that zip to a folder on your computer. After you zip that folder again and you name it layer_slider.

Go back to the plugin folder on the server of the Equestrian folder and upload the layer_slider.zip there.

Now it will install!

AlexPeter

AlexPeter Author Team

Hello,

Thank you for letting us know. We will investigate the layer slider auto-install link and, if it is the case, we will address the issue. In case of any troubles with the auto-install, manually installing the plugin ZIP is a safe alternative. All the best.

mattjl

mattjl Purchased

The temp will not show in fahrenheit and stuck on celcius any ideas?

AlexPeter

AlexPeter Author Team

Hello,

I’ve tested the weather plugin right now and the units parameter seems to be working fine. Please make sure you are using the latest theme version with the current Simple Weather version. Also, make sure the issue is not related to cache. If you need our help, please open a ticket with a link to your page on our support platform and we will take a look. All the best.

Hi, im trying to do the slider and I just put one picture but when i see the result there is a red picture that i dont were it comes from and i dont know how to take it out. you can see: http://prntscr.com/eqex8e

yhank you

maria

AlexPeter

AlexPeter Author Team

Hello Maria,

Please open a ticket on our support platform with a link to your page and we will help you remove this element. All the best.

Hi, I have some questions:

1) my homepage is: http://prntscr.com/ev6ssf and have the default header but i would like that the others pages have the compact header like this: http://curlydemo.staging.wpengine.com/equestrian/header-style-2/?header=1

and I dont know where i can configurate to change every page to have compact header cause all of them have the default header.

2) I have a backgroun image that I just want in my home, but on the rest of the pages I want a white background. How can I configure that I only want this background image alone in the home? Because it puts me in all the pages.

thank you

I modify the height of header? cause the header of home i like it big but the other pages could be the same header but lest height….????

iam doing this—> http://prntscr.com/evkcwd but it doenst work the height of header

AlexPeter

AlexPeter Author Team

If you have issues with setting the header height for individual pages, please open a ticket and we will investigate on your platform. Thank you.

samerk

samerk Purchased

Hello, I have been using your theme and it is great but what i have noticed in the past and still notice is that when i load it in the web browser it loads well. If i make the browser small it accomodates well and the menu goes mobile (perfect) On a mobile phone on the other hand, the page loads BUT menu does not go to mobile version…... http://www.ezhorsebetting.com/

AlexPeter

AlexPeter Author Team

Hello,

I’ve tested the mobile menu on our platform right now and it seems to work fine. Please make sure you have everything updated to the current version and, if you have any custom code, that it doesn’t affect the responsive menu. Also, you can try deactivating extra plugins, to make sure there aren’t any conflicts. If you can’t find the source of the issue, please open a ticket on our support platform and we will investigate. All the best.

samerk

samerk Purchased

working fine now, looks like I had some outdated plugins. :-)

suebee

suebee Purchased

I had set up the theme to automatically update. My client hasn’t really updated their site in quite along time. The site is not working at all right now. The home page is active, but all the other pages don’t come up. I’m not sure how to proceed since both the theme and WP are the latest. www.custom-landscaping.com.

AlexPeter

AlexPeter Author Team

If you don’t get the auto-update notification for a plugin, you should deactivate and delete it. This should push the auto-install for the new version. For the photo frame issue, you need to open a ticket with a link to your page. All the best.

suebee

suebee Purchased

deactivate and delete all three plugins?? And you’re saying that if I do that, it should automatically update all three? I just want to be sure before I totally delete them. thanks.

AlexPeter

AlexPeter Author Team

Yes, if you delete a plugin included in the theme, it should push you the auto-install for the plugin version included in the theme version you have installed. All the best.

Hi, Could you please support me because I cannot customize my theme due to no options are available in Appearance >> Customize. as you see here http://prntscr.com/fppppq

Thank you,

AlexPeter

AlexPeter Author Team

Hello,

It is probably a compatibility issue. Please open a ticket on our support platform: https://curlythemes.zendesk.com/hc/en-us/requests/new with a link to your site and we will help you. All the best.

We purchased and installed the theme, however the website is dead slow, almost takes 10 mins to load front end or backend. We are totally stuck on this. Tried caching, fastcgi -> 2 as our machine is using IIS and various speed up techniques but in vain.

We have also installed dummy data. Before installing dummy data the site was loading very fine, but without dummy data the site doesn’t look like demo site.

In worst case, can we get a HTML version of this theme ?

Any assistance would be highly appreciated.

AlexPeter

AlexPeter Author Team

Hello,

Equestrian is one of the faster themes out there, there is probably an issue on your platform. Please open a ticket with a link to your site and we will take a look. All the best.

Thanks a lot, we opened a ticket.

No theme UPDATE, since 2014???? Your comments?

AlexPeter

AlexPeter Author Team

Hello,

Last theme update for Equestrian was two days ago. You can always check the right sidebar in this page, under Last Update, to see when the last version was approved. Let us know if you need help. All the best.

Hi there, I need to update the theme to the newest Version, how do I do that? And how can I update the Revolution Slider and VC? Thank you!

AlexPeter

AlexPeter Author Team

Hello,

We have a dedicated chapter in our documentation about how you can update the theme: http://docs.curlythemes.com/equestrian/#how-to-update-the-theme After the theme update, if you don’t get the auto-update notifications for plugins, you should deactivate and delete them. This should push the auto-install for the new versions. All the best.

Hello, can you please share me the woo commerce documentation.

Hello,

You can find the complete WooCommerce documentation here: https://docs.woocommerce.com If you have any questions about the theme’s WooCommerce integration, please open a ticket. All the best.

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