Web Themes & Templates

Discussion on Esben - Elegant Fashion Photography Theme

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55 comments found.

I would like to know if unused CSS files can be removed which shows the analysis Movil of PageSpeed ​​Insights on my website: https://book-fotografico.es

through a plugin, a new version of the template or by modifying the CSS.

Thank you.

Hi there,

You can improve your page speed by reading our article about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hello please i am interested to buy this theme however this page says its only WP 5.2.x compatible. Please is it compatible with latest WP 5.4? Thank You

Hi there,

Thanks for taking an interest!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it will be added in the theme’s changelog once the update is out.

Do let us know if you have any additional questions.



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where to locate this i would like to edit the height

div class=”edgtf-title-holder edgtf-standard-type”

Hi there,

You do have an option to set a height for the title area within our themes options. On every page under Edge title you do have this option https://esben.qodeinteractive.com/documentation/#pages

As well as in the Global options.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi,

In the full version the menu stays on top and follows along as you scroll down. Is it possible to have the same behaviour in the mobile version? I.e. menu stays on top as you scroll down.

Hi there,

Thanks for taking an interest! Mobile menu does come with a specific behaviour and it cannot be changed within our themes options, however you can set it to be visible with some custom CSS code.

Do let us know if you have any additional questions anytime.



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Theop23

Theop23 Purchased

Hi ! I really would like to buy this template but I need to know if you are about to be compatible with Wordpress 5.4… Can you give me informations about that please ?

Hi there,

Thanks for taking an interest! Yes our theme is compatible with the latest WordPress version for sure.

Do let us know if you have any additional questions.



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Theop23

Theop23 Purchased

Awesome ! You won another client. thx.

Hi there,

We are always here to help! :)



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Hi!

Love the theme and have a few questions before purchase. I wish to use the layout in the link as my main homepage, a gallery for my photography portfolio.

https://esben.qodeinteractive.com/lola/

Can I disable the hover function that shrinks images? Can i disable the squares menu in the top right? On mobile the X that close the lightbox does not work, is that just on my unit?

Hi,

This effect is written inside core JS files inside the theme, so modifying it would require JS changes, as well as minifying specific file on your server, which is not recommended for non-experienced WP developers. What do you mean by ‘behaves strangely’? They are one below another in mobile view – https://www.screencast.com/t/kojgKPME

Yes, you have to click on the image to bring up navigation, it is intended to work like that.



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Thank you for responding so quickly :) The problem I get is in mobile when emulating on chrome, see link. I see that you do not have the same problem so perhaps it is something local.

https://www.dropbox.com/s/mq08tmn0rn5hurz/Esben%20Example.jpg?dl=0

Hi,

Please refresh the page when you switch to Chrome emulator, since responsive scripts need to be loaded upon page reload.



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Hello,

I found your template and I think it’s great! I would like to know…Can I use the landing page with my name? I think it’s very cool the effect while writing Esben, it’s editable with my name or its just Esben?

Thank u!

Hello,

thank u!

I don’t know how to do it. But I love this in your template :) Can u offer this service for an animation word to install it on your template?

I would like to do my main page exactly as the landing page with a word animated. So I don’t know hot to do this svg and in the case if need to be transparent for the images under.

Hi,

Unfortunately we are not in a position to provide such services, sorry about that. Perhaps you could hire a freelancer to help you out with that.



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Hi, the close button on the lightbox gallery doesn’t work on mobile (this appears to be a theme bug). Is there an update to the theme that fixes this issue or how can I fix it? Thank you.

Hi there,

Your website is password protected so we could not access it, so please remove it so we can access it.

Thanks.



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The page I sent a link to wasn’t, but I removed all pwd protection for now. Please review here: https://marksavoiephotography.ca/lola/ (this is the page with the issue). Thanks!

Hi there,

You can add this to your Appearance > Customize > Additional CSS

@media only screen and (max-width: 768px){
    body .pp_hoverContainer {
        display: none;
    }
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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lumus Purchased

Hi there,

Where can I alter the initials used for the social links (IN. FB. GP. etc)?

Many thanks.

Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.



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How do I get my money back for this item? Nothing works, despite only trying to make general adjustments so far. If I change the font in your Edge Option General section, the font doesn’t change on the site. If I upload my logo, the Menu vanishes, despite not overlapping with it, the logo isn’t size adjustable… How can I “return” this item?

Hi there,

We are sorry you feel this way. We would kindly ask you to contact our support staff by submitting a request on our helpcenter in the upper right corner. They will be happy to assist you with any issue you might have.



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So you are telling me that I would have to sign up/register to another page to get my money back, although I have already lost hours because of your non functioning theme? BTW a font that isn’t changing isn’t a “feeling”

Hi again,

Please consider contacting our support staff, by submitting a request on our helpcenter . We are sure that they can help you with your issues.

If you still want a refund, please read this .



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Having a lot of issues with this theme similar to the comment two weeks ago from maphotographie. The Menu bar keeps disappearing and the changes I make on Edge Options don’t show up on the website.

I have to mention also that the logo does not adjust well on mobile. It keeps overlaying the menu items when you click the hamburger buton.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Since the last wordpress update, menus are not working. When are you anticipating an update to this theme?

Hi again,

We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.



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Thank you!

You’re welcome!



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Hi! I need the phoebe slider of the Esben Theme, I can´t find where it is, thanks

Hi there,

If you are missing the slider, you do always have an option to import it manually. You can read more about it here.

If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Thanks, I do not have index.html at xml export/revslider …

Hi there,

Once you visit it you will find all the sliders to download.

If you need additional assistance with this and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thank you.



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mbflo

mbflo Purchased

Hello; Instagram Widget is not Working..?! What can I do..? Thank You

Hi there,

Please check if you have updated the theme and its plugins to the latest version as per our guidance here as this has been fixed in the latest theme update.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Pre Sales Question:

I’m interested in purchasing this theme and my questions are related to Emma Home Page>

1) In the Homepage its squared fix gallery I assume I change it to Masonry style correct ?

2) This gallery can be Full width as well, correct ?

3) If I need to remove space between images on specified galley, that’s possible right ?

4) I assume WP Bakery is being used in the theme so its standard block and functionalities will work to customize theme further, correct ?

Thanks

Hi there,

Thanks for taking an interest!

1. You are correct, you can choose either gallery or Masonry style for the portfolio list.

2. It can be fullwidth for sure.

3. You can choose in the portfolio list shortcode different space style for the list, from none to huge.

4. Our theme comes with WPBakery and you can build your website with it and our themes shortcodes.

Do let us know if you have any additional questions.



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