Hi! You keep postponing your release. Give us a fixed date. As the theme is too buggy at the moment. If you have problems with your coder – please let us know.
It should get released between 19 – 22 of this month, I had already mentioned we’d have time from 11th onward, we’ll push this update as much as we can
Thanks for your patience
I would like to know how often do you always answe to the tickets in support…
I love your theme, I just purchased it but I have read that you are planning an update… Should I wait to it to installit it?
The update should get released between 19 – 22 of this month, I’ll maybe focus on the update till it is released then go through the support. We do have a support guy working everyday, but tickets that are addressed to me by him will take more time.
Thanks for your patience
Hey! It´s ok that you focus on the next update… But sometimes we need help to try to go working with the theme waiting for the update…
For example, questions like “Which is the size to have a high resolution full screen image? Resolution?” and questions like that I think that can´t wait for a few weeks to be answered… Keep rocking!
Lawrence is currently handling the support, I’ll focus in making the new version so the support diminuishes significantly thus improving also the response time
I checked the changelog and have seen the “Redirect issue”. Does this also solve setting a slider as homepage without redirecting immediately to the slide url? (Example: http://www.media-industries.nl ).
Yes that’s top priority for this next update and it’s included in the redirect issue
Hey there, the single portfolio page does not load, I have uploaded everything, even the background image (special size?) but I do not know where the solution is. Can you tell me what to do?
Can you provide me a link so I can see what the error is?
I made this here as a single portfolio page to have it as a contact page – but the images and the description does not load:
Try refreshing your permalinks by going to Settings->Permalinks and click on save changes.
I wanna say a BIG THANKS for the LARANZ Support. Was really helpful to waste his time for resolve my problems! SUPER!
Great to hear Lawrence is doing a good job, our new guy is doing his best as I’ve been a bit out of the picture the last month. Developing the new update now
Hi, I’m happy to read that we’ll be able to have a slider as homepage without changing the url.
The upgrade will also be compatible with Contact Form 7, right? or maybe an upload button option included in the form.
Yes well make sure essenza gets way better compatibility for other plugins, also have plans to improve the contact form module but still don’t know if the upload option will be included. When it is released you can check that on the changelog
how can you enter additional code into the header of a specific page? Some of our pages are video content and I would like to add Facebook graph code into the header of some pages so that if someone shares the link on Facebook the video will be embedded.
Is this possible with Essenza?
No easy way for you to do that, you’d have to understand quite a bit of wordpress to do that unfortunately. I’ll add that future to the wishlist though of media embed on facebook shares
is it possible to change Portfolio thumbnail size?
Not possible I’m afraid.
when visiting the website in the safari browser … the rollover action on the thumbnails flashes/flickers … ?
An idea why and how it can be resolved?
Kind regard, tnx a lot!
Can you tell me the safari’s version?
Versie 6.1.1 (8537.73.11)
I’ll try to recreate, added it to the to check list.
Thanks for reporting
It seems that the order inline in the filter sets itself automatically …
Is it possible to set it as you like.
So changing the order in the filter items.
Unfortunately not, I’ll add it to the wishlist tough
At which size I have to upload my pictures to have it in high resolution and to fit perfectly to the essenza´s requirements?
I mean, something like ? x ? px at 72 ppp…
Upload at the maximum quality you have, essenza will deal with the resising of the images itself
do you mean at 300 ppp?
Im watching that when you got the pictures fullsized, the top of the pictures disappear under the menu depending of the screen your are using.
I mean,, in a big imac you got a picture and in a macbook pro you got another picture.
That´s why I ask for the pictures size… I don´t want important information of my pictures to be cut… I want the whole info to be present in every screen…
And what about if I upload squared pictures? Essenza will show it stretched?
No, Essenza never changes the ratio of the images. Are you trying to add the image as a page background?
Are you sure about that? I show you some screen shots of the same picture (from your demo) in different computer screens:
You never see the original pic of the thumbnail. In the screen1, you loose info above… in the screen 2 you still loose info.
I said it doesn’t change the ratio, the image is not stretched.
That case is the fullscreen mode, of course that for different screen sizes the image will show or hide different parts, you also have the mode fit that you can see here for example: http://essenza.plusquare.pt/creative/portfolio/wine-in-black/
I see! ok!
