501 comments found.
Hello i have a problem in i cant see page signup user and i can’t open user
Hi, already 3rd time i ask you to send the link with the logins to enovathemes@gmail.com for inspection
i sent email
All set
when i click Lost your password? its tack me to 404 page
Can you show me where do you click, send the screenshot to enovathemes@gmail.coma
hi when i go to lost-password it tack me to 404 page
Do you mean from the header widget?
no
Can you show me where do you click, send the screenshot to enovathemes@gmail.coma
hello when i click sign up its tack to page 404 and i cant open any account
Do you mean from the header widget?
no
Can you show me where do you click, send the screenshot to enovathemes@gmail.coma
Hello Author,
I trust this message finds you in good spirits. Firstly, I would like to express my gratitude for the theme you’ve provided.
Now, I would like to bring to your attention two issues that I am currently facing with the theme:
1. Header Disappearance: It has come to my notice that the header is consistently disappearing from the website. This poses a significant usability concern, and I would greatly appreciate it if we could investigate and resolve this issue promptly.
2. Product Loading and Display: There appears to be an issue with the loading of products. Unfortunately, the products are not loading at all, resulting in an extended loading time, and ultimately, the page does not display any products. This is negatively impacting the user experience, and I believe addressing this issue is crucial for the optimal functionality of the website.
I kindly request your assistance in investigating these matters and implementing any necessary fixes. If you require further information or specific details to troubleshoot these issues, please feel free to let me know.
Thank you for your prompt attention to these concerns, and once again, thank you for providing the theme.
Best regards, Nanzige
Hi,
1. First issue comes from caching make sure your caching plugin has separate mobile and desktop caching
2. I will need to inspect, please send the link with the logins to enovathemes@gmail.com
Thanks – email sent.
Will check soon
Hello, I installed the theme and required plugins but I have the following error.
Parse error: syntax error, unexpected ’?’ in /wp-content/plugins/enovathemes-addons/optionpanel/framework.php on line 836
try with php 7.2 and 7.4
Please use php8 or 8.1 the version you have are outdated, but again it should not have such issue if you did not edit the core files
Hi i need help,i downloaded a cache pluggin and it seemed fine but then it took away the lines on the mobile container toggle as well as the logos on the dashboard tabs .both of these elements are crucial on mobile and i cant seem to fix it.could anyone assist i would really appreciate it because i dont understand why it wont Display even when i try to change the colour i just want it back to the default equipo setting
My email is @rids325i@outlook.com
Also for some reason the logos arent displaying
Just wanted to let you know that there is an adjustment to the column on the backend when adding products. the column of the product becomes very narrow on laptops and needs to be fixed. go to the product back end and see how it looks on different screens sizes.
Hi, can you send the screenshot?
i sent an email. My email: ep6836549@gmail.com
Ok, checking
Hello. I have a problem with a website of mine using your theme. The svg icons have gone crazy and I see weird symbols all over the place. I have downloaded the newer version of the equipo template and also updated my plugins but this hasn’t seemed to help. Can you please advise what I should do? Here is the website url: www.dtsautogas.gr
Hi, please send the link with logins to enovathemes@gmail.com for inspection
Hi, I have sent the information as requested.
Hello did you manage to take a look please? The website is not functional 
Yes, wrote by email
Hi Equipo, We are moving very well thus far. I cant be able to insert images correctly in the 3 banners below the Slideshow. Please Assist. Thanks
Sure, send the link with the logins to enovathemes@gmail.com for inspection
Hi My guess was the images are causing the site to load slowly. Could their be another reason coz am using Hostinger and i keep running litespeed cache but no improvement thus far.
Please se d your link with logins to enovathemes@gmail.com, maybe i can give you some good advise
Hi Equipo, my site seems to be really slow in loading. I have migrated other images from another source. I have ONLY regenerated featured images as per your manual instructions. Do i lose image quality if i were to regenerate ALL Images? Kindly advise. Thanks N.B Thanks for your help i finally got to edit the modal element. Email: eric@aquamash.com
Hi, no, but the regenerate thumbnails plugin can break your svg images, so that is why use featured images regeneration.
But how does this relate to your site speed?
Hi i have an issue with displaying the first banner or slider on the homepage on my phone.It displays fine on my laptop but on my phone it does not show up.i just installed the theme so im not exactly sure how to fix this.
Hi, please send your link with logins to enovathemes@gmail.com
Hello, can you pls help me, something has reseted and now some word on side bar are again in english and I can not translate them 
Hi, please send the link with logins to enovathemes@gmail.com will inspect
Hi Equipo Please help me sort out on how to edit the welcome modal/popup. Where do I edit it from? eric@aquamash.com
Ok, will check now
Can’t find your email. please resend
I searched your email address in inbox/spam/trash – i don’t see it, please resend email
Hello, I am trying to download a plugin and I do not have the option to add new ones, do you know how I can solve it please?
Hi, do you mean plugin upload from wordpress depository? Make sure you have right privileges for the wp-content folder (755) and admin privileges for server user (root or www-data)
Hello, yes, we checked and we have the permissions, but it does not allow us to upload new plugins.
Hi, let me inspect please, although this does not relate to theme, but i can help you
Hello, I have not been able to change the logo. Can you tell me please?
Hi, from wp dashboard/ headers / active header/ using wp bakery editor changevthe logo from logo element
Please tell me where to edit the ‘enter to win!; popup. For the life of me, I cannot find it 
Hi, find it in the homepage 0 the last element (check with the backend WP bakery editor)
Sorry mate – I still dont get it. Can you please be a little more specific? Thanks, and sorry – I am new to WordPress. Cheers.
Hi, please send the link with logins to enovathemes@gmail.com will help
i sent an email
Hi, will check soon