This author's response time can be up to 1 business day.
Hi, how can I download older versions ?
Please open a ticket to our support and let us know which version you need and we will try to help you. All the best.
Does this theme include a page builder or is it all based on shortcodes?
The current version includes Visual Composer plugin for content building. All the best.
Why don’t you update version number on ThemeForest description ? And, first of all, why don’t you publish changelog ?
In the description you can see the latest major update version, that comes with new features and functionalities. To see the change-log for the last update, please take a look at Release Notes, in the documentation from the download package or acces the online documentation here: http://docs.curlythemes.com/equestrian/#release_notes
All the best.
Hi – I’m updating a site I built a while ago with this theme and am v3.0.4. I’m being told in the dashboard that v4.0.5 is available. Can i go ahead and update straight from the dashboard? Thanks!
Please note that updating from such an old version of the theme, there could be compatibility issues, since we’ve made large changes over the latest versions. Also, you should delete the Curly Extension plugin before the update and install and activate the new version after the update. Please read the release notes before updating: http://docs.curlythemes.com/equestrian/#release_notes
It is recommended that you do a back up of your website. All the best.
Hi, please, i would like to know if you have an HTML version. I’m very keen in buy a HTML version of this template. thanks a lot
We do not have an HTML version, only the WordPress version. All the best.
Ok, thanks a lot
I upgraded to wordpress 4.5.2
Visual Composer does not work anymore.
You expect updates in the future?
Do you have suggestions?
Previous versions of the theme and Visual Composer are no longer compatible with WP 4.5+ versions. You need to update Equestrian and VC to the current version. After the theme update, you should deactivate and delete VC and follow the auto-install from the suggested plugins tab. All the best.
On our servers the automatic theme update does not work.
I managed to download the update and I did it manually.
After upgrading suggested me to update some plugins including VC.
Now it all works beautifully.
All the best!
Hi, after upgrading to wordpress 4.5.2 and Equestrian 4.1.3 the visual composer is not working anymore on page editing, how can I upgrade the visual editor too?
I’m sorry, found how to upgrade VC right now. All is working now.
We are glad to hear you were able to make it work. Let us know if you need help. All the best.
hi i’ve updated to the latest version but i’m having an issue with VC. more specific: i’m using a Image carrousel but since the latest update i cannot scroll anymore…
more specifi i’m using onclick prettyphoto and then i cannot navigate the pictures ..
If you are talking about having navigation buttons inside the light-box, the current Image Carousel VC element does not have such buttons. If this does not answers your question, please open a ticket with a link to your page. Thank you.
Working with template Contact Page #3 – is it possible to remove the form as it does not work all the time?
In the current version, we are using Ninja Forms plugin for placing forms in the page so you can simply remove that VC element. If you are using an old Equestrian version, with the built-in form in the template, then you can remove it only through custom code. The form issues are most likely caused by incompatibilities. We recommend you to update to the current version.
Please note that updating from such an old version of the theme, there could be compatibility issues, since we’ve made large changes over the latest versions. Also, you should delete the Curly Extension plugin before the update and install and activate the new version after the update. Please read the release notes before updating: http://docs.curlythemes.com/equestrian/#release_notes It is recommended that you do a back up of your website. All the best.
Thank you for your quick and detailed reply – it is an old version hence I dont want to upgrade as I know there will be issues.. version is 3.0.3 – Can I ask what you mean – remove the VC element?
Visual composer ?
so custom code I guess? can you point me in the right direction and I will remove the code…
Yes, in the new version we use Visual Composer elements. You can try editing the contact page template file and do the alterations in the code. Still, please note that we can not assist you with custom code services and helping you with an old version that we no longer support and is no longer compatible with recent versions is difficult. We strongly recommend finding a way to migrate the content to the new version. Maybe even rebuilding the website, as it will be the best long term solution. All the best.
Why are your photos blurry?
The images are pixelated in the demo content because they are placeholders that you need to replace with your own images. We do not offer the full resolution images for copyright reasons. It is specified in the product description page that pictures and videos are not included. Their only purpose is to help you identify the section where you need to add your images. All the best.
Hi how do I change each page from having the background image? the background image is on my page content as the background. i just want it to be white on the other pages except for the static front page.
If you want a background image only for the home page, not for the whole website, you should assign it from the Individual Page Settings. It is in the Background tab, the second field, Background Image. If you can’t find it or you need more help with this, please open a support ticket. All the best.
Can’t even upload the zip file. I’m getting an error “The theme is missing the style.css stylesheet” Can anybody help?
This is a typical error for uploading the wrong ZIP file. You need to install the equestrian.ZIP file that is inside the download package ZIP, not the whole ZIP. Open the ZIP archive that you got from Theme Forest and take out equestrian.ZIP, this is the theme. If you can’t figure it out, please open a ticket and we will help you. All the best.
Super thanks for the fast respond and everything is working fine now
Where can I add a slideshow option for homepage background?
Through the Individual Page Settings you can set only a background image, we do not have a slideshow option. An alternative solution would be to use the Visual Composer row background options to set an external video as background. All the best.
How can I set up a slideshow like your demo page?
Our demo page uses a header slider. You can find the option under Individual Page Settings > Header Options > Header Slider. For it to appear in the select box, you need to first create the slider with Revolution Slider or Layer Slider. You can also import our demo slider and replace the placeholders with your images. If you need more help with this, please open a ticket on our support platform. All the best.
How do I edit the social icons? I have looked everywhere and can’t see anything in Customize for social icon URL or enable/disable. Thanks!
The sharing options for pages are at Customize > General > General Options. The options for posts are at Customize > Static Front Page. You can check Hide Sharing Box, if you don’t want to display it anymore. You don’t need to customize the URLs, the buttons will share that page/post on the social media account of the visitor. All the best.
Got it. Thanks for the quick reply.
Is this theme compatible with WordPress 4.6.1 yet ?
Yes, as far as we know, there are no compatibility issues between the current Equestrian version and WP 4.6.1.
Please note that, if you are updating from an old version of the theme, prior to Visual Composer integration, you might encounter some compatibility issues with the current version. You should read the version 4.0 update release notes here: http://docs.curlythemes.com/equestrian/#release_notes for a brief list of changes.
hello. how can i change the height of the slider on the homepage? I’ve changed it in slider revolution but it doesn’t do anything. Thanks.
The header should adjust itself to the height of the slider. If it doesn’t respond to the changes you’ve made in the slider revolution tab, please open a ticket with a link to your WP dashboard and login data and we will investigate. Thank you.
Can you please provide me with the visual composer license?, as it is only possible to modify the site while using VC from the Frontend. It is not working from the backend and many of the blocks are not visible from the backend.
This was all working fine before and now it has stopped working properly, I need to update this urgently.
You do not need a license for the VC plugin, as you are using it through the extended license of the theme. Any message asking you for a plugin license is directed to the plugin’s direct buyers and you should ignore it.
The issue is most likely caused by an incompatibility with your current Visual Composer. Please update the theme and all the included plugins to the latest versions and everything should work fine. If you need our help, please open a ticket on our support platform. All the best.
Thank you, is if free to update the theme. Do I do this through Envato Toolbox?
FYI we are on Equestrian Version: 4.0.5
Yes, you have free lifetime updates. You can update it automatically through the Envato plugin, or you can update it manually, this chapter from our documentation covers this: http://docs.curlythemes.com/equestrian/#how-to-update-the-theme All the best.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50