In the fit mode, there is any option to add a button to make it “Fullscreen view”, even over the menu?
thanks a lot!
Sorry my bad, those are defined to “Normal”. You have three types:
- Normal, image centered if bigger than space available has fit behaviour
- Fit, fits in the available space
- Fullscreen, available space is all occupied, meaning probably a part of the image won’t be visible
If you set to fit and the image is too smaller than the space available it’ll scale to bigger than 100% which doesn’t happen in normal
Hope this clarifies it
hi, thanks for nice design, but the same problem!!!!
i need the slider in front page = page not found!!!
Try refreshing your permalinks by going to settings->permalinks, and press save.
Let me know if it worked for you.
Thanks! But unfortunately no success.
Well update shouldn’t be too long, maybe it’s better to wait, or you can create a ticket on our support system.
Regards and sorry for the trouble
Hi, Theme is excellent and working well but I need to add ecommerce – do you think it will be compatible with any ecommerce plugins or do I need to build the site again on another platform?
Unfortunately for now it doesn’t we have plans to add it for version 3.0 but won’t be for soon I’m afraid.
Is it possible to remove the 1/1 e.g. for single portfolio like in demo ?
Can you show me the link for your portfolio item?
Hello, I have created a custom user role with this theme and although I have given it the proper capabilities, it cannot access the backend.
I’ll recreate that for this next version to see what’s wrong
Thanks for reporting.
Is the new update still scheduled for 19-22 february ? I’m really looking forward to it !!!
Oops just noticed a problem with the portfolio, when I leave a portfolio item, instead of going back to all the works, it goes back only to the work’s category, is it possible to set it up so it goes back to the entire portfolio ?
I’ll give it a look. I’m working on Essenza as we speak yes
you have solved the bug removal “comments” in the “standard template” page?
Can you explain that a bit clearer, sorry
I have already explained many times my problem.
And it still has not been resolved.
I also opened a ticket here: [PRIVATE] Ticket #139145 on http://plusquare.ticksy.com.
I’m still waiting for answer.
Hi, have you tried disabling the comments for that page?
Try this, access the page on the admin section, now make sure “Discussion” is checked on your Screen options menu, then scroll to the end and you’ll see the option to disable comments.
Let me know if it worked.
Excuse me, but are you really sure you’ve read my ticket (with image of problem attached) on the plusquare forum?
Because in that ticket, I expose my problem clearly, and explain how THE FUNCTION OF THE COMMENTS, in the “discussion” section, is already off!
So, the problem is the following:
- In my panel wordpress Comments are DISABLED;
- is the same in the menu section Essenza;
as never appear again in About section?
For this page I used the “standard template”.
I have this problem for over two months … we will finally solve it?
Did you check Lawrence reply?
Honestly, he never gave any solution to the problem.
I’ve also sent a preview image of the error.
it is evident that it is a theme problem.
For the last time I ask you to help in this regard.
I explained extensively documenting the problem with each image.
What can I do?
Hi, sorry. I’ve answered on ticksy
I’ve got a question about the web loading speed of Essenza. I just ran one of our pages (http://spotbotmedia.com/ncv/) in a webpage speed test and noticed some very strange results.
First of all the complete page takes over 15 seconds to load according to the test. Secondly, the waterfall view shows that media is loaded that does’t even display on this page at all!
Items 59, 67, 82, 83, 84, and 85, for example are all images that are not part of this page! Also, these seem to be the full resolution images that were uploaded.
Check it out: http://www.webpagetest.org/result/140220_XH_YW5/
Do you know why it is doing this?
That’s very strange, I’ll be aware for that on this update.
Thanks for the feedback!
Hope the update is coming this weekend. A recent list what will be fixed would be cool to see. Keep on working guys
You can see here most of it, there are still some issues not there that we still need to check first, but this should give an idea: Changelog
I’m trying to save the single project as front page. After setting the item, my landing URL is showing 404 not found. Looks like the rewrite rule can’t find the single project and returning empty, please help.
Try going to Settings->Permalinks and save without changing anything. Let me know if it worked for you.
